- Scam
- Suspicious
- Uncertain
Community reports for 03 8691 1849 (0386911849): Callers impersonate electricity providers, make aggressive threats, and persist despite being blocked.
Impersonation and Threats from 03 8691 1849
Four contributors have reported calls from 03 8691 1849 (also written as 0386911849) involving false claims about electricity provider switching and aggressive behaviour. The pattern indicates callers impersonating utility company staff, with at least one report documenting threatening language and rudeness from both initial callers and a manager who intervened.
What makes 0386911849 distinctive is the persistence despite being blocked. One contributor reported that the number continues calling even after blocking attempts, suggesting systematic dialling rather than isolated contact. The allocation data shows this number is registered to Primus Telecommunications in Victoria, though contributors report callers claiming to represent electricity companies rather than the actual service provider.
What Callers from 03 8691 1849 Claim
Contributors describe callers from 03 8691 1849 claiming affiliation with electrical companies. One report specifically mentions a caller stating they had helped switch the recipient's electricity provider, despite no such switch occurring. This false claim about prior business is a common impersonation tactic to establish false credibility.
When challenged, callers from 0386911849 escalate aggressively. One contributor reported that after two initial calls, the caller became verbally hostile, calling the recipient a coward. When the contributor said they couldn't help, a manager then took the call and continued the aggressive tone. Another contributor noted the caller demanded to speak with an authorised person and became hostile when unable to connect with someone in that role.
A separate report describes a call centre environment with a caller who had an Indian accent repeatedly asking for someone named Simon, despite being told no one by that name was present at the number. This suggest either data quality issues or systematic cold-calling with minimal targeting.
Call Patterns and Behaviour
Reports span from May 2025 to February 2026, indicating ongoing activity over several months. All four reports describe calls where the contributor answered, meaning these are not silent or robocall attempts, but direct contact attempts. The persistence of 03 8691 1849 despite blocking attempts distinguishes this from typical one-off spam calls.
One contributor noted the distinctly call centre environment, with multiple call attempts and escalation to a manager, suggesting this operates as an organised operation rather than individual bad actors. The combination of false claims about electricity provider switching, demands for authorised personnel, and aggressive escalation when challenged points to a coordinated impersonation scheme.
What to Do If You Receive a Call from 03 8691 1849
If 03 8691 1849 calls you:
- Do not: Confirm you are an authorised person, discuss your electricity provider, or agree to any service changes. Do not return the call if it disconnects.
- Do: Hang up immediately if the caller claims to represent your electricity provider without you initiating contact. Verify any electricity-related calls by contacting your provider directly using the number on your bill, not any number provided by the caller.
- Do: Block the number in your phone settings. If 0386911849 continues calling after blocking, contact your phone provider about call filtering options.
- Do: Document the date, time, and what was said. If the caller becomes aggressive or threatening, end the call and do not engage further.
How to Report 03 8691 1849
Report this number to Australian authorities using these official channels:
- Australian Communications and Media Authority (ACMA) - acma.gov.au - file a complaint about spam or scam calls
- Scamwatch - scamwatch.gov.au - report the specific impersonation claims and aggressive behaviour
- Do Not Call Register - donotcall.gov.au - lodge a complaint if the caller ignored your registration or previous requests to stop calling
You can also contribute your experience directly to Reverseau to help other Australians identify calls from 03 8691 1849.
Help others by sharing your experience with (03) 8691 1849!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keep ringing despite blocking them, claiming they helped switch my electricity provider which they didn't
Rang twice claiming to be from Melbourne, hung up, they called back. caller called me a coward, manager got on and was rude
Call centre vibe. person had Indian accent and kept asking for Simon. there's no Simon here
Claimed to be from electrical company, wanted to speak with authorized person, got aggressive when I couldn't help
Help others by sharing your experience with (03) 8691 1849!
WRITE A REVIEWFrequently Asked Questions
Why does 03 8691 1849 keep calling even after I've blocked it?
One contributor reported that 0386911849 continued calling despite being blocked, suggesting systematic dialling. Your phone's block function may only prevent notifications rather than stopping the call attempt. Contact your phone provider about enhanced call filtering, or file a complaint with ACMA if the calls persist, as repeated contact after blocking may violate telemarketing regulations.
How do I know if a call about my electricity provider is legitimate?
Never discuss your electricity account or provider with unsolicited callers from 03 8691 1849 or similar numbers. Legitimate electricity companies contact customers about switching very rarely, and only after you initiate a specific request. If in doubt, hang up and call your electricity provider directly using the contact number on your bill to verify any claims.
What should I do if the caller from 0386911849 becomes aggressive or threatening?
End the call immediately. Do not engage further with the caller, even to argue or ask questions. Contributors who continued conversations with 0386911849 reported escalation to managers and more aggressive language. Document the date and time, then report the threatening behaviour to ACMA and Scamwatch.
Is 03 8691 1849 actually from Primus Telecommunications?
The number 0386911849 is allocated to Primus Telecommunications in Victoria, but callers from this number claim to represent electricity companies, not Primus. This mismatch between actual allocation and claimed identity is a key indicator of impersonation. The caller's claim about who they represent is likely false.
What makes 0386911849 different from typical telemarketing spam?
Multiple reports show 03 8691 1849 makes false claims about prior business (claiming they switched your electricity provider when they didn't), escalates to managers when questioned, and becomes verbally aggressive. This behaviour pattern is more consistent with impersonation scams targeting utility customers than standard spam, making it a higher-risk number.
Should I try to get more information from 03 8691 1849 to report them?
No. Contributors who engaged with 0386911849 to get details reported that callers became hostile and aggressive. The safest approach is to hang up immediately without providing any information, then report what you do know (date, time, what they claimed) to ACMA and Scamwatch. Do not attempt to gather more details by continuing the conversation.