03 8678 4200 - 0386784200: Council Impersonation Scam Reports

• Legit
• Scam
• Uncertain
• Suspicious

Community reports for 03 8678 4200 (0386784200): Scammers impersonating Stonnington and Glen Eira councils with fake parking fine demands and phishing attempts.

Council Impersonation Scam Reports for 03 8678 4200

Multiple contributors have identified 03 8678 4200 (also written as 0386784200) as a council impersonation scam targeting Victorian residents. The primary tactic involves callers falsely claiming to represent Stonnington City Council or Glen Eira City Council, citing alleged parking fines or infringements and requesting immediate payment or personal information.

Of the 11 community reports for this number, 5 are confirmed scams, with 4 specifically detailing impersonation of Melbourne councils. Contributors who independently verified the claims by contacting the actual councils directly confirmed that neither Stonnington nor Glen Eira have any association with 03 8678 4200. The scammers often reference fake reference numbers (such as xx4471651) to add false legitimacy to their demands.

What Callers from 03 8678 4200 Claim

Scammers using 0386784200 employ several deceptive tactics. One contributor received a voicemail claiming to be from Glen Eira City Council regarding an overdue fine, complete with a reference number. The voicemail instructed them to call 1300 792 269-a number the contributor later confirmed does not exist on Glen Eira Council's official listings.

Other contributors report receiving voicemail messages from 03 8678 4200 stating they represent Stonnington City Council regarding parking fines or infringements. Several reports note the use of robotic voices delivering these messages, followed by instructions to call back with a provided reference number. When contributors attempted to verify these claims by calling the councils' published phone numbers, council staff explicitly confirmed the calls from 0386784200 were not legitimate.

A distinguishing feature of some 03 8678 4200 scam attempts is the inclusion of phishing links or requests for personal identification details, suggesting the scammers aim not only to extract money but also to harvest personal information for identity fraud purposes.

Call Patterns and Timing

Community reports for 03 8678 4200 span multiple years, with the earliest documented scam report from September 2023. Robocall reports from April 2023 describe automated voicemail messages leaving callback instructions. One contributor noted a pattern coinciding with the 7th of the month, suggesting potentially scheduled robocall campaigns.

The majority of reports about 0386784200 come from voicemail messages left on answering machines, though several contributors report answering calls directly and immediately recognising the impersonation. The voicemail channel appears to be the scammer's preferred method, as it allows message delivery without requiring the recipient to engage in real-time conversation.

Legitimate vs Scam Reports for 03 8678 4200

Notably, 4 of the 11 reports identify 03 8678 4200 as legitimate, stemming from actual Stonnington and Banyule city councils contacting residents about genuine parking infringements. One contributor confirmed the call was legitimate after they themselves called the council and were directed to 03 8678 4200. Another received a follow-up call regarding an email inquiry they had sent.

This mixture of legitimate and scam activity suggests scammers have either spoofed the legitimate council number or obtained access to a number previously used by councils. Residents should verify any council communication independently by calling the council's publicly listed phone number rather than using numbers provided in unsolicited calls or voicemails from 0386784200.

What to Do If You Receive a Call from 03 8678 4200

If you receive a call or voicemail from 03 8678 4200 claiming to be from a council:

• Do not: Call back any number provided in the voicemail or message, provide personal information, make payments, or click any links sent via SMS or email
• Do: Hang up immediately, independently verify the claim by calling the council directly using their official phone number from their website, and report the call to relevant authorities
• Do verify: Contact Stonnington City Council or Glen Eira City Council directly using numbers published on their official council websites-not numbers provided by the caller from 0386784200
• Do not engage: With robotic voicemail messages from 03 8678 4200 asking you to press a number or call back with a reference code

How to Report 03 8678 4200

If you receive a scam call from 03 8678 4200, report it to the following Australian authorities:

• Scamwatch: Report the scam via scamwatch.gov.au-the Australian government's official consumer fraud reporting service
• ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au regarding the robocalls and impersonation attempts
• Your council: Contact Stonnington City Council or Glen Eira City Council directly to notify them of the impersonation scam using their number
• ReportCyber: If the scam included phishing links or data harvesting attempts, report to cyber.gov.au
• Reverseau: Contribute your experience to the community by reporting this number on Reverseau to help other Australians identify 03 8678 4200 as a known scam

Frequently Asked Questions