- Spam
- Suspicious
03 8657 2971 (0386572971): Contributors report unsolicited private health insurance sales calls from a call centre with persistent, high-pressure tactics despite repeated rejection.
Private Health Insurance Sales Calls from 03 8657 2971
Two contributors have contacted us about 03 8657 2971 (also written as 0386572971), a local service number allocated to Symbio Networks in Victoria. One detailed report describes a private health insurance sales call where the caller continued pushing for engagement despite clear refusal, while a second report simply notes the number called without leaving a message.
The primary concern raised is the aggressive sales approach from this number. The caller, identifying herself as Zoe, claimed to have information about a "better deal" on private health insurance but refused to disclose the contributor's current plan details or pricing, citing privacy reasons. When questioned how a better deal could be offered without knowing current costs, the caller insisted she had the information but simply couldn't repeat it.
What Callers from 03 8657 2971 Say
The contributor who answered the call from 03 8657 2971 reported the caller made vague claims about offering improved private health insurance rates. The caller repeatedly deflected questions about how she knew the recipient's current arrangement, saying only that she "had that information here." Despite the contributor explicitly stating disinterest multiple times, the caller from 0386572971 persisted with phrases like "it doesn't hurt to listen" and "you will be when I tell you more about it."
The contributor noted the caller was speaking from a busy call centre environment with multiple voices audible in the background, suggesting this number may be associated with an organised telemarketing operation. When asked to spell her name after an unclear introduction, the caller responded by shouting, escalating the tone of the conversation.
Call Patterns and Report Details
The answered call from 03 8657 2971 occurred on 8 December 2025. A second call from 0386572971 on 7 December was unanswered and no voicemail was left, which is typical of high-volume telemarketing campaigns that dial many numbers sequentially. The combination of two calls within 24 hours suggests this number may be part of an active calling campaign.
What to Do If You Receive a Call from 03 8657 2971
If 03 8657 2971 calls you:
- Do: Let unknown calls go to voicemail, block the number after the first call, and keep a record of when calls arrive
- Do: Hang up immediately if you recognise unsolicited health insurance sales tactics
- Do: Check your current private health insurance directly with your provider if you're curious about alternative plans
- Don't: Provide personal information, confirm your current health insurance details, or stay on the line to "listen more"
- Don't: Return the call or respond to any follow-up contact from 0386572971
How to Report 03 8657 2971
If you've received calls from 03 8657 2971 or 0386572971:
- Report the number to the Australian Communications and Media Authority (ACMA) at acma.gov.au for potential Do Not Call Register violations
- Check if you're registered on the Do Not Call Register at donotcall.gov.au and lodge a complaint if this is a repeat call
- Report spam calls to Scamwatch at scamwatch.gov.au if the call involved misleading claims about health insurance
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 8657 2971!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Had a call from this number. Woman with indian accent (in busy call centre environment) addressed me by name and introduced herself as (I am spelling it as she pronounced it) ZEE-OW-EE.
I said “what was your name?” She repeated it and I said “what!?!?”
She then screamed ZEEOWEE.
I said spell it.
So she says Z O E.
I said “oh yeah I see, you are trying to use an Anglo name, it’s actually pronounced Zoe, but anyway why are you bothering me?”
She said: I am calling to give you a better deal on your private health.
I asked: Better than what?
Her: than what you are paying now.
Me: what am I paying now.
Her; I’m sorry I cannot give out that information.
Me: well how do you know if it’s a better deal.
Her: I have that information here, I just can’t repeat for privacy reasons.
Me: I’m not interested.
Her: but you will be when I tell you more about it.
Me: I doubt it. How about we end this now.
Her: but I have a great deal.
Me: do you honestly think you are the first person to call about this.
Her; maybe, I don’t know.
Me: just leave me alone.
Her: it doesn’t hurt to listen.
Me: you obviously don’t listen.
Her; yes I do.
Me: you actually don’t as I said I wasn’t interested.
Her: you just need to listen to me.
Me: you need to listen- I’m not interested.
I got a bit bored so then hung up and blocked.
Called and didn't leave a message
Help others by sharing your experience with (03) 8657 2971!
WRITE A REVIEWFrequently Asked Questions
Is 03 8657 2971 a legitimate health insurance company?
03 8657 2971 (0386572971) is registered as a local service number with Symbio Networks in Victoria. The contributor's report indicates it's being used for telemarketing calls, not a direct line from a health insurance company. If you're interested in changing health insurance, contact your provider directly rather than responding to unsolicited calls from 03 8657 2971.
Why wouldn't the caller from 0386572971 tell me my current health insurance details?
The contributor reported the caller claimed privacy reasons prevented sharing information, which is a common tactic used by telemarketing operations. In reality, legitimate health insurance representatives already have access to your details and wouldn't need to call cold. This vague approach from 0386572971 is a red flag for high-pressure sales tactics.
What should I do if 03 8657 2971 keeps calling me?
Block the number immediately after the first call. If 03 8657 2971 continues to call after you've asked it to stop, lodge a complaint with the ACMA at acma.gov.au for breaching the Do Not Call Register. Document the dates and times of each call for your complaint.
Is this a scam or just spam from 0386572971?
Based on community reports, 0386572971 appears to be persistent sales telemarketing rather than a financial scam. However, the evasive answers about your current plan and the aggressive persistence after repeated refusals are concerning sales practices that warrant blocking the number.
Why was the call from 03 8657 2971 so pushy and wouldn't accept 'no'?
The contributor's detailed report shows the caller from 03 8657 2971 used high-pressure tactics, repeating lines like "it doesn't hurt to listen" and "you will be interested" even after clear rejection. This is typical of aggressive telemarketing campaigns designed to wear down resistance. The best response is to hang up without further engagement.
Can I report 0386572971 to my health insurance provider?
Yes. If 0386572971 called claiming to represent your health insurance provider or offering deals related to your current plan, contact your actual health insurance provider and report the unauthorized contact. They may be able to identify whether this is a scam targeting their customers specifically.