03 8657 0512 - 0386570512: Robocall and Research Centre Impersonation Reports

• Scam
• Suspicious
• Uncertain
• Spam

15 community reports for 03 8657 0512 (0386570512) describe automated robocalls impersonating 'Australian Research Centre' with requests for personal information and false urgency about expiring points.

Robocall and Impersonation Reports for 03 8657 0512

Contributors have reported 15 incidents involving 03 8657 0512 (also written as 0386570512), with a consistent pattern of automated robocalls impersonating non-existent organisations. The number, allocated to Symbio Networks in Victoria, has been flagged for computer-generated messages falsely claiming to be from 'Australian Research Centre' or 'Research Australia'. Multiple reports confirm that callers request personal information and use recorded AI voices to deliver their messages.

Five reports specifically mention robocalls from 0386570512, with at least two separate contributors noting identical voicemail messages about cost of living surveys. The persistence of these calls, with one contributor reporting consecutive calls from 03 8657 0512 on the same day, suggests systematic dialling patterns rather than legitimate outreach.

What Callers from 03 8657 0512 Claim

Callers from 03 8657 0512 consistently impersonate survey researchers. One contributor received an automated message claiming to be from 'Australian Research Centre' asking questions about the impact of interest rates on everyday living costs. The computer-generated voice requests details from recipients, with another report describing a voicemail that only stated 'Australian Research Centre' wanted to ask questions before the message ended.

Beyond survey pretexts, 0386570512 has also been used for false urgency scams. Two separate contributors reported calls and SMS messages claiming Coles loyalty points were expiring, with one contributor noting they received both a call and a follow-up fake SMS from a similar number. These messages appear designed to prompt quick action before verification occurs.

A concerning aspect documented in reports is the immediate follow-up behaviour. One contributor noted that after ignoring a flagged scam number, 03 8657 0512 called shortly afterwards without leaving a message. Another contributor received an SMS asking about their age immediately after declining a call from this number, suggesting automated systems trigger follow-up contact attempts.

Call Patterns and Timing

Reports span from June 2024 through March 2026, indicating sustained activity from 03 8657 0512 over nearly two years. Recent activity includes a report from today describing two consecutive calls from the number. The majority of calls go unanswered or to voicemail, with several contributors reporting that the number leaves automated messages but hangs up when they attempt callback.

One contributor who called back 0386570512 found the number listed as 'not in service', yet calls have continued arriving. This discrepancy suggests the number may be spoofed or reassigned between campaigns. The mix of missed calls, voicemail drops, and answered calls indicates the caller uses varied contact strategies to increase engagement rates.

What to Do If You Receive a Call from 03 8657 0512

If 03 8657 0512 calls you:

• Do not: Answer if you don't recognise the number, provide personal information like age or income details, click links in any follow-up SMS, or call the number back
• Do: Let it go to voicemail, block the number immediately in your phone settings, note the time and date of the call, and report it to ACMA if the calls persist despite blocking
• Know that: Legitimate Australian research organisations identify themselves by name, do not use AI-generated voices for surveys, and provide callback options through official contact details on their websites

What to Do If You Receive an SMS from 03 8657 0512

SMS messages from 0386570512 or similar numbers claiming points are expiring are phishing attempts. If you receive such a message:

• Do not: Click any links in the SMS, reply to the message, or visit websites mentioned, as these lead to credential harvesting sites
• Do: Delete the SMS immediately, block the sender, and forward the message to 0429 999 888 (ACMA's spam reporting number) with the number included
• Verify separately: Check your actual Coles account directly through the official app or website using a link you type yourself, never one from an unsolicited message

How to Report 03 8657 0512

If you receive unwanted calls or SMS from 03 8657 0512, report the activity to Australian authorities:

• ACMA (Australian Communications and Media Authority): Report robocalls, SMS spam, and suspected phishing at acma.gov.au or forward unwanted SMS to 0429 999 888
• Scamwatch: If you believe the contact was a scam attempt, log details at scamwatch.gov.au. Include the date, time, content of the message, and any personal information requested
• Do Not Call Register: Register your number at donotcall.gov.au to reduce unsolicited marketing calls (though this does not stop scammers)
• Reverseau: Contribute your experience with 03 8657 0512 to help other Australians identify suspicious numbers. Community reports directly inform other contributors checking unknown callers

Frequently Asked Questions