- Spam
- Uncertain
- Suspicious
- Scam
03 8657 0510 (0386570510): 21 reports of automated survey calls with low-volume robotic voice asking age-based questions about cost of living, plus repeated silent calls from Melbourne.
Robocall Survey Bot Reports for 03 8657 0510
Community reports for 03 8657 0510 (also written as 0386570510) predominantly describe automated survey calls using a female robotic voice. Multiple contributors indicate the calls are difficult to hear, feature age-gating questions, and frequently disconnect without completing the survey interaction. Three separate reports specifically identify robocall tactics, while additional reports describe repeated silent calls and hang-ups from the same number.
The number is allocated to Symbio Networks in Victoria and displays characteristics consistent with automated survey distribution rather than human-initiated contact. What distinguishes 0386570510 is the pattern of repeat calling combined with poor audio quality and abrupt disconnections.
What the Survey Bot from 03 8657 0510 Asks
Contributors who engaged with calls from 03 8657 0510 report a consistent script structure. The robocall begins with an age-gating question: "Press one if you are under 58, or press two if you are over 58." Only after this initial screen does the bot proceed to survey questions about the cost of living crisis.
One contributor described the experience in detail: the female robotic voice was barely audible, and when they did not press a number, the system repeated the age question several times before the call disconnected. Another report notes the survey question appeared to be yes/no format, but audio quality made the specific question unclear. A third contributor reported the call "cut off" while attempting to gather their age information.
The pattern suggests the robocall system is dropping calls during the age-qualification phase, preventing many contributors from even reaching the survey content.
The Silent Calls and Repeated Contact Pattern
Beyond the automated survey calls, 0386570510 has generated reports of repeated contact with no audio or message. Several contributors report receiving multiple calls from 03 8657 0510 that go to voicemail or missed call logs, with no message left. One contributor noted "keeps calling but never leaves message, suspect it's a scam." Another stated the number "called several times without leaving a message."
One recent report (July 2025) describes the behaviour as "keeps calling and hangs up without saying anything, so dodgy." The pattern of repeat calling combined with silence suggests two possible scenarios: the robocall system is cycling through contact attempts, or the number may be used for multiple campaign types. The lack of voicemails across dozens of attempts indicates intentional non-engagement.
Call Frequency and Timing
Reports for 03 8657 0510 span over 16 months (August 2024 to March 2026), indicating sustained contact activity. Several contributors report multiple calls over weeks or months from the same number. One contributor received calls across multiple occasions described as "several calls from this number."
Most calls that reached answer occurred during daytime hours (morning and early afternoon), though reports also include early morning calls (5-8 AM) and late evening contact. The Melbourne-based allocation and sustained reporting pattern suggest this is an ongoing campaign rather than a one-time contact attempt.
What to Do If You Receive a Call from 03 8657 0510
If 03 8657 0510 calls you:
- Do not: Press any number in response to the age question, as this confirms your number is active and may increase contact frequency
- Do not: Call the number back - one contributor reported the number returned as "not in service" when called back
- Do: Let the call go to voicemail or decline if you recognise the number
- Do: Block 0386570510 on your phone immediately if you receive repeat calls
- Do: Report the robocall to the ACMA (Australian Communications and Media Authority) if calls continue after blocking
How to Report 03 8657 0510
If you receive repeated calls from 03 8657 0510, you can report the number through official Australian channels:
- ACMA (acma.gov.au): The Australian Communications and Media Authority monitors robocalls and unsolicited contact. You can lodge a complaint about 0386570510 online or via their complaint form.
- Do Not Call Register (donotcall.gov.au): If you are registered on Australia's Do Not Call Register and receive calls from 03 8657 0510, you can report the breach to the ACMA.
- Scamwatch (scamwatch.gov.au): If you suspect the survey bot is a social engineering attempt or scam, report it to Scamwatch for assessment.
- Your phone provider: Symbio Networks (the allocated provider for 0386570510) may be able to assist if you contact them directly about the repeated contact.
- Reverseau: You can contribute your experience with 03 8657 0510 here to help other Australians identify the number.
Robocall Legislation and Your Rights
Unsolicited robocalls to Australian landlines and mobiles are regulated by the ACMA under the Do Not Call Register Act 2006. Survey calls, even when purporting legitimate research, must comply with calling restrictions and identification requirements. Repeated calls without message content may constitute harassment.
If you believe 03 8657 0510 has contacted you in violation of these regulations, document the dates and times of contact and report to the ACMA with your phone number and account details.
Help others by sharing your experience with (03) 8657 0510!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Survey bot asking about cost of living crisis, hung up
Missed call, no message left
Automated survey thing about the cost of living.
It is a survey bot with a female voice low volume.
First question if you are under 58 press one or over 58 press two. Then it asked a yes or no question. I did not answer. And the call ended. After it repeated the question several times.
It was a cold call. And I was wary of it.
Survey bot call but too quiet to hear properly, trying to ask about age, call cut off
Definitely a scammer
keeps calling and hangs up without saying anything, so dodgy
Doesn't leave voicemails, likely spam, blocked it
keeps calling but never leaves message, suspect it's a scam
Missed call, couldn't answer
Several calls from this number, don't leave a message, listed as Melbourne
Called several times without leaving a message, claims to be in Melbourne
Went to answering machine, caller hung up no message
Called back and got told the number's not in service
Missed call, no message left
Got a call, no message or info
Called but no message left after not answering
Called but didn't leave a message when I didn't answer
Called but no message left
Scam call, blocked it
Is a scam call.
Help others by sharing your experience with (03) 8657 0510!
WRITE A REVIEWFrequently Asked Questions
What is the robocall from 03 8657 0510 asking me to do?
The automated call from 03 8657 0510 (0386570510) asks you to press 1 if you are under 58 years old, or press 2 if you are 58 or over. If you press a number, the robocall continues with survey questions about the cost of living crisis. However, multiple contributors report the call disconnects or repeats the age question before completing the survey. Do not press any number - this confirms your contact details are active and may increase future calling frequency.
Why does 0386570510 keep calling and hanging up without saying anything?
Several contributors report repeated silent calls or hang-ups from 03 8657 0510 with no message left. This pattern suggests two possibilities: the robocall system is cycling through automated contact attempts (common in large-scale survey campaigns), or the calls are testing whether your number is active and monitored. The lack of voicemail or message indicates intentional non-engagement. Blocking 0386570510 is the most effective response.
Is 03 8657 0510 a scam?
One contributor labelled 0386570510 as "definitely a scammer," though the majority of reports (6 out of 21) identify 03 8657 0510 as spam robocalls asking survey questions, with 3 reports specifically confirming robocall tactics. The pattern of poor audio quality, abrupt disconnections, and repeat silent calls suggests an automated survey distribution system rather than traditional scam characteristics (like fake authority claims or payment requests). However, the behaviour is intrusive and undesirable regardless of intent.
What should I do if I answered a question from 03 8657 0510?
If you pressed a number in response to the age question from 03 8657 0510 (0386570510), you have simply confirmed your number is active. This may increase contact frequency from the same number or related campaigns. Block 03 8657 0510 immediately on your phone. Do not provide any additional information if future calls reach you. If repeat calls continue after blocking, report 0386570510 to the ACMA (acma.gov.au) and your phone provider.
Can I call back 03 8657 0510 to complain or ask to be removed?
One contributor who called back 0386570510 was told "the number's not in service." This is typical behaviour for robocall campaigns that use the number for outbound calls only. Calling back 03 8657 0510 is ineffective and may trigger further contact. Instead, block the number on your phone and report it to the ACMA (acma.gov.au) or Scamwatch (scamwatch.gov.au).
Why is 03 8657 0510 calling from Melbourne but I don't know anyone there?
The number 0386570510 is allocated to Symbio Networks Pty Ltd in Victoria (Melbourne). However, the actual call origin may differ - robocall systems often spoof or route calls through various locations to appear local or to avoid detection. Contributors have reported calls from 03 8657 0510 multiple times over months, indicating a systematic robocall campaign managed by a survey distribution operator rather than individual callers in Melbourne.