- Suspicious
- Spam
Community reports for 03 8643 8901 (0386438901): One suspicious claim about Services Australia, one solar panel sales call. Victoria-based Telstra number.
Suspicious and Spam Reports for 03 8643 8901
Two contributors have reported activity from 03 8643 8901 (also written as 0386438901), a Victoria-based Telstra local service number. The reports describe two distinct types of unwanted contact: one involving a caller claiming affiliation with Services Australia, and another attempting to sell solar panels.
The nature of these reports suggests 0386438901 may be used for multiple calling campaigns or shared contact list activity. Contributors flagged this number as untrustworthy, indicating the caller's claims were not immediately verifiable.
What Callers from 03 8643 8901 Claim
One contributor received a call from 03 8643 8901 where the caller claimed to represent Services Australia. The contributor expressed uncertainty about the legitimacy of the call, noting they were not confident the caller actually worked for the government agency.
A second report describes a sales call from 0386438901 promoting solar panel installation. This type of unsolicited sales contact is common from shared calling lists, where numbers may be used by multiple contractors or sales agencies.
Report Patterns and Timing
The two reports came in at different times across 2025, with the Services Australia claim reported in December and the solar panel sales call reported in September. Both contributors answered the calls directly, providing real-time feedback about what they heard.
The diversity of call topics (government impersonation claim and commercial sales) suggests 0386438901 may rotate through different campaigns or be associated with a call centre handling multiple client accounts.
What to Do If You Receive a Call from 03 8643 8901
If 03 8643 8901 calls you:
- Do not: Accept claims about government agency affiliation at face value; verify by hanging up and calling the official agency directly using a number from their official website
- Do not: Provide personal information, financial details, or myGov login credentials to unsolicited callers
- Do: Let unknown calls go to voicemail if you don't recognise the number
- Do: Independently verify any claim about Services Australia by contacting them directly via servicesaustralia.gov.au or 13 28 84
- Do: Block the number if it calls repeatedly, especially after you've declined to engage
- Do: Consider whether you've recently inquired about solar panels; legitimate solar companies should be traceable through your own inquiry
How to Report 03 8643 8901
If you receive suspicious or spam calls from 03 8643 8901, report them to the relevant authorities:
- Scamwatch: scamwatch.gov.au - for suspected scams or impersonation claims
- ACMA (Australian Communications and Media Authority): acma.gov.au - for spam calls and complaints about telemarketing
- Do Not Call Register: donotcall.gov.au - to register your number and lodge complaints about unsolicited sales calls
- Services Australia: If the caller claimed to represent Services Australia, report the impersonation directly to servicesaustralia.gov.au or call 13 28 84
- Reverseau: Share your experience with 0386438901 on this site to help other Australians identify unwanted callers
Help others by sharing your experience with (03) 8643 8901!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claims to be from Services Australia, not sure if trustworthy
Call trying to sell solar panels
Help others by sharing your experience with (03) 8643 8901!
WRITE A REVIEWFrequently Asked Questions
Why did a caller claim to be from Services Australia when calling 03 8643 8901?
A contributor reported receiving a call from 03 8643 8901 where the caller claimed Services Australia affiliation, but the contributor was unsure if this was legitimate. Government agencies are frequently impersonated in scam calls. Always verify independently: hang up and call Services Australia directly using the number on servicesaustralia.gov.au or dial 13 28 84 to confirm whether they contacted you.
Is 0386438901 a real Services Australia number?
No. 0386438901 is a Telstra local service number in Victoria. Services Australia operates through 13 28 84 and other official government contact methods listed on servicesaustralia.gov.au. If anyone calling from 03 8643 8901 claimed to be from Services Australia, that claim cannot be verified through official channels and should be treated as suspicious.
What should I do if 03 8643 8901 calls claiming I have a tax debt or Services Australia issue?
Do not engage. Hang up immediately and do not provide any personal or financial information. Contact Services Australia directly using the official number 13 28 84 or visit servicesaustralia.gov.au to verify whether they have genuine contact with you. Legitimate government agencies will not threaten you with arrest or demand immediate payment over an unsolicited phone call from 03 8643 8901 or any other number.
Is the solar panel call from 0386438901 a scam?
One contributor reported receiving a solar panel sales call from 0386438901. This may be legitimate telemarketing, but it is unsolicited contact. If you did not inquire about solar panels, you can register your number with the Do Not Call Register at donotcall.gov.au to reduce such calls. Do not provide financial details to unsolicited callers from 03 8643 8901 or similar numbers.
How many people have reported 03 8643 8901?
Two contributors have reported 0386438901 so far: one suspicious call about Services Australia and one telemarketing call about solar panels. While the number of reports is limited, any unverifiable claim about government affiliation warrants caution. If you receive similar calls from 03 8643 8901, report your experience to help the community.
Can I block 0386438901 from calling me?
Yes. Most Australian mobile phones and home services allow you to block specific numbers. Add 0386438901 to your block list. Additionally, register with the Do Not Call Register at donotcall.gov.au if you wish to reduce unsolicited sales calls like the solar panel pitch reported from 03 8643 8901. If the calls persist after blocking, report to ACMA at acma.gov.au.