03 8600 8700: Telecommunications Industry Ombudsman – Legitimate Organisation

3-min Read8 Reports

  • Suspicious
  • Legit
  • Uncertain

Discover the truth about 03 8600 8700, linked to the Telecommunications Industry Ombudsman. Learn how to handle calls from this number and what to expect.

Understanding 03 8600 8700

The phone number 03 8600 8700 / 0386008700 is associated with the Telecommunications Industry Ombudsman (TIO), an independent dispute resolution service that assists consumers and small businesses with complaints about telecommunications services in Australia. Based on user feedback, this number is classified as legitimate.

User Feedback Overview

While reviews reflect a diverse experience with the TIO, it is crucial to note that the range of interactions primarily points to the agency's official role. For example, one user on 9 January 2024 confirmed that the call was indeed from the TIO. This offers clarity, confirming the legitimacy of the number in question.

What to Expect When You Receive a Call

  • Nature of Calls: When you receive a call from 03 8600 8700 / 0386008700, it's typically related to an inquiry or discussion regarding your telecommunications provider, especially if you have lodged a complaint or dispute.
  • Dealing with Calls: If you answer a call from this number, stay calm and ready to discuss your telecommunications issue. As with any official organisation, have your details ready for verification.
  • Potential Frustration: Some users may express frustration regarding the efficiency or effectiveness of the TIO, as reflected in a review from April 2022. However, it's important to remember that complaint resolution processes can often take time.

How to Handle Follow-Up Calls

If you receive a voicemail or missed call from this number, especially if you have recent complaints, it isn't necessary to worry. Returning the call is advisable if you are expecting communication from the TIO. Always verify that the call is legitimate by searching for the number on Reverseau or using a Reverse Phone Lookup Australia tool.

Final Thoughts

In summary, 03 8600 8700 / 0386008700 belongs to the Telecommunications Industry Ombudsman and is a legitimate point for consumer assistance related to telecommunications complaints. If you're receiving calls from this number, it's typically in relation to a telecom service issue, and it is advisable to engage responsibly with them. As always, if in doubt, you can check online platforms like Reverseau to verify any unknown calls.


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Ratings Distribution

4.0 out of 5
5 Stars 38%
4 Stars 25%
3 Stars 38%
2 Stars 0%
1 Star 0%

What Our Users Reviewed

A
Anonymous

This guy claimed to be my case manager from TIO regarding a complaint I lodged with a Telco. He spoke super quickly with a thick accent, making it tough to catch what he was saying. Plus, he insisted he wasn't recording me, which raised my suspicions! Weirdly, he mentioned TPG, but I don’t even have an account with them. Does anyone else find this a bit off?

A
Anonymous

This guy on the phone just would not quit trying to get me to agree to something I don't even care about. He practically threatened me, saying if I didn't play ball, my complaint would be closed! Hardly understood what he was rattling on about. Could be dodgy if you ask me.

T
Tse

I had a call from the Telecommunications Industry Ombudsman, but I'm unsure of the specific reason or context for the call.

K
Kennon

I received a phone call from a number that I did not recognize, and after not answering, I decided to call it back. When I called back, I reached the same person who had initially left me a message.

T
Thrift

This caller's attempts to conduct business are laughable and sad at the same time. It's unbelievable how people exploit others for money, and it’s unfortunate for the honest individuals out there.

C
Campion

The TIO (Telecommunications Industry Ombudsman) is a good resource for consumers like us who feel unsupported by phone service providers.

T
Tome

I received a call from TIO, but they did not leave a voicemail. In response to my complaint via email, they sent me a template message asking for a brief outline of my complaint. It seems they didn't even read the outline I had already provided in their complaint form.

L
Lies

I received a call where the caller asked me to return the call to the official TIO number, which is 1800 062 058. I recommend verifying the authenticity of such calls directly with TIO.


Help others by sharing your experience with (03) 8600 8700!

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