- Suspicious
One community report for 03 8595 2499 (0385952499) describing an unsolicited call about an unknown ticket claim. Allocated to Symbio Networks in Victoria.
Suspicious Activity Reported for 03 8595 2499
A contributor has flagged a call from 03 8595 2499 (also written as 0385952499) as suspicious. The caller repeatedly mentioned an open ticket but provided no clear explanation of what the issue was or which company they represented. The contributor had no prior contact with the caller and was unfamiliar with the company name mentioned.
This pattern of vague references to non-existent tickets or accounts is commonly used in social engineering attempts to establish false familiarity and prompt the recipient to engage further or verify information that could later be exploited.
What the Caller from 03 8595 2499 Said
According to the report, the caller kept referring to an open ticket without clearly identifying themselves, their company, or the nature of the supposed issue. The contributor had no context for this ticket and did not recognise the company name provided. This type of vague reference - where a caller assumes you already know what they're talking about - is a red flag for potential social engineering or unwanted solicitation.
Report Details
The call from 0385952499 was answered by the contributor. The number is allocated to Symbio Networks Pty Ltd, a Victorian service provider. However, the contributor's report suggests the caller may not have been directly representing this company, or was using contact details associated with it for other purposes.
What to Do If You Receive a Call from 03 8595 2499
If 03 8595 2499 calls you:
- Do not: Confirm personal details, account numbers, or agree to any requests without verifying the caller's identity independently
- Do: Hang up and contact the company directly using a phone number from their official website
- Do: Ask the caller to provide their full name, company name, and department before proceeding
- Do: Block the number if you receive further unsolicited calls
Legitimate companies will never pressure you to act on an issue you don't recognise. If someone claims you have an open ticket or outstanding matter, verify this through official channels before engaging.
How to Report 03 8595 2499
If you receive a suspicious call from 03 8595 2499 (0385952499), you can report it to the following Australian government resources:
- ACMA (Australian Communications and Media Authority) - acma.gov.au - for unwanted calls and telemarketing breaches
- Scamwatch - scamwatch.gov.au - if you believe the call was part of a scam attempt
- Do Not Call Register - donotcall.gov.au - to check if the number violated Do Not Call rules or lodge a complaint
You can also contribute your own experience with 0385952499 to Reverseau to help other Australians identify potentially harmful numbers.
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What Our Users Reviewed
Keeps telling me about an open ticket which I have no idea and don't know him or the Company he is calling from.
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WRITE A REVIEWFrequently Asked Questions
What should I do if 03 8595 2499 calls me about an open ticket I don't recognise?
Do not engage further with the caller. Hang up immediately and contact the company they claim to represent directly using a phone number from their official website. Never confirm details or account information during an unsolicited call from 0385952499. Legitimate organisations will have your contact details on file if there's a genuine issue.
Is 03 8595 2499 a legitimate Symbio Networks number?
The number 0385952499 is allocated to Symbio Networks Pty Ltd in Victoria, but the community report suggests it may be used for purposes other than normal service inquiries. If you need genuine support from Symbio Networks, contact them through their official website rather than returning a call from 03 8595 2499.
Why do callers from 03 8595 2499 mention tickets I never created?
This is a common social engineering tactic. By referencing a supposed existing issue, callers try to trick you into confirming personal details or taking actions you otherwise wouldn't. If you didn't initiate contact about an open ticket, the caller has either reached the wrong number or is attempting to manipulate you. Always verify independently.
Should I call back 0385952499 to clarify what they want?
No. Do not call back 03 8595 2499. If the matter is legitimate, the company will have your details and will reach you through verified channels. Calling back could confirm your number is active and lead to further unsolicited contact.
How do I block calls from 03 8595 2499 on my phone?
On most Australian smartphones, you can block 0385952499 through your phone's settings or built-in call-blocking app. Check your phone's help menu for 'block number' or 'call filter' options. You can also contact your phone provider about network-level blocking if the calls persist.
Should I report this to the Do Not Call Register?
If 03 8595 2499 continues calling after you've asked them to stop, you can lodge a complaint with the Do Not Call Register at donotcall.gov.au. Keep records of when calls occurred. For suspicious activity rather than marketing calls, reporting to ACMA at acma.gov.au or Scamwatch at scamwatch.gov.au may be more appropriate.