- Legit
- Suspicious
Mixed reports for 03 8592 9200 (0385929200): 2 contributors confirm NAB Highpoint branch calls, but 1 report suggests possible NAB impersonation outside business hours.
Mixed Reports for 03 8592 9200
The number 03 8592 9200 (also written as 0385929200) has generated three community reports with conflicting information. Two contributors confirm this is a legitimate local service line from the NAB branch at Highpoint shopping centre in Victoria. One contributor, however, flagged a suspicious call claiming to be from NAB at Hopetoun, received outside normal banking hours, raising concerns about possible impersonation using this number.
Legitimate NAB Highpoint Branch Calls
Two separate contributors confirmed that 03 8592 9200 is genuinely used by the NAB branch at Highpoint shopping centre. One contributor allowed the call to go to voicemail and verified the number afterward, confirming the caller left a legitimate message. Another contributor who answered directly also confirmed the call was from NAB Highpoint and not a scam. These reports indicate the number is actively used by this branch for customer contact.
Suspicious Report of NAB Impersonation
One contributor reported receiving a call from 03 8592 9200 claiming to be from a NAB branch at Hopetoun. The contributor flagged this as potentially suspicious because the caller contacted them outside standard banking hours - after the Hopetoun branch closes at 5pm. This discrepancy suggests the number may have been used or spoofed in an impersonation attempt, though the contributor did not report direct scam tactics or financial losses.
What to Do If You Receive a Call from 03 8592 9200
If 03 8592 9200 calls you claiming to be from NAB:
- Do: If calling during business hours (before 5pm), verify the caller's identity by asking specific questions about your account or recent transactions
- Do: Hang up and call the NAB customer service number on the back of your card or visit nab.com.au to verify any urgent requests
- Do: Be cautious if the caller claims to be from a NAB branch but calls outside business hours or uses unusual urgency tactics
- Do not: Confirm personal details, passwords, or card information to unsolicited callers, even if they claim to be from NAB
- Do not: Act on requests to move funds or approve changes without independently verifying with NAB through official channels
How to Report 03 8592 9200
If you believe 03 8592 9200 has been used in a scam or impersonation attempt:
- Report the call to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Contact Scamwatch at scamwatch.gov.au with details of what was claimed and any money lost
- Report the incident to NAB directly through their official channels so they're aware their number may be in use
- Share your experience on Reverseau to help other Australians identify this number's behaviour
Help others by sharing your experience with (03) 8592 9200!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Let it go through to voicemail and then checked the number. They also left a message. It was the NAB branch at Highpoint shopping centre - so completely legit.
NAB Highpoint called, not a scam
Said NAB at Hopetoun but they close at 5pm, probably a scam
Help others by sharing your experience with (03) 8592 9200!
WRITE A REVIEWFrequently Asked Questions
Is 03 8592 9200 really from NAB Highpoint?
Two contributors confirmed 03 8592 9200 (0385929200) is genuinely used by the NAB branch at Highpoint shopping centre. They verified the number through voicemail and direct conversation. However, one report suggests the number may have been used in an impersonation claim about a different NAB branch outside business hours, so always verify unexpected calls independently.
Why would a caller claim to be from NAB Hopetoun but use 03 8592 9200?
The contributor who received the suspicious call from 03 8592 9200 noted it claimed to be from NAB at Hopetoun, which closes at 5pm. This mismatch - a supposedly local call claiming to be from a different branch after hours - suggests either call routing confusion or a potential impersonation attempt. Scammers sometimes use or spoof real business numbers to appear legitimate.
What should I do if 03 8592 9200 calls me after 5pm?
If 03 8592 9200 (0385929200) calls claiming to be from a NAB branch after business hours, treat it as suspicious. Legitimate NAB branches don't typically call outside operating hours. Hang up, then contact NAB directly using the number on your card or their official website to verify if they needed to reach you.
Should I answer calls from 03 8592 9200?
The mixed reports suggest caution. While 03 8592 9200 is confirmed as NAB Highpoint's number, one impersonation report exists. If you're expecting a call from NAB, you can answer. If unexpected, let it go to voicemail and verify the number independently by calling NAB directly before returning any call.
How do I verify a call really came from NAB Highpoint?
If a caller from 03 8592 9200 claims to be NAB, hang up and ring NAB's official customer service number on the back of your debit or credit card. Ask them to confirm whether they just tried to contact you. This prevents scammers from keeping you on the line while they spoof a callback to you.
What does it mean that 03 8592 9200 is allocated to Symbio Networks?
The number 0385929200 is technically allocated to Symbio Networks (a local service provider in Victoria), but NAB Highpoint uses it as their branch line. Scammers can sometimes exploit real business numbers by spoofing or impersonation. The existence of legitimate use doesn't rule out occasional misuse, which is why one contributor's suspicious report matters.