- Spam
Community reports for 03 8578 5518 (0385785518): Persistent solar panel sales calls with callers continuing pitches despite stated disinterest.
Solar Panel Sales Reports for 03 8578 5518
Two contributors have reported unwanted sales calls from 03 8578 5518 (also written as 0385785518) promoting solar panel installations. Both callers used persistent sales tactics, continuing their pitch even after being told the household already had solar panels installed. The number is registered as a local Victoria service through Primus Telecommunications Pty Limited.
What distinguishes these calls is the caller behaviour after initial rejection. Rather than accepting the "no thank you" response, the caller from 0385785518 kept asking follow-up questions designed to re-engage the conversation. One contributor reported receiving multiple calls from this number over an extended period, indicating systematic call-back attempts or list recycling.
What Callers from 03 8578 5518 Say
Contributors describe callers from 03 8578 5518 launching into solar panel sales pitches without introduction or permission. One report notes the caller spoke with an Indian accent and began the conversation at 3:30pm discussing solar panel options. The caller did not identify a company name or explain how the number was obtained.
When contributors mentioned they already had solar panels installed, the caller from 0385785518 did not accept this as a conversation-ender. Instead, they continued asking qualifying questions-potentially attempting to identify upgrade opportunities, switch providers, or gather additional information for future sales attempts. This persistence suggests a deliberate sales strategy rather than a one-off marketing call.
Call Patterns and Timing
Reports indicate calls from 03 8578 5518 arrive during afternoon hours (3:30pm noted in one case). One contributor reported receiving calls from this number on at least three separate occasions, suggesting either repeated dialling from the same campaign or the number being used across multiple sales teams or time periods. The reporting timeline spans from mid-2023 to recent weeks, suggesting the number has been in active use for solar sales for an extended period.
What to Do If You Receive a Call from 03 8578 5518
If 03 8578 5518 calls you:
- Do not: Provide personal information, agree to quotations or site visits, or stay on the line out of politeness
- Do: State clearly "I'm not interested" and end the call immediately without explanation
- Do: Block the number if calls persist, or register with the Do Not Call Register at donotcall.gov.au
- Do: Be aware that saying "we already have solar" may not stop future calls from recycled or shared lists
How to Report 03 8578 5518
If you receive unwanted sales calls from 03 8578 5518, you have several reporting options:
- Do Not Call Register: Register your number at donotcall.gov.au to lodge complaints against businesses making unsolicited calls. This is the primary channel for telemarketing complaints in Australia.
- ACMA (Australian Communications and Media Authority): Report the number and call details to acma.gov.au. ACMA investigates breaches of telemarketing codes and can take enforcement action against repeat offenders.
- Reverseau: Report your experience on Reverseau to help other Australians identify and avoid this number. Community reports build the database that helps everyone stay informed.
Help others by sharing your experience with (03) 8578 5518!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Rang at 3:30pm talking about solar panels in Indian accent, third time they've called
Caller selling solar panels, kept asking questions even after I said we already have them, blocked number
Help others by sharing your experience with (03) 8578 5518!
WRITE A REVIEWFrequently Asked Questions
How many times has 03 8578 5518 called people?
Two contributors have reported calls from 03 8578 5518 (0385785518). One contributor received multiple calls from this number over time, indicating repeated contact attempts rather than a single call.
What company is calling from 0385785518?
Reports do not specify a company name. The caller from 0385785518 launched into a solar panel sales pitch without identifying themselves or their organisation. The number is registered to Primus Telecommunications Pty Limited but this does not necessarily identify the actual caller.
Why does the caller from 03 8578 5518 keep asking questions after I say no?
According to reports, callers from 03 8578 5518 continue with follow-up questions even after being told the household already has solar panels. This appears to be a deliberate sales tactic to keep the conversation going and identify other sales opportunities rather than accepting initial rejection.
Can I stop calls from 03 8578 5518?
Yes. You can block 0385785518 directly on your phone, register your number with the Do Not Call Register at donotcall.gov.au, or request to be removed from the caller's list. If calls persist after registration, you can lodge a complaint with ACMA at acma.gov.au.
Is 0385785518 a scam or spam?
Reports classify calls from 0385785518 as spam, not a scam. The caller is attempting to sell a legitimate product (solar panels), but doing so through unsolicited and persistent calls after being declined. This is unwanted telemarketing rather than fraud.
What should I do if 03 8578 5518 calls me?
Do not provide personal or financial information. State clearly that you are not interested and hang up without explanation. Block the number in your phone settings. If calls continue, register with the Do Not Call Register and consider reporting to ACMA or contributing your experience to Reverseau.