- Scam
Community report for 03 8577 9511 (0385779511): Caller impersonating NAB bank. Verify all banking calls directly with your bank.
NAB Impersonation Report for 03 8577 9511
A contributor has reported receiving a call from 03 8577 9511 (also written as 0385779511) where the caller claimed to represent NAB, Australia's National Australia Bank. The contributor identified the call as suspicious and reported it as a scam. This type of impersonation is a common tactic used by fraudsters to gain access to banking credentials, account details, or to manipulate victims into transferring funds.
The number 03 8577 9511 is allocated to Primus Telecommunications Pty Limited as a local service in Victoria, though allocation does not guarantee legitimacy - scammers frequently spoof or use legitimate carrier numbers to appear authentic.
What Callers from 03 8577 9511 Claim
The contributor reported that the caller from 0385779511 claimed affiliation with NAB. Bank impersonation scams typically follow a consistent pattern: callers reference recent account activity, claim suspicious transactions have been detected, or state that account verification is required urgently. They may request confirmation of personal details, passwords, one-time passwords (OTPs), or card information under the guise of "security checks" or "account protection."
What to Do If You Receive a Call from 03 8577 9511
If 03 8577 9511 calls you claiming to be from NAB or any other bank:
- Do not: Provide personal information, banking details, passwords, or one-time codes. Legitimate banks never request these details over the phone.
- Do not: Return the call to the number that called you, as scammers may keep the line open.
- Do: Hang up immediately and contact NAB directly using the phone number on the back of your card or from the official NAB website.
- Do: Ask the caller for their name, department, and reference number if you're unsure - then verify independently before proceeding.
- Do: Block 0385779511 on your phone to prevent future contact attempts.
How to Report 03 8577 9511
If you receive a scam call from 03 8577 9511 claiming to be from NAB:
- Report to Scamwatch at scamwatch.gov.au with details of the call
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au
- Contact NAB directly via their official customer service line to report the impersonation
- Report the number to ReportCyber at cyber.gov.au if financial details were compromised
- Share your experience on Reverseau to help other Australians identify this number
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Called claiming to be from NAB, reckon it's a scam
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WRITE A REVIEWFrequently Asked Questions
Is 03 8577 9511 a real NAB number?
No. A contributor reported that 03 8577 9511 (0385779511) was a scam call impersonating NAB. Real NAB contact numbers are listed on the official NAB website. Always verify by hanging up and calling NAB directly using the number on your card or their official website.
What should I do if 0385779511 calls and claims my NAB account has suspicious activity?
Hang up immediately. Do not provide any information. NAB will never ask for passwords, card details, or one-time codes over the phone. Call NAB directly on the number on your card to verify any account concerns.
Can I trust 03 8577 9511 if the caller ID looks legitimate?
No. Scammers can spoof caller IDs to appear as legitimate businesses like NAB. A contributor reported 0385779511 as a scam despite it appearing to come from a local Victorian number. Always verify independently rather than trusting the caller ID alone.
What information should I never give to a caller from 03 8577 9511?
Never provide: full name combined with other identifiers, date of birth, account numbers, card numbers, expiry dates, CVV/CVC codes, passwords, PINs, one-time passwords (OTPs), or answers to security questions. If 0385779511 or any unknown number requests this, it is almost certainly a scam.
Should I return a missed call from 0385779511?
No. Do not return calls to 03 8577 9511 or any unknown number that claims to be from your bank. Scammers may keep the line open or use callback scams to generate charges. If you're concerned about your NAB account, call NAB directly using the official number.
How do I report the scam call from 03 8577 9511 to authorities?
Report to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and contact NAB directly. You can also file a report with ReportCyber (cyber.gov.au) if financial information was compromised. Sharing your experience on Reverseau helps warn other Australians about 0385779511.