- Suspicious
- Scam
Community report for 03 8565 6349 (0385656349): Caller impersonating ANZ Bank via garbled voicemail. Victoria-based Optus number flagged as suspicious.
ANZ Bank Impersonation Report for 03 8565 6349
One contributor has reported receiving a suspicious voicemail from 03 8565 6349 (also written as 0385656349) claiming to be from ANZ Bank. The caller left a garbled recorded message that was difficult to understand, a common tactic in automated impersonation scams. The contributor immediately blocked the number and deleted the message without engaging further.
The call came from a Victoria-based Optus local number, which can make the impersonation appear more credible. However, legitimate banks like ANZ typically do not initiate contact via unclear voicemails or garbled messages requesting personal information or account details.
What the Caller from 03 8565 6349 Did
The contributor reported that 0385656349 left a voicemail with poor audio quality, making the message difficult to decipher. The caller claimed affiliation with ANZ, which is a well-known Australian bank. The use of a recorded message rather than a live agent, combined with garbled audio, is characteristic of robocall impersonation attempts designed to harvest contact information or trick recipients into returning the call.
What to Do If You Receive a Call from 03 8565 6349
If 03 8565 6349 calls you:
- Do not: Return the call, click any links in accompanying SMS, or share personal details like account numbers, passwords, or card information
- Do: Let the call go to voicemail, listen carefully to any message, and verify the caller's identity through official channels
- Verification step: If the message claims to be from ANZ, hang up and call ANZ directly using the phone number on your bank card or their official website to confirm whether they contacted you
- Block the number: Add 03 8565 6349 to your phone's blocked list to prevent further calls
- Do not engage: Do not press any keypad numbers or respond to prompts, as this confirms the number is active and may lead to further contact
How to Report 03 8565 6349
If you receive similar calls from 0385656349 or other numbers impersonating your bank, report them to:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and messages at acma.gov.au
- Scamwatch: File a report describing the impersonation attempt at scamwatch.gov.au
- Your bank directly: Contact ANZ through the phone number on your card or statement to report the fraudulent calls in your name
- Reverseau: Report your experience with 03 8565 6349 on this page to help other Australians identify suspicious numbers
Help others by sharing your experience with (03) 8565 6349!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left garbled message claimed to be from ANZ. Blocked and deleted.
Automated voice claiming to be from the bank, number doesn't match the real bank's contact details and wasn't expecting it. Pretty sure it's fraud
Help others by sharing your experience with (03) 8565 6349!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer use 03 8565 6349 to impersonate ANZ?
The number 03 8565 6349 is a legitimate Victorian Optus local service, which makes the impersonation appear credible. Scammers deliberately use real-looking numbers to bypass suspicion. ANZ customers seeing a local Melbourne number may be more likely to trust or return the call from 0385656349, increasing the chance of a successful fraud attempt.
What should I do if I already returned a call to 03 8565 6349?
If you called back 0385656349 and shared any personal information, contact ANZ directly on the number printed on your card or statement to alert them. Monitor your accounts for suspicious activity. If prompted for passwords or security codes during the call, change your ANZ passwords immediately and consider placing a fraud alert with the bank.
Is 03 8565 6349 definitely a scam?
Based on the single community report, 03 8565 6349 was used to leave a garbled voicemail impersonating ANZ Bank. While this indicates suspicious behaviour, Reverseau recommends always verifying bank communications independently by calling the number on your official bank card or statement, rather than trusting numbers in incoming calls.
Why was the voicemail from 03 8565 6349 garbled?
Garbled or poor-quality messages from 0385656349 are often intentional. They may reflect automated robocall systems, or scammers deliberately using poor audio to avoid detection by banks' fraud monitoring systems while still sounding like they could be from a legitimate institution.
Can I report 03 8565 6349 to ANZ directly?
Yes, you should report 0385656349 directly to ANZ through their official customer service line (number on your card or statement). ANZ can flag the number internally and warn other customers. You can also report it to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so other Australians are aware of the impersonation attempt.
What if 03 8565 6349 keeps calling me?
If you continue receiving calls from 0385656349, block the number in your phone settings immediately. Report the repeated contact to ACMA at acma.gov.au as harassment. If the calls persist after blocking, contact your phone provider (Optus) to request they investigate the source and take action against the number.