- Suspicious
- Legit
- Unknown
- Scam
Community reports for 03 8565 6236 (0385656236): Mixed reports of ANZ impersonation calls and legitimate branch closure notifications. Callers claim to represent ANZ and request personal information.
ANZ Bank Impersonation Reports for 03 8565 6236
The number 03 8565 6236 (also written as 0385656236) has generated 10 community reports with a split pattern: four contributors flagged scam activity involving ANZ impersonation, while three confirmed the number as legitimate ANZ Bank customer care. This mixed feedback suggests the number may be used by both genuine ANZ staff and scammers impersonating the bank.
Contributors reporting 03 8565 6236 as a scam describe callers claiming ANZ affiliation while requesting personal information or discussing account matters. A contributor noted that one caller named "Emmerson" posed as ANZ staff to discuss "ANZ Technology," which raised immediate suspicion. Multiple reports about 0385656236 emphasise that reverse lookup initially returned no results, prompting contributors to verify before engaging.
What Callers from 03 8565 6236 Say
Reports describing 03 8565 6236 as fraudulent indicate callers claiming ANZ Bank representation. One contributor received a text message beforehand stating "you should be expecting a call," followed by the call asking for personal information. This advance warning tactic, combined with unsolicited contact, is a common scam pattern designed to create false legitimacy.
Legitimate reports about 0385656236 indicate the calls relate to branch closures and changes. Contributors who verified the number directly with ANZ in person confirmed the calls are from ANZ customer care teams managing branch transitions. One contributor described the ANZ team from 03 8565 6236 as "very helpful" when discussing branch-specific changes.
Report Patterns and Timing
The 10 reports for 03 8565 6236 span from June 2024 to March 2026, with most activity clustered around late July 2024. Multiple reports came through answered calls, while two were missed calls. The split between scam and legitimate reports suggests either the number has been compromised for spoofing, or legitimate ANZ calls are being mistaken for fraud due to unsolicited contact methods.
Contributors who confirmed 0385656236 as legitimate reported the calls were expected or verified through official ANZ channels. In contrast, those reporting scam activity emphasised they had no prior contact with ANZ and received unexpected calls requesting sensitive information.
What to Do If You Receive a Call from 03 8565 6236
If 03 8565 6236 calls you:
- Do not: Share personal information, banking details, or passwords based on the call alone
- Do not: Confirm your identity, account number, or address to unsolicited callers
- Do: Hang up immediately if the caller seems pushy or unfamiliar
- Do: Independently verify by calling ANZ on their official phone number from your bank statement or the ANZ website
- Do: Check your online banking directly to assess any claimed account issues
- Do: Ask the caller to provide a reference number, then verify it through official ANZ channels before proceeding
ANZ Bank does contact customers about legitimate matters such as branch changes, but they will never ask for passwords or sensitive information over the phone. If you are uncertain, hang up and contact ANZ directly using the number on your card or official statement.
What to Do If You Receive an SMS from 03 8565 6236
If you receive an SMS from 0385656236:
- Do not: Click any links in the message
- Do not: Reply to confirm your phone number or personal details
- Do: Block the number immediately
- Do: Report the SMS as spam to your mobile provider
- Do: Forward the message to 0429 999 888 (ACMA spam reporting)
Text messages claiming to prepare you for an incoming call from 03 8565 6236 are a red flag. Legitimate banks do not pre-announce calls via SMS to request personal information.
How to Report 03 8565 6236
If you believe 03 8565 6236 is being used for scam activity:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of the call or SMS
- If the scam involves financial loss, report to ReportCyber at cyber.gov.au
- Contact ANZ directly to verify whether the call originated from their legitimate team
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 8565 6236!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from my bank about customer verification. Number doesn't match what's on the bank's site, so probably dodgy
It's an official bank number available on their customer info page
Claimed to be ANZ, reverse search had no results, suspect scam
Claimed to be ANZ, reverse search had no results, suspect scam
I received a cold call from this number, they sent a text message beforehand, saying ‘you should be expecting a call’ then they asked about personal information, before saying anything I check the number on Google and received this site. Potential scam. So I hung up.
Not a legitimate number, same prefix as other scam calls, not ANZ
Not a scam. Went and talked to the anz in person and they said it is legitimate. The team helps customers when a branch closes or changes.
Legitimate phone number. ANZ team calling in regards to the changes at the branch.
A Guy name Emmerson pretended to be from ANZ Bank to discuss how I can learn more how to use the ANZ Technology pure scammers do not answer this calls.
ANZ bank.
Call is legitimate. ANZ Bank customer care team that deal with branch closures and changes. Were very helpful.
These are scam bastards.
Help others by sharing your experience with (03) 8565 6236!
WRITE A REVIEWFrequently Asked Questions
Is 03 8565 6236 really ANZ Bank?
The number 03 8565 6236 (0385656236) appears on community records with conflicting reports. Three contributors confirmed it as legitimate ANZ customer care handling branch closures and changes after verifying with ANZ directly. However, four contributors reported it as an ANZ impersonation scam. If you receive a call from 03 8565 6236 claiming to be ANZ, independently verify by calling ANZ on the number from your official bank statement or website.
What should I do if 0385656236 asks for my personal information?
Do not provide personal information, account numbers, or passwords to any unsolicited caller claiming to be from 03 8565 6236. Legitimate ANZ staff will never request sensitive details over an unexpected call. If the caller insists, hang up immediately and contact ANZ directly using the official number on your card. Contributors reporting scam activity from 0385656236 noted that callers asked for personal information after an advance SMS warning.
I received an SMS from 03 8565 6236 saying 'you should be expecting a call'. Is this legitimate?
No. One contributor reported receiving exactly this message from 0385656236, followed by a call requesting personal information. This advance-notice tactic is a scam pattern designed to create false legitimacy. Legitimate ANZ notifications do not work this way. Block the number, do not reply to the SMS, and report it as spam to your provider or by forwarding to 0429 999 888.
Why do some people say 03 8565 6236 is legitimate?
Three contributors confirmed 03 8565 6236 (0385656236) as legitimate after verifying directly with ANZ in person or through official channels. These reports describe the calls as ANZ customer care teams managing branch closures and changes. The legitimate reports suggest that while the number is genuinely ANZ-associated, it may also be impersonated by scammers, or callers may be using the number inappropriately.
What did the scammer named Emmerson claim to be from 03 8565 6236?
One contributor reported that a caller named Emmerson from 03 8565 6236 (0385656236) claimed to represent ANZ Bank and wanted to discuss "ANZ Technology." The contributor flagged this as a scam. If you receive similar unsolicited calls about technology products or services from 0385656236, hang up and do not engage, then report the call to Scamwatch at scamwatch.gov.au.
How can I verify if a call from 0385656236 is really from ANZ?
Hang up the call immediately and independently contact ANZ using the phone number on your official bank statement, card, or the ANZ website. Ask ANZ whether they called you from 0385656236 and what the call concerned. Never rely on the caller's identity claims or call back the number that called you. This verification method will confirm whether 03 8565 6236 is legitimate or spoofed in your case.