03 8565 0018 - 0385650018: ANZ Impersonation and Silent Call Reports

• Scam
• Legit
• Suspicious
• Spam

Community reports for 03 8565 0018 (0385650018): ANZ impersonation scams requesting passwords and DOB, plus silent calls. Victoria-based Optus number.

ANZ Impersonation Reports for 03 8565 0018

Eleven contributors have reported activity from 03 8565 0018 (also written as 0385650018), with a significant cluster of ANZ bank impersonation attempts. Three reports describe scam calls where callers claimed to be from ANZ and requested sensitive information including date of birth and passwords. One contributor confirmed with ANZ directly that the bank had not initiated the call, despite the caller placing them on hold for 40 minutes.

The impersonation pattern on 0385650018 is particularly aggressive. Contributors report callers using ANZ branding and credit card collection references to establish false legitimacy before requesting personal banking details over the phone. One report notes the caller already knew the contributor's identity, asking if they had time to talk before claiming to be from ANZ and promising a callback within two hours.

What Callers from 03 8565 0018 Say

Callers from 03 8565 0018 specifically claim affiliation with ANZ, mentioning credit card collection activity or general banking matters. Reports describe callers asking direct questions: "What is your date of birth?" and "What is your password?" When one contributor provided information, the caller disputed it, claiming the details were incorrect and placing them on extended hold.

The impersonation on this number extends to callback identification. Several contributors who received silent calls from 0385650018 report that when they called the number back, a recorded message identified the caller as ANZ. This creates a false sense of legitimacy after an unsettling initial contact, a tactic designed to lower the recipient's guard on a second interaction.

Silent Calls and Disconnection Pattern

Beyond impersonation, 03 8565 0018 is associated with repeated silent calls and abrupt disconnections. Four contributors reported receiving calls where either silence followed connection or the caller immediately hung up after 3-4 seconds. One contributor received a call where music (Phil Collins' "Against All Odds") played instead of any voice response. Another received multiple daily calls from 0385650018 that disconnected immediately upon answer, with callback attempts revealing only a recorded ANZ message.

One contributor flagged a pattern of repeated calls from 03 8565 0018 coinciding with ANZ filing a credit report, despite the contributor having 30 days to respond. The timing and persistence of calls from 0385650018 during this period raised concerns about aggressive collection tactics, though legitimacy was unclear.

Allocation and Service Details

The number 03 8565 0018 is registered as a local service via Optus Networks in Victoria (VIC). One contributor specifically noted that calls from 0385650018 appeared as "WiFi calls" despite reportedly being linked to ANZ, suggesting the calls may be routed through VoIP or internet-based systems rather than traditional phone infrastructure.

What to Do If You Receive a Call from 03 8565 0018

If 03 8565 0018 calls you:

• Do not: Provide your date of birth, password, PIN, or any banking credentials over the phone, regardless of who the caller claims to be
• Do not: Return calls to 0385650018 unless you initiated contact with your bank through an official channel
• Do: Hang up immediately if a caller claims to be from ANZ and requests personal information
• Do: Contact ANZ directly using the phone number on the back of your card or their official website to verify any claims about your account
• Do: Block 03 8565 0018 if you receive repeated calls, especially silent calls or disconnections
• Do: Be suspicious of calls that place you on hold for extended periods or use recorded messages as callback verification

What to Do If You Receive Multiple Silent Calls from 03 8565 0018

Silent or abruptly disconnected calls from 0385650018 are a common scam tactic used to identify active phone numbers for later targeting. If you experience this pattern:

• Do not: Call the number back, as this confirms your number is active and monitored
• Do not: Trust a recorded message that appears when you do call back
• Do: Block the number immediately in your phone
• Do: If calls persist from 03 8565 0018 despite blocking, report them as a robocall or silent call nuisance
• Do: Consider registering your number with the Do Not Call Register (donotcall.gov.au) if you are not already registered

How to Report 03 8565 0018

If you have received scam calls, silent calls, or suspected impersonation from 03 8565 0018 or 0385650018, report the activity to Australian regulatory authorities:

• ACMA (Australian Communications and Media Authority): Report scam calls, robocalls, and silent calls at acma.gov.au or call 1300 850 152
• Scamwatch: Report ANZ impersonation scams and credential phishing attempts at scamwatch.gov.au
• ANZ Bank directly: Contact ANZ using the number on your card to report impersonation and confirm you did not authorise any calls requesting personal information
• ReportCyber: If phishing or identity theft occurred, report to the Australian Cyber Security Centre at cyber.gov.au
• Reverseau: Help other Australians by sharing your experience with 03 8565 0018 on this page, contributing to the community safety database

Frequently Asked Questions