- Scam
- Suspicious
- Uncertain
Receive a call from 03 8373 9397? This number is linked to Optus customer service. Learn how to handle calls effectively and how to address potential service issues.
Understanding the Caller: 03 8373 9397
The phone number 03 8373 9397 / 0383739397 has been reported as a legitimate contact for Optus, a major telecommunications provider in Australia. Despite its legitimate nature, users have voiced concerns regarding customer service experiences associated with this number.
Users' Experiences and Complaints
Several reports indicate that callers from this number primarily discuss issues related to services provided by Optus. These complaints often reflect dissatisfaction with service quality, billing issues, or technical support inadequacies. A notable mention from a user on 08/04/2023 highlights frustration with app functionality on Samsung devices, stating:
- "Optus is hopeless!!!"
This sentiment resonates with other customers who have faced hurdles in resolving their queries promptly.
What to Do When You Get a Call?
If you encounter a call from 03 8373 9397 / 0383739397, it's likely a legitimate Optus customer service representative. Here are some tips on handling such calls:
- Stay Calm: While the feedback can be frustrating, keep a level head to clearly communicate your issues.
- Verify Information: Be prepared to provide your account information for verification but ensure the information requested is necessary.
- Document Conversations: Take notes during the call, including names and details discussed. This will be helpful if you need to follow up.
Conclusion
With 03 8373 9397 / 0383739397 classified as a legitimate number connected to Optus, it is essential to approach calls from this number with informed caution. As customer experiences vary, utilising resources like Reverseau or other reverse phone lookup services in Australia can help clarify the purpose of calls you receive. Remember, knowing who called you can save you from unnecessary stress and frustration in your customer service interactions.
Help others by sharing your experience with (03) 8373 9397!
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What Our Users Reviewed
So, here’s the deal: Fines Victoria is a dodgy private mob that’s not even affiliated with the government. They’re just trying to get your cash through texts and calls. When I told them to send a proper notice, the person on the other end hung up straight away! Classic!
I got this voice-to-text message saying I owe money? Rung them back, and all it was is this annoying recorded message with options to press! I reached out to Fines Victoria, but they couldn’t find any fines using my details. Definitely smells fishy – maybe someone is playing tricks with number cloning!
I have been receiving texts from this number threatening to suspend my driver’s license or vehicle registration. I'm considering calling VicRoads for clarification.
I've been receiving these calls for weeks—reports about speeding violations that are old and inaccurate. One claim is about an incident from two years ago where I was supposedly over the speed limit by just 6 km, which is absurd.
I received a text message that identified this number as Fines Victoria, referencing a fine I allegedly owe. However, I have not received any prior notifications in the mail about this fine, making me doubt its authenticity.
I am certain this is a scam. I confirmed with Fines Victoria that they send infringement notices via mail only. Additionally, I have no connection to the name "Rajesh," further suggesting this is fraudulent.