- Scam
Community report for 03 8256 7040 (0382567040): Caller impersonating Commonwealth Bank with Indian accent, hung up when questioned.
Commonwealth Bank Impersonation Report for 03 8256 7040
One contributor has reported receiving a call from 03 8256 7040 (also written as 0382567040) from someone claiming to represent Commonwealth Bank. The caller used an Indian accent and attempted to engage the recipient, but disconnected immediately when the contributor expressed disinterest. This type of impersonation attempt is a common scam tactic where fraudsters pose as legitimate financial institutions to extract personal information or access credentials.
The call was received on 03 8256 7040, a local service number allocated to Optus Networks in Victoria. The rapid hang-up when met with resistance is typical behaviour of scammers testing for viable targets before investing time in longer social engineering attempts.
What the Caller from 03 8256 7040 Claimed
According to the community report, the caller claimed affiliation with Commonwealth Bank. The contributor did not engage further, so the specific purpose of the call remains unclear. However, impersonation calls of this type typically attempt to:
- Request account verification details or passwords
- Claim fraudulent activity on the account requiring immediate action
- Direct the recipient to enter details into a fake website or phone interface
- Establish trust before transferring to a "payments" or "compliance" department
The fact that the caller from 0382567040 disconnected when the reporter declined to continue suggests they prioritise contacting receptive targets and quickly move on when initial engagement fails.
What to Do If You Receive a Call from 03 8256 7040
If 03 8256 7040 calls you:
- Do not: Provide account numbers, passwords, PIN codes, or one-time codes over the phone
- Do not: Click links sent via SMS or follow URLs provided by the caller
- Do not: Return the call if you hang up - use the official number on your bank statement or card
- Do: Hang up immediately and contact Commonwealth Bank directly using the number on your official documentation
- Do: Ask the caller specific questions only Commonwealth Bank would know (such as recent transactions you can verify)
- Do: Block 03 8256 7040 in your phone settings if the call repeats
How to Report 03 8256 7040
If you receive a scam call from 0382567040, report it through these official Australian channels:
- Scamwatch: Report the call and suspected scam at scamwatch.gov.au - this helps track emerging fraud patterns
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au for telemarketing or unsolicited calls
- Your bank: Contact Commonwealth Bank directly using the number on your card or statement to notify them of the impersonation attempt
- Reverseau: Contribute your experience to help other Australians by reporting the number here - community reports are essential for identifying patterns
When reporting 03 8256 7040, include the date, time, caller accent, and exactly what was claimed during the call.
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Caller with Indian accent claiming to be from Commonwealth Bank, hung up when reporter said not interested
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WRITE A REVIEWFrequently Asked Questions
Should I be worried if I gave information to the caller from 03 8256 7040?
If you provided account details, passwords, or PIN codes to someone claiming to be from Commonwealth Bank on 03 8256 7040, contact your bank immediately. Do not use the number provided by the caller - look up Commonwealth Bank's official number on your card or bank statement. Request they monitor your account for unauthorised activity and consider changing your passwords. Report the call to Scamwatch at scamwatch.gov.au.
How do I verify if a call claiming to be from Commonwealth Bank is real?
Never use a phone number provided during the call. Instead, hang up and call Commonwealth Bank using the official number printed on your bank card, recent statement, or their official website. Legitimate banks will never ask for passwords or full account numbers over an unsolicited call. If you're unsure about 03 8256 7040 or any call, this verification method protects you.
Why did the caller from 0382567040 hang up when I said no?
Scammers using impersonation tactics on 0382567040 typically hang up quickly when they encounter resistance because they want to focus effort on people more likely to comply. This is normal scam behaviour - they're testing multiple numbers to identify targets. Don't feel pressured to re-engage if they call back; simply block 03 8256 7040.
Is 03 8256 7040 actually a Commonwealth Bank number?
No. The number 03 8256 7040 is allocated to Optus Networks in Victoria as a local service line - not to Commonwealth Bank. Scammers deliberately use ordinary-looking local numbers to appear legitimate. Commonwealth Bank will always call you from their official lines, and you can verify this by calling their published customer service number from your bank card.
What should I do if 03 8256 7040 calls me again?
Block the number immediately in your phone's settings. If calls persist from this number or similar patterns, report to ACMA (acma.gov.au) for unsolicited calls. Also report to Scamwatch (scamwatch.gov.au) as it helps track scam patterns. Do not answer or engage - let it go to voicemail and verify any genuine bank matters by calling their official number.
Can I report 0382567040 to Commonwealth Bank directly?
Yes. Contact Commonwealth Bank using the official number on your card and inform them of the impersonation attempt using 03 8256 7040. They maintain fraud teams that track these incidents. Also report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to help protect other Australians from the same scam pattern.