- Scam
- Suspicious
Community reports for 03 8256 0768 (0382560768): Callers impersonate Commonwealth Bank, claim unauthorized transactions, use urgency tactics. Do not engage.
Bank Impersonation Reports for 03 8256 0768
Three community reports flag 03 8256 0768 (also written as 0382560768) for fraudulent calls impersonating Commonwealth Bank. The pattern centres on callers claiming to investigate suspicious transactions and attempting to extract personal or banking information through urgency tactics. Two of the three reports specifically mention bank impersonation, with callers referencing unauthorized transactions to pressure recipients into immediate action.
The most recent scam report about 0382560768 describes a caller with an Indian accent claiming to represent Commonwealth Bank, asking about a $1200 transaction the recipient had no record of. When the recipient stated they didn't bank with that institution, the caller immediately disconnected. A separate report from 03 8256 0768 involved claims about money supposedly sent to New Zealand, suggesting the caller had accessed or fabricated transaction details.
What Callers from 03 8256 0768 Claim
Contributors receiving calls from 03 8256 0768 report callers posing as Commonwealth Bank representatives. These callers reference specific dollar amounts - one report mentions a $1200 transaction claim, another references funds allegedly sent to New Zealand. The caller behaviour is notably evasive: when challenged or when the recipient denies the claim, the caller terminates the call rather than persisting.
The impersonation is not sophisticated. One contributor noted the caller had an Indian accent while claiming to represent an Australian bank, and another observed the caller dropped the call immediately when their story was questioned. This suggests the caller is working from a list of names and fabricated transaction details rather than possessing genuine account information.
Report Patterns and Channel Data
All three reports about 03 8256 0768 came from answered calls, indicating contributors actually engaged with the caller before recognising the scam. Two reports specifically mention the impersonation and urgency tactics, with callers attempting to pressure immediate responses by referencing transactions and account security threats. The reports span early to mid-January 2026, though the true frequency of calls from 0382560768 may be higher if unreported calls occurred.
The number is allocated as a local service through Optus Networks in Victoria, which lends false credibility to the caller's claim of representing a major Australian bank.
What to Do If You Receive a Call from 03 8256 0768
If 03 8256 0768 calls claiming to be your bank:
- Do not: Confirm any account details, transaction history, card numbers, or personal information. Do not agree to transfer funds or provide access to your accounts.
- Do: Hang up immediately. If you have genuine concerns about your account, contact your bank directly using the number on your bank statement or official website - never use a number the caller provides.
- Do: Note the time and details of the call, then block 0382560768 on your phone.
- Do: Check your actual bank accounts online or by phoning your bank's official customer service line to verify no fraudulent transactions have occurred.
How to Report 03 8256 0768
If you receive scam calls from 03 8256 0768 or 0382560768, report them to:
- Scamwatch (scamwatch.gov.au) - Australian government resource for reporting scams
- ACMA (acma.gov.au) - Australian Communications and Media Authority, which investigates persistent scam calling
- Your bank's fraud team - contact them directly on the number on your statement to report the impersonation attempt
- ReportCyber (cyber.gov.au) - if the scam involved identity theft or data breach
- Reverseau - contribute your own experience with 03 8256 0768 to help other Australians identify this number
Community reports like yours help identify patterns and protect other Australians from the same scam.
Help others by sharing your experience with (03) 8256 0768!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Had the same dodgy experience with this number
Chatting about money I supposedly sent to New Zealand, absolute nonsense
Bloke with Indian accent claiming Commonwealth Bank, asking about $1200 transaction, hung up when said don't bank there
Help others by sharing your experience with (03) 8256 0768!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 8256 0768 hang up when I said I didn't have an account with that bank?
The caller was using a scripted impersonation tactic and had no actual account information. When you contradicted their fabricated scenario, they couldn't proceed with the scam and disconnected rather than risk further exposure. Contributors report this exact behaviour with 0382560768 - the caller's story falls apart under any real questioning.
Should I call back the number 03 8256 0768 to verify if it was really my bank?
No. Never call back a number that called you claiming to be your bank. Instead, locate your bank's official customer service number from your bank statement or official website and ring that number directly. This is the safest way to verify whether 0382560768 was legitimate.
What did the caller know about me if they mentioned a specific transaction amount like $1200?
Scammers using 03 8256 0768 often work from lists of names and generic dollar amounts. The fact they referenced a $1200 transaction doesn't mean they have access to your real account - it's a common tactic to create urgency and sound credible. However, if the amount matched a real transaction, report it to your bank immediately as it may indicate a data breach.
Is 03 8256 0768 definitely not Commonwealth Bank's real number?
Yes. Commonwealth Bank does not call customers from 03 8256 0768 (0382560768). Banks never call asking you to confirm account details, card numbers, or authorization codes. If you're ever unsure, hang up and call your bank's official number directly - this is the safest approach.
Why is this scam number still active after multiple reports to 03 8256 0768?
The number may be spoofed (showing a false caller ID), or it may be legitimately allocated but compromised by a scammer. ACMA investigates persistent scam calls, but they need multiple reports to take action. Each report about 0382560768 helps build the case for disconnection.
What should I do if I already gave information to the caller from 03 8256 0768?
Contact your bank immediately using the official number on your statement and inform them you may have been targeted by a scam. If you shared banking information, credit card details, or identification numbers with 0382560768, ask your bank to monitor your accounts and consider cancelling compromised cards. Also report the scam to Scamwatch and ACMA.