- Scam
- Suspicious
03 8256 0765 (0382560765): Contributors report impersonation calls claiming to be from Telstra, Commonwealth Bank, and internet security services, requesting personal information and login credentials.
Impersonation Scam Reports for 03 8256 0765
Four contributors have reported calls from 03 8256 0765 (also written as 0382560765) involving impersonation of major Australian service providers. The callers claim affiliation with Telstra, Commonwealth Bank, and generic internet security services, but the reports reveal inconsistencies that expose the scam. One contributor noted the caller claimed to be from Telstra despite the recipient not being a Telstra customer. Another report indicates the caller from 0382560765 already possessed the recipient's name, suggesting possible data harvesting or previous breach sourcing.
All four reports about 03 8256 0765 centre on attempts to manipulate recipients into providing personal information or system access. The impersonation tactics are consistent across reports, indicating a coordinated scam operation rather than isolated incidents.
What Callers from 03 8256 0765 Claim
Callers from 03 8256 0765 open with urgent technical or security concerns designed to create pressure. One contributor reported the caller claimed their internet was insecure and demanded they log into their system and adjust settings. Another received a call from 0382560765 claiming to be Commonwealth Bank, referencing a PayPal payment and already knowing the recipient's name.
When challenged or questioned, callers from 03 8256 0765 may disengage quickly. One contributor who laughed at a caller claiming to be from an internet security service noted the caller hung up immediately. This pattern suggests the scammer is testing for easy targets rather than maintaining a persistent script.
Report Patterns and Timing
All four reports of 03 8256 0765 came through answered calls over a seven-week period (late December 2025 through January 2026). Reports span both early morning (05:11, 07:53) and late morning (11:28) timeframes. The fact that multiple impersonation tactics are being tested from the same number suggests active campaigning rather than one-off misdialling.
The allocation data indicates this is a local Victorian number (Optus Networks service), which adds to the credibility the scammers exploit when claiming to represent Australian banks and telecommunications providers.
What to Do If You Receive a Call from 03 8256 0765
If 03 8256 0765 calls you:
- Do not: Provide personal information, passwords, or login credentials; follow instructions to access your computer or banking apps; confirm your details even if the caller claims to already have them
- Do: Hang up immediately; verify any request by contacting the company directly using a number from their official website; block the number if called repeatedly; report the call to authorities
Legitimate companies like Telstra, Commonwealth Bank, and Optus will never call asking you to log in, adjust system settings, or provide passwords. If 0382560765 calls you claiming to represent your bank or internet provider, end the call and contact that organisation using their official customer service number.
How to Report 03 8256 0765
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au
- Contact Optus Networks Pty Limited (the registered provider) directly about fraudulent use of their network
- Report to ReportCyber at cyber.gov.au if credential theft is involved
- Share your experience on Reverseau to help protect other Australians from 03 8256 0765
Help others by sharing your experience with (03) 8256 0765!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra about internet but I'm not a Telstra customer
Claimed to be calling about internet security, hung up when I laughed
claimed to be from Commonwealth Bank asking about PayPal payment, knew my name, definite scam
Claimed my internet's insecure, insisted I log in and fiddle with settings
Help others by sharing your experience with (03) 8256 0765!
WRITE A REVIEWFrequently Asked Questions
Why does 03 8256 0765 claim to be from Telstra if it's not a Telstra number?
The number 03 8256 0765 is allocated to Optus Networks but the caller can spoof any organisation name. Scammers use caller ID spoofing technology to disguise their true origin. One contributor who received a call from 0382560765 claiming to be Telstra confirmed they were not a Telstra customer, immediately revealing the impersonation. Never assume a call is legitimate based on the number displayed or the organisation name claimed.
What should I do if 0382560765 calls claiming I have a security problem?
Hang up immediately. A contributor who received a call from 03 8256 0765 about internet security reported the caller tried to convince them to log in and adjust system settings, a classic remote access scam tactic. Legitimate security alerts come through your email or your service provider's official app, never unsolicited calls asking you to take action on your computer.
How does the caller from 03 8256 0765 already know my name?
One report about 0382560765 involved a caller claiming to be Commonwealth Bank who already knew the recipient's name. This information typically comes from data breaches, publicly available records (like the electoral roll), or previous scam contact lists sold between criminal groups. Knowing your name does not make the caller legitimate. Verify any banking request by calling your bank directly using the number on your bank card.
Is 03 8256 0765 definitely a scam or could it be legitimate?
Based on four community reports, 03 8256 0765 is definitely operating as a scam number. All reports describe impersonation of major Australian companies (Telstra, Commonwealth Bank) combined with requests for personal information or system access. The pattern is consistent across reports and matches known fraud tactics. Do not engage with calls from 0382560765 claiming to represent your bank, internet provider, or security service.
What if I already gave information to a caller from 0382560765?
If you provided passwords, banking details, or personal information to 03 8256 0765, contact your bank and relevant service providers immediately to report the incident. Change your passwords and monitor your accounts for unauthorized activity. One contributor reported being asked to log in and adjust settings by a caller from 0382560765, a high-risk scenario. Report the incident to cyber.gov.au and your organisation's fraud team.
Can I block 03 8256 0765 on my phone?
Yes. Most Australian phones allow you to block numbers through your settings or phone app. After blocking 03 8256 0765 (0382560765), calls from that number will not ring through, though voicemail may still be received. If you receive repeated calls from this number after blocking, report it to ACMA at acma.gov.au and to Optus Networks Pty Limited, the registered service provider for 03 8256 0765.