03 8256 0753 - 0382560753: Impersonation Scam Reports

• Suspicious
• Scam

Community reports for 03 8256 0753 (0382560753): Callers impersonate Telstra and Commonwealth Bank, requesting personal information and account verification.

Impersonation Scam Reports for 03 8256 0753

Two contributors have reported suspicious calls from 03 8256 0753 (also written as 0382560753) involving impersonation of major Australian financial and telecommunications companies. The callers claimed affiliation with Telstra and Commonwealth Bank, using recognised brand names to establish false credibility before requesting sensitive personal information.

The number is allocated to Optus Networks in Victoria, which adds to the sophistication of the deception. Contributors who received calls from 0382560753 report that callers already possessed partial account details, such as current account balances, which was used to pressure victims into verifying additional information.

What Callers from 03 8256 0753 Claim

One contributor reported receiving a call from 03 8256 0753 claiming to represent Telstra with concerns about internet service. The caller's pitch sounded suspicious and lacked the professionalism expected from an official company contact.

A second report describes a more sophisticated approach from 0382560753. The caller impersonated Commonwealth Bank, mentioning a flagged attempted withdrawal on the recipient's account. Critically, the caller already knew the account balance, which was used to overcome initial hesitation. The contributor's aunt was then pressured to verify her personal information to "confirm her identity" and supposedly prevent unauthorised access.

Report Patterns and Timing

Both reports of 03 8256 0753 came through answered calls, suggesting the attackers are actively dialling and connecting with recipients in real time rather than using pre-recorded messages or silent calls. One call occurred in mid-January, and another on 27 January 2026.

The progression from the Telstra impersonation to the Commonwealth Bank call suggests either multiple scammers using the same number or a coordinated campaign rotating between different target organisations. The fact that the Commonwealth Bank impersonator already had account balance information is a key red flag indicating either data breach sourcing or targeting of specific victims.

What to Do If You Receive a Call from 03 8256 0753

If 03 8256 0753 calls you:

• Do not: Confirm, verify, or provide any personal information, account details, passwords, or PIN codes
• Do not: Follow instructions to download apps, visit websites, or transfer money
• Do not: Return the call or acknowledge that you are the account holder
• Do: Hang up immediately if the caller asks you to verify information
• Do: Contact your bank or service provider directly using the number on your official statement or card
• Do: Block 0382560753 on your phone to prevent future calls
• Do: Be especially cautious if the caller mentions a security alert, unusual transaction, or urgent action required

How to Report 03 8256 0753

If you receive calls from 03 8256 0753 or 0382560753, report the number to Australian authorities:

• Scamwatch: Report the scam at scamwatch.gov.au with details of the call, what was claimed, and any information requested
• ACMA: Lodge a complaint about the phone number at acma.gov.au. ACMA monitors telecommunications misuse including impersonation scams
• Your bank or service provider: Contact Commonwealth Bank, Telstra, or your relevant provider directly to report the impersonation
• ReportCyber: If you provided information or transferred money, report to cyber.gov.au
• Reverseau: Contribute your experience on Reverseau to help other Australians identify this number

Frequently Asked Questions