03 8256 0739 - 0382560739: Bank Impersonation Reports

• Suspicious
• Scam

Community reports for 03 8256 0739 (0382560739) describe callers impersonating bank fraud teams, particularly Commonwealth Bank. Callers hang up when challenged.

Bank Impersonation Reports for 03 8256 0739

Four contributors have reported calls from 03 8256 0739 (also written as 0382560739) involving callers claiming to represent bank security or fraud divisions. Two reports specifically mention impersonation of Commonwealth Bank's fraud team. The pattern is consistent: callers claim to be from bank security, and when questioned or challenged, they disconnect immediately.

The number is registered as a local service on the Optus network in Victoria. Contributors who answered calls from 0382560739 report that callers provided minimal identifying information before hanging up, which is a common tactic used to avoid verification attempts.

What Callers from 03 8256 0739 Claim

One contributor reported a caller claiming to be from a bank's security division without specifying which institution. Another report describes a caller explicitly impersonating the Commonwealth Bank fraud team.

A key pattern in reports about 03 8256 0739 is that callers disconnect when recipients express scepticism or challenge the legitimacy of the call. One contributor noted they said "it was a scam" and the caller immediately hung up. This behaviour is typical of impersonation attempts, as scammers avoid prolonged conversations that might expose inconsistencies or allow verification.

The brevity of interactions with 0382560739 suggests callers are either testing numbers to identify active targets, or they abandon calls when they sense resistance.

Report Patterns and Frequency

All four reports of 03 8256 0739 occurred between mid-December 2025 and mid-January 2026. Two contributors answered the calls, while two reports indicate missed calls. The split between answered and unanswered calls suggests the number may be part of an automated dialling campaign.

Contributors received calls at different times, with one report submitted on 2 January and another on 16 December, indicating ongoing activity rather than a single incident. The uncertainty expressed by two contributors (who labelled calls as "scam artists" without providing full details) combined with the confirmed impersonation reports suggests 0382560739 may be cycling through different scripts or impersonation angles to test effectiveness.

What to Do If You Receive a Call from 03 8256 0739

If 03 8256 0739 calls you:

• Do not: Provide personal details, banking information, card numbers, or passwords. Do not confirm any account information the caller mentions.
• Do not: Follow instructions to transfer money, install apps, or visit websites the caller suggests.
• Do: Hang up immediately and call your bank directly using the number on the back of your card or their official website.
• Do: Block 0382560739 on your phone to prevent future calls.
• Do: Note the time and any details the caller mentioned before you disconnected.

Banks will never call you asking to verify passwords, card details, or PIN numbers. If a caller claims your account is compromised, end the call and contact your bank directly using a verified number.

What to Do If You Receive an SMS from 03 8256 0739

If you receive an SMS from 03 8256 0739:

• Do not: Click any links in the message.
• Do not: Reply to the message or confirm any information.
• Do: Delete the message immediately.
• Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA's SMS spam reporting service).
• Do: Block the number in your phone settings.

How to Report 03 8256 0739

If you've received calls or messages from 03 8256 0739, report the number to Australian authorities:

• Report to Scamwatch at scamwatch.gov.au - provide details of what the caller claimed and when you received the call.
• Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for phone-based fraud.
• If you suspect Commonwealth Bank impersonation, report directly to the bank through their official fraud line (number on your card or statement).
• Lodge a report on Reverseau to help other Australians identify 0382560739.

Community reports are vital to identifying patterns in phone-based fraud. Your report about 03 8256 0739 helps warn others and supports action against scam campaigns.

Frequently Asked Questions