- Scam
- Suspicious
Community reports for 03 8256 0735 (0382560735): Callers impersonate CommBank and Telstra, claiming account compromise and internet issues to pressure victims into revealing details.
Bank and Telstra Impersonation Reports for 03 8256 0735
Four contributors have flagged 03 8256 0735 (also written as 0382560735) for impersonation scams targeting Australian bank and internet customers. The pattern involves callers falsely claiming to represent CommBank and Telstra, using urgency and pressure to convince recipients that their accounts or connections have been compromised.
What distinguishes reports about 0382560735 is the caller's attempt to use personal information to establish credibility. One contributor received a call from a male voice claiming to be from "CommBank Verification Centre" who already knew the recipient's name, despite the recipient not being a CommBank customer. Another report describes a female caller insisting the recipient's "Telstra IP had been compromised," continuing to pressure the victim even after being told their internet service wasn't with Telstra.
What Callers from 03 8256 0735 Claim
Contributors report that callers using 03 8256 0735 make specific technical claims designed to alarm:
- Claiming the recipient's CommBank account has been compromised or requires urgent verification
- Stating that a Telstra IP address has been "compromised" or breached
- Insisting the victim's internet service needs immediate security checks
The caller in the Telstra-related report continued pushing the false claim even after the recipient explicitly stated they didn't use Telstra for internet service. This persistence despite being contradicted suggests the caller was following a script rather than genuinely investigating an account issue.
One contributor noted the CommBank caller had a call centre background with an Indian male voice, and the call came through at 4:30 pm on a weekday. The fact the caller knew the recipient's name added a layer of false legitimacy designed to bypass initial scepticism.
Call Patterns and Timing
The four reports about 03 8256 0735 span early January 2026. One call was received at 4:30 pm on a weekday, falling within typical business hours when people are more likely to be at home or available. Two contributors reported calls they didn't answer, with one noting that 0382560735 blocked the call automatically and left no voicemail. When the recipient attempted to call back, they were told the number doesn't accept incoming calls, a common evasion tactic used by scam operations.
The mix of answered and unanswered calls suggests the operation is running a high-volume campaign. The fact that callback attempts to 0382560735 fail (due to the number being configured to receive calls only) indicates a deliberate setup to prevent verification or tracing.
What to Do If You Receive a Call from 03 8256 0735
If 03 8256 0735 calls you:
- Do not: Provide personal information, account details, passwords, or verification codes
- Do not: Follow instructions to log into your bank or internet account while on the call
- Do not: Attempt to return the call to 0382560735
- Do: Hang up immediately if the caller claims your CommBank account or Telstra service is compromised
- Do: Contact CommBank or Telstra directly using the phone number on your statement or their official website to verify any account issues
- Do: Block the number 03 8256 0735 on your phone to prevent future calls
Bank and internet service providers will never call asking you to verify passwords or account details during a call. If you're ever unsure, end the call and ring the organisation directly using a known, trusted number.
How to Report 03 8256 0735
If you've received a call from 03 8256 0735 or 0382560735, report it to relevant authorities:
- Scamwatch: scamwatch.gov.au - Report the scam and get support resources
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unwanted calls and help combat telecommunications fraud
- CommBank: If the caller impersonated CommBank, report to your bank's fraud team immediately
- Telstra: If the caller impersonated Telstra, report to Telstra's fraud team
- Reverseau: Help other Australians by reporting your experience with 03 8256 0735 on this page
Community reports are crucial to identifying scam patterns and protecting others. Your contribution helps Reverseau maintain accurate intelligence about which numbers are actively being used for fraud.
Help others by sharing your experience with (03) 8256 0735!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scam.
Very insistent that I believe her that my Telstra IP had been compromised. Even after I told her my internet wasn’t with Telstra. I’m sure she’s a lovely lady when she’s not the voice of a scam operation.
Scam!! Got a call yesterday 4:30 pm-ish. Indian male voice from call centre introduced as CommBank Verification Centre. Knew my name. I don’t bank with CommBank!!
Phone blocked the call automatically, no message left, tried calling back and got told number doesn't accept incoming calls
Help others by sharing your experience with (03) 8256 0735!
WRITE A REVIEWFrequently Asked Questions
Why does the caller know my name if they're claiming to be from CommBank or Telstra?
Contributors reporting 03 8256 0735 have noted that callers know their names, which creates false legitimacy. In reality, scammers source personal information from data breaches, publicly available records, or simply by guessing common names. CommBank and Telstra staff verify your identity through account details, not by already knowing your name and calling you about a "breach."
What should I do if I've already provided information to a caller from 0382560735?
If you've shared account details, passwords, or verification codes with 0382560735, contact your bank or service provider immediately to change passwords and place fraud alerts on your account. Contact Scamwatch at scamwatch.gov.au for guidance and support services specific to impersonation scams.
Why can't I call back 03 8256 0735?
One contributor tried to call back 0382560735 and was told the number doesn't accept incoming calls. This is a deliberate setup by scammers to prevent victims from verifying whether the number is legitimate and to avoid detection. Legitimate businesses always accept incoming calls from customers.
How do real CommBank or Telstra verification calls actually work?
CommBank and Telstra verify accounts by asking you security questions (not telling you they already know your details) and will never ask for passwords or verification codes during an unsolicited call. They won't call claiming your account is compromised without you initiating contact first. If in doubt, hang up and call the official customer service number on your statement.
Is 03 8256 0735 definitely a scam or could it be legitimate?
Multiple contributors have reported 03 8256 0735 for impersonation and urgency tactics. Two reports explicitly describe false claims about CommBank and Telstra accounts being compromised. The pattern of claiming to represent major Australian organisations while pressure-selling security issues, combined with the block-outgoing-calls setup, indicates this is an active scam operation.
Should I report this to ACMA or just block the number?
Do both. Blocking 0382560735 on your phone stops future calls to you, but reporting to ACMA at acma.gov.au helps authorities track the scam operation and take action. You can also report to Scamwatch at scamwatch.gov.au. The more reports against 03 8256 0735, the faster regulators can respond.