03 8199 0213 - 0381990213: Survey and Impersonation Reports

5-min Read14 Reports

  • Uncertain
  • Unknown
  • Scam
  • Suspicious

14 community reports for 03 8199 0213 (0381990213) covering unwanted surveys, impersonation attempts, and personal information requests. Optus-allocated Victorian number.

Survey and Impersonation Reports for 03 8199 0213

03 8199 0213 (also written as 0381990213) has accumulated 14 community reports describing a pattern of unwanted survey calls, repeated contact attempts, and at least two instances of impersonation targeting personal information. The number is allocated to Optus Networks in Victoria and appears to originate from a local service.

Multiple contributors report calls claiming affiliation with legitimate organisations including research companies, government bodies, and local council. Several reports specifically mention callers who could not or would not provide verification details when questioned, raising credibility concerns. One contributor received a call from someone claiming to be from their local council requesting their address, while another encountered a caller with a strong foreign accent attempting to extract personal information.

What Callers from 03 8199 0213 Claim

Contributors report callers from 0381990213 representing themselves variously as survey researchers, government agencies, and local government representatives. One contributor answered a call about a health survey that "felt a bit off" without further specifics. Another received what was described as a survey purportedly on behalf of the Commonwealth Ombudsman, though the caller could not clarify what the survey concerned and became evasive when questioned about the organisation's involvement.

A research company calling about the Northeast Link Victorian infrastructure project was confirmed by one contributor who answered the call from 03 8199 0213. However, the same number has been reported for conducting surveys twice while "skirting the Do Not Call register," suggesting deliberate circumvention of opt-out mechanisms.

The most concerning reports involve direct personal information requests. One caller claiming to be from local council asked for the recipient's address. Another caller described as having a strong foreign accent was explicitly attempting to obtain personal information, classified as a scam attempt by the contributor.

Call Patterns and Frequency

03 8199 0213 exhibits aggressive calling behaviour with one contributor reporting 4 missed calls within a month with no voicemail left, and another noting the number "called twice in a row." A contributor reported receiving an evening call that their phone automatically flagged as spam. Late evening and off-hours contact is documented, including one voicemail left late evening that the contributor immediately deleted after blocking the number.

One report mentions receiving over 150 calls from different numbers including from New Zealand, suggesting 0381990213 may be part of a broader unwanted contact campaign. The frequency and persistence of contact attempts despite recipients not engaging suggests systematic calling rather than one-off contact.

What to Do If You Receive a Call from 03 8199 0213

If 03 8199 0213 calls you:

  • Do not: Share your address, date of birth, phone number, or any personal information. Do not confirm details the caller may already know. Do not agree to participate in unsolicited surveys.
  • Do: Let the call go to voicemail if you don't recognise the number. Block 0381990213 after the first suspicious call. Hang up immediately if the caller cannot verify their organisation or purpose. Verify any legitimate claim independently by calling the organisation directly using a number from their official website.
  • If claiming government affiliation: Hang up and call the relevant government agency directly. Legitimate government bodies do not conduct surveys via unsolicited calls.
  • If asking for personal information: This is a red flag. Hang up immediately and do not return the call.

Do Not Call Register and Opt-Out Options

Contributors report that 03 8199 0213 has called despite the Do Not Call Register, with one contributor explicitly noting the number was "skirting the Do Not Call register." If you have registered your number with the Do Not Call Register (donotcall.gov.au) and continue to receive calls from 0381990213, you can lodge a complaint with the ACMA for potential breach of the Telemarketing Code of Conduct.

If the number contacts you again after you request not to be called, document the date and time. Multiple violations from the same number strengthen a complaint.

How to Report 03 8199 0213

Report unwanted calls from 03 8199 0213 (0381990213) through these Australian resources:

  • ACMA (Australian Communications and Media Authority): Report telemarketing breaches, spam calls, and Do Not Call Register violations at acma.gov.au. This is the primary regulator for telephone conduct.
  • Scamwatch: Report scam attempts and personal information requests at scamwatch.gov.au. This resource tracks emerging scam patterns.
  • Do Not Call Register: Register your number and lodge complaints at donotcall.gov.au if you continue receiving unwanted marketing calls.
  • Local police: If the call involved impersonation of council, ombudsman, or other official bodies, you may report to your state police.
  • Reverseau: Share your experience with 03 8199 0213 to help other Australians identify this number. Community reports from contributors like you build the intelligence that protects others.

Help others by sharing your experience with (03) 8199 0213!

WRITE A REVIEW

Ratings Distribution

2.3 out of 5
5 Stars 0%
4 Stars 21%
3 Stars 36%
2 Stars 0%
1 Star 36%

What Our Users Reviewed

A
Anonymous

Evening ring that my phone flagged as spam automatically

A
Anonymous

Called from EY Sweeney conducting a survey about the Northeast link for Victorian infrastructure

A
Anonymous

Called my mobile, no voicemail left

A
Anonymous

Been ringing for surveys twice, skirting the Do Not Call register

A
Anonymous

Called 4 times, didn't pick up, no message left, just feels off

A
Anonymous

This number called twice in a row, I did not answer n my suspicions were right when I checked out the number n reviews, best advice is don’t give out your personal information.

A
Anonymous

Didn't know who it was, let it ring, no message left

A
Anonymous

Call about health survey but felt a bit off, doesn't sit right

A
Anonymous

Scammer with strong foreign accent trying to get personal info

A
Anonymous

They called me late evening and left a message which I did not listen to…blocked and deleted.

C
Collom

Very loaded with smoke up their own bums questionnaire from a research company “ezy” something I think?

Research survey on behalf of commonwealth ombudsman. Couldn’t say anything about what it was concerning or give any other info.

Could say emphatically that no member of the public ever speaks directly is to an ombudsman, with I found most odd, as in my experience this is not true. Anyway - they managed to confirm that when they say “the commonwealth ombudsman” they are referring to the office of and and all / any staff you speak to.

They were a bit rubbish. Couldn’t clarify genuine, logical and highly reasonable questions - and ended the call because I wasn’t giving the answers they wanted to hear.

Seemed to say more about not knowing anything about Serco than would be usual for anyone but a Serco connected representative who didn’t want to talk about Serco. That they are Serco, Serco run their contract? Serco use the data?…..

I smelled Serco all over this dirty number.

Just use as much of their time up as you can being friendly and useful.

Time is money - right?

PS commonwealth Ombudsman? You can not call on a public holiday to want me to do free work for you, while you can not tell me what the call is in reference to.

I have had many calls with the ombudsman in.

March. Utterly useless system designed to wear you out until you give up.

Circles in circles in circles….

Honestly.

Such a bunch of stnuc!

Anyway - don’t give personal info to anyone on the phone & you’ll be right.

A
Anonymous

caller claimed to be from Commonwealth Ombudsman but didn't answer questions properly about a survey, haven't verified with them

A
Anonymous

caller pretended to be from local council and asked for my address

A
Anonymous

Received over 150 calls from different numbers including from New Zealand, constant intrusion


Help others by sharing your experience with (03) 8199 0213!

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Frequently Asked Questions

What should I do if 03 8199 0213 calls claiming to be from the council?

Hang up immediately. One contributor received a call from 0381990213 where the caller claimed to be from local council and requested their address. Legitimate council enquiries do not happen via unsolicited calls asking for personal details. Independently verify any council issue by visiting your council's website and calling their official number, not any number provided by the caller.

Is 0381990213 a legitimate survey company?

One contributor confirmed 03 8199 0213 (0381990213) called about the Northeast Link Victorian infrastructure survey, but multiple other reports describe the same number conducting repeated survey calls while allegedly skirting the Do Not Call Register. If you do not recognise the company name or it claims affiliation with government agencies without providing independent verification, do not participate.

Why does 03 8199 0213 keep calling me even though I didn't answer?

The pattern of repeat calls from 0381990213 without voicemails suggests systematic dialling rather than genuine follow-up attempts. One contributor reported 4 calls within a month with no message left. This behaviour is common in unwanted survey operations and scam campaigns that cycle through contact lists repeatedly.

Can I stop calls from 03 8199 0213 if I'm on the Do Not Call Register?

You should be protected, but contributors report that 0381990213 has called despite being on the Do Not Call Register. Document each call with date and time, then lodge a complaint with ACMA at acma.gov.au citing Do Not Call Register violations. Multiple recorded violations strengthen enforcement action.

What does it mean that a caller from 03 8199 0213 had a 'strong foreign accent' and asked for personal info?

One contributor described a call from 0381990213 as a scam attempt by a caller with a strong foreign accent explicitly attempting to obtain personal information. A foreign accent alone is not suspicious, but combined with unsolicited personal information requests, this is a major red flag. Never provide personal details to unsolicited callers regardless of their accent or claimed affiliation.

Should I be worried if 03 8199 0213 claims to represent the Commonwealth Ombudsman?

Yes. Two contributors reported calls from 0381990213 claiming Commonwealth Ombudsman affiliation. Both found the callers evasive when asked legitimate clarification questions, and neither could independently verify the claim. The Ombudsman does not conduct surveys via unsolicited calls. Hang up and call the Ombudsman directly using the number on their official website to verify.