- Suspicious
- Scam
9 community reports for 03 8001 8990 (0380018990) describe health survey impersonation, silent calls, and phishing attempts requesting personal information.
Impersonation and Silent Call Reports for 03 8001 8990
Nine contributors have reported activity from 03 8001 8990 (also written as 0380018990), with a clear pattern of impersonation attempts and silent calls. Multiple reports indicate callers falsely claiming to represent health centres or legitimate organisations to extract personal information. Several contributors also received silent calls where the line went dead immediately after answering, characteristic of robocall testing or callback scams.
The number is allocated as a local service in Victoria through Symbio Networks. Contributors note the calls seem coordinated across a range of similar numbers in the 03 8001 8000 to 8999 range, suggesting automated dialling or multiple accounts used by the same operation.
What Callers from 03 8001 8990 Claim and How They Behave
Contributors receiving calls from 0380018990 report varied tactics depending on the call. Initial health survey impersonation attempts use a straightforward opener - callers claim to be from a health centre conducting a survey and immediately ask for the caller's first name. One contributor noted the caller had a foreign accent and tried to phish for personal information while claiming to represent a legitimate organisation.
When engagement occurs, callers from 03 8001 8990 request personal details before hanging up. One contributor reported a call centre environment with significant background noise, mentioning health-related topics before abruptly disconnecting. Another contributor identified a caller named "Bob" persistently calling to sell Norton antivirus subscriptions, a common tech support scam variant.
Silent calls from 03 8001 8990 follow a consistent pattern - contributors answer, hear a brief pause (sometimes described as international-sounding), then the line disconnects. These are typical of robocall systems testing active numbers or callback scam operations.
Call Patterns and Contributor Experiences
The nine reports span from February to November 2025, with clustering in early February suggesting a campaign period. All reports came through answered calls, indicating 0380018990 actively connects rather than purely robocalling. One contributor specifically flagged receiving constant calls from the broader 03 8001 8000-8999 range, describing it as harassment using multiple numbers - this pattern suggests the operation cycles through sequential number blocks.
Contributors describe immediate red flags: the foreign accent noted in phishing attempts, the abrupt hang-ups after requesting information, and the background call centre noise all indicate organised activity rather than random nuisance calls. One contributor who called back discovered it was a survey operation and immediately blocked the number.
What to Do If You Receive a Call from 03 8001 8990
If 03 8001 8990 calls you:
- Do not: Answer with your full name, provide personal details, or confirm any information the caller already has
- Do not: Agree to transfer money, provide bank details, or install software
- Do: Hang up immediately if the caller claims to be from a health centre or organisation you don't recognise
- Do: Block the number after the first call if it appears to be impersonation or silent calling
- Do: Verify any legitimate health or government contact independently by calling the organisation's official number from their website
- Do: Be aware that legitimate organisations never ask for personal information via unsolicited calls
If you receive repeated calls from 0380018990 or similar numbers in the 03 8001 8000-8999 range, document the dates and times before reporting.
Silent Calls and Robocall Risks from 03 8001 8990
Two contributors received calls from 03 8001 8990 that hung up immediately, a common tactic in callback scams or number validation campaigns. These silent calls serve two purposes: confirming your number is active (which increases callback attempts), or testing whether you'll call back (potentially landing you in a paid or scam call centre).
Do not return calls to 0380018990 or similar numbers if you receive a silent call. The brief pause some contributors noted before disconnection is typical of automated systems identifying live numbers for resale or repeated targeting.
How to Report 03 8001 8990
If you've received calls from 03 8001 8990, report the activity through these Australian resources:
- Scamwatch: scamwatch.gov.au - report impersonation attempts and phishing calls
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge complaints about spam, scam, and silent calls
- ReportCyber: cyber.gov.au - report phishing attempts and social engineering
- Reverseau: Contribute your own experience to help other Australians identify suspicious numbers
Include the date, time, what the caller claimed, and any information they requested when reporting.
Help others by sharing your experience with (03) 8001 8990!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call claiming to be from a health centre wanting to conduct a survey, asked for my first name, felt off and then they hung up
Called claiming to do health survey, didn't answer
Hung up as soon as I answered
Call from (03) 8001 8990 seemed international, brief pause then hung up without saying anything
Constant calls from similar numbers in range (03) 8001 8000 to 8999, seems like harassment using multiple numbers
This guy "Bob" keeps calling from a call centre trying to sell me a subscription to Norton antivirus software. Definitely a scammer.
Call center trying to sell something, lots of background noise, mentioned health then hung up
Foreign accent, tried to phish for personal info, claimed to be from a legitimate organization
Called back and found out they do surveys, blocked it
Help others by sharing your experience with (03) 8001 8990!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 03 8001 8990 hang up after asking for my name?
Reports indicate callers from 0380018990 use a two-stage approach: first, confirm you're a real person by asking for your name; second, hang up to avoid extended conversation that might raise suspicion. Contributors who didn't provide information reported the caller disconnected almost immediately. This pattern suggests the operation is testing responses or validating personal details already sourced from a data breach before moving to the phishing stage.
Is 03 8001 8990 a legitimate health centre survey?
No. While callers from 03 8001 8990 claim to conduct health surveys, multiple contributors report these are impersonation attempts. One contributor verified by calling back and found a survey operation, but the unsolicited nature, immediate hang-ups after requesting personal details, and the foreign accent noted in phishing attempts all indicate these are scam calls, not legitimate surveys. Legitimate health organisations don't ask for personal information via cold calls.
What does it mean when 0380018990 calls and then hangs up silently?
Silent calls from 03 8001 8990 are a robocall or callback scam tactic. The brief pause contributors noted indicates an automated system checking if your number is active. These calls aim to either confirm you'll answer (making you a high-value target for repeated calls) or prompt you to call back (where you may reach a scam centre or incur charges). Do not return calls to 0380018990.
Should I provide any information if 03 8001 8990 calls again?
No. Reports from 0380018990 show callers use any information provided to move into phishing or social engineering. One contributor reported a caller with a foreign accent who claimed to represent a legitimate organisation while attempting to extract personal details. Hang up immediately - legitimate organisations never request personal information via unsolicited calls, and callers from 03 8001 8990 won't identify themselves truthfully.
Why am I receiving calls from many numbers in the 03 8001 8000-8999 range?
One contributor reported constant harassment from the entire 0380018000-0380018999 number range, suggesting a coordinated campaign using sequential numbers. This is typical of large-scale robocall operations or scam centres cycling through number blocks to avoid individual number blocks. Blocking 03 8001 8990 alone won't stop calls from adjacent numbers, but reporting the pattern to ACMA and maintaining a Do Not Call Register registration helps authorities identify the operation.
How can I verify if a call claiming to be from a health organisation is legitimate?
If 03 8001 8990 or any unknown number claims to represent a health centre, hang up and call the organisation directly using the number on their official website or from your healthcare records. Never use a phone number provided by the caller. Contributors who received calls from 0380018990 claiming health survey purposes found no legitimate match when they independently verified. Legitimate health organisations have established contact procedures and don't cold-call asking for personal details.