03 7057 2602 - 0370572602: Suspicious Utility Account Calls

• Scam
• Uncertain
• Suspicious

Community reports for 03 7057 2602 (0370572602) describe calls about electricity and gas accounts with vague retailer details and personal information requests.

Suspicious Utility Account Reports for 03 7057 2602

Four contributors have flagged calls from 03 7057 2602 (also written as 0370572602), with one confirmed suspicious contact and three unexplained missed calls. The most recent confirmed report describes a caller identifying as an Indian lady who contacted using the recipient's first name, claiming to be about an electricity and gas account but notably failed to specify which retailer. The contributor reported the interaction felt off enough to hang up immediately.

The pattern of calls from 0370572602 combined with the vague utility account claim and use of personal information (the caller's first name) suggests this number warrants caution. Three additional contributors received calls from 03 7057 2602 with no voicemail left and were unable to reconnect when attempting callbacks.

What Callers from 03 7057 2602 Say

The confirmed call from 03 7057 2602 involved a caller claiming to contact about electricity and gas account matters. Rather than naming a specific retailer (Origin Energy, AGL, EnergyAustralia, etc.), the caller remained vague about which provider they represented. The caller also demonstrated knowledge of the recipient's first name, which is a recognised tactic for creating false familiarity and bypassing initial scepticism.

Contributors report the caller did not provide clear identification of which electricity or gas company they claimed to represent, which is unusual for legitimate utility account enquiries. Legitimate retailers typically identify themselves by name within the first few seconds of contact.

Report Patterns and Timing

The reports span six weeks from early February to mid-February 2026. Three of the four reports involve missed calls with no voicemail message left, which is consistent with either robocall systems or callers testing whether numbers are active. One contributor who attempted to return the call from 0370572602 reported being unable to get through, suggesting the number may not accept incoming calls or the call centre infrastructure is limited.

All four calls to 03 7057 2602 originated from a Victoria-based local service provider, which aligns with the utility account claim given that Victoria has multiple electricity and gas retailers operating in that state.

What to Do If You Receive a Call from 03 7057 2602

If 03 7057 2602 calls you:

• Do not: Share your account details, password, date of birth, or payment information over the phone
• Do not: Confirm personal information the caller claims to already know
• Do not: Act on any requests for immediate payment or account verification
• Do: Ask the caller to provide the exact name of the electricity or gas retailer they represent
• Do: Request a callback number and independently verify it by contacting your retailer directly using the number on your bill
• Do: Hang up and call your electricity or gas provider using the contact details on your latest account statement
• Do: Block the number if it calls again

How to Report 03 7057 2602

If you receive a suspicious call from 03 7057 2602 claiming to be about your electricity or gas account, report it to the following Australian resources:

• Scamwatch: scamwatch.gov.au - Report suspected scam calls and receive advice
• ACMA (Australian Communications and Media Authority): acma.gov.au - Report nuisance or unsolicited calls
• Your electricity or gas retailer: Contact them directly using the number on your bill to report the fraudulent contact attempt
• Reverseau: Help other Australians by contributing your experience with 0370572602 to our community database

Frequently Asked Questions