- Scam
Community report: 03 7056 7672 (0370567672) - caller impersonating Westpac about fraudulent transactions, requesting personal information via follow-up SMS.
Westpac Impersonation Reports for 03 7056 7672
A contributor has reported receiving a call from 03 7056 7672 (also written as 0370567672) from someone claiming to be "Mr W Simmons" from Westpac. The caller's stated purpose was to alert the recipient about fraudulent transaction activity on their account. The report indicates the caller behaviour raised immediate suspicion, described as "shifty" by the recipient.
What raised red flags for the contributor was that the initial call was followed by a suspicious security text message. This two-step approach combining voice and SMS is a common tactic used in impersonation scams targeting banking customers, as it creates a false sense of legitimacy and urgency around account security.
What the Caller from 03 7056 7672 Claimed
The caller from 0370567672 identified himself as "Mr W Simmons" and claimed to represent Westpac's fraud department. He referenced fraudulent transaction activity as the reason for contacting the recipient, a common pretext used to bypass natural scepticism. The follow-up text message sent after the call attempted to reinforce the fraudulent account narrative and prompted the recipient to take action.
The inclusion of a personal name ("Mr W Simmons") in the initial contact is a social engineering tactic designed to personalise the interaction and increase credibility. Combined with the follow-up SMS, this two-channel approach mimics legitimate bank processes while actually fishing for personal information.
What to Do If You Receive a Call from 03 7056 7672
If 03 7056 7672 calls you claiming to be from your bank:
- Do not: Provide personal details, account numbers, card information, or passwords over the phone
- Do not: Follow links in text messages or click on attachments sent after the call
- Do not: Return the call to a number provided by the caller
- Do: Hang up immediately and contact your bank directly using the number on your card or bank statement
- Do: Block the number 03 7056 7672 in your phone settings
- Do: Verify any fraud claims by logging into your online banking independently
Legitimate banks never initiate contact to request passwords, PINs, or full card details by phone or unsolicited SMS.
What to Do If You Receive an SMS from 03 7056 7672
If you receive a text message from 0370567672 or after a call from 03 7056 7672:
- Do not: Click any links in the message
- Do not: Download any attachments
- Do not: Reply to the message
- Do: Screenshot the message for evidence
- Do: Report it as spam or scam by forwarding to 0429 999 888
- Do: Delete the message after reporting
How to Report 03 7056 7672
If you've been contacted by this number, report it to Australian authorities:
- Scamwatch (scamwatch.gov.au) - provides scam reports to ACMA and law enforcement
- ACMA (acma.gov.au) - Australia's communications regulator handles unwanted calls and SMS
- Westpac directly - contact the number on your card to report the impersonation attempt
- Reverseau - contribute your own experience with 03 7056 7672 to help other Australians identify this number
Each report helps build a clearer picture of scam activity and supports investigation efforts.
Help others by sharing your experience with (03) 7056 7672!
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What Our Users Reviewed
Mr W Simmons claiming to be from Westpac about fraudulent transaction, sent shifty security text too
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WRITE A REVIEWFrequently Asked Questions
What should I do if someone from 03 7056 7672 calls claiming there's fraud on my Westpac account?
Hang up immediately. Do not answer any questions or provide any information. Contact Westpac directly using the number on your card to verify the claim. Legitimate banks never initiate contact asking you to confirm sensitive details over the phone. The contributor who reported 0370567672 described the caller's approach as suspicious, which is a key warning sign.
Why did I receive an SMS after the call from 03 7056 7672?
Scammers often use multiple contact channels to increase credibility. The report about 0370567672 specifically mentions a follow-up text sent after the initial voice call. This technique mimics how real banks sometimes contact customers, but legitimate banks never ask for passwords or full card details via SMS. If you received both a call and text from 03 7056 7672, report both to Scamwatch.
Is 03 7056 7672 actually Westpac?
No. The contributor's report clearly indicates this is an impersonation scam. The caller claimed to be "Mr W Simmons from Westpac," but Westpac does not contact customers from 0370567672 about fraudulent transactions. If you're unsure about a call regarding your account, hang up and dial Westpac using the official number on your card-never use a number the caller provides.
What happens if I click a link in an SMS from 03 7056 7672?
You risk exposing your device to malware or being taken to a fake login page designed to steal your banking credentials. The report about 0370567672 mentions a suspicious text followed the initial call. Do not click links in unsolicited texts, especially those claiming urgent account action is needed. Instead, forward the SMS to 0429 999 888 and delete it.
Why does the caller know my name and details?
Scammers often purchase or obtain personal information from data breaches or sold databases. The fact that 03 7056 7672 used a personal name ("Mr W Simmons") and knew enough about you to reference your bank account makes it more convincing, but this doesn't make it legitimate. Always verify independently by contacting your bank directly.
How do I report 03 7056 7672 to authorities?
Report the call from 0370567672 to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. Include details like the date, time, and what the caller claimed. If you received an SMS, forward it to 0429 999 888. Also notify your bank directly so they can flag the impersonation attempt on their end. Contributing your report to Reverseau helps warn other Australians about this number.