03 7040 9389 - 0370409389: Personal Information Scam Reports

• Suspicious
• Scam

Community reports for 03 7040 9389 (0370409389): Callers attempting to extract personal details with suspicious and nonsensical voicemails.

Personal Information Scam Reports for 03 7040 9389

Two contributors have reported suspicious activity from 03 7040 9389 (also written as 0370409389), a Melbourne-based local service number provisioned by Optus Networks. One report describes a direct scam attempt where the caller actively fished for personal details, while another contributor noted evasive behaviour with repeated calls leaving garbled voicemails.

The pattern suggests deliberate obfuscation - one contributor characterised the voicemail content as nonsensical, consistent with tactics used to evade call filtering systems or avoid recognition by return callers. The combination of personal information requests with suspicious messaging indicates 0370409389 may be operating a phishing operation rather than legitimate customer service.

What Callers from 03 7040 9389 Are Doing

The contributor who answered a call from 03 7040 9389 reported the caller directly attempting to extract personal details. This is a hallmark of identity theft and financial fraud schemes where callers pose as trusted organisations to harvest information like banking credentials, dates of birth, or account numbers.

The second report about 0370409389 documents voicemail messages described as nonsensical or incoherent. This approach is often deliberate - callers leave garbled recordings to avoid transcript evidence and to discourage callbacks from suspicious recipients. The contributor noted they have been actively avoiding this number, suggesting repeated calling behaviour.

Call Patterns and Timing

Both reports for 03 7040 9389 were logged on the same date in October 2025, with one incoming call answered and one leaving a voicemail. The Melbourne origin combined with the Optus local service allocation suggests the number may be spoofed or compromised rather than legitimately provisioned. The use of a local service number (rather than 1300, 1800, or mobile) is a common tactic to appear trustworthy and increase answer rates.

What to Do If You Receive a Call from 03 7040 9389

If 03 7040 9389 calls you:

• Do not: Answer if you don't recognise the number, provide any personal information, banking details, or passwords
• Do not: Return the call or engage with voicemail content
• Do: Let calls go to voicemail and listen without responding
• Do: Block 0370409389 immediately if it calls repeatedly
• Do: Verify any claims by contacting the organisation directly using a phone number from their official website (not one provided by the caller)

What to Do If You Receive an SMS from 03 7040 9389

If 0370409389 sends you an SMS:

• Do not: Click any links or download attachments
• Do not: Reply to the message
• Do: Forward the SMS to 0429 999 888 (ACMA spam reporting number)
• Do: Delete the message immediately after forwarding

How to Report 03 7040 9389

If you receive scam calls or messages from 03 7040 9389 (0370409389), report the activity to Australian authorities:

• Report to Scamwatch at scamwatch.gov.au with details of what was requested
• Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for suspected phone scams
• Report SMS scams by forwarding to 0429 999 888
• If financial information was compromised, contact your bank or financial institution immediately
• Consider reporting to ReportCyber at cyber.gov.au if the scam involves online elements
• Add your experience to Reverseau to help other Australians identify this number

Frequently Asked Questions