03 6347 9987: Scam Call Impersonating Commonwealth Bank

• Scam

Received a call from 03 6347 9987? This number has been reported as a scam, impersonating Commonwealth Bank's fraud department. Here's how to handle calls from it.

Understanding the Risks of 03 6347 9987

If you've received a call from 03 6347 9987 / 0363479987, it's crucial to be cautious. This number has been flagged as a scam, with users reporting that it impersonates the Commonwealth Bank. These malicious calls typically adopt an alarming tone to provoke panic and extract personal information.

What Users Are Saying

Reports indicate that the call begins with a pre-recorded message claiming to be from 'Olivia' of the Commonwealth Bank, urging listeners to act quickly on a supposed fraudulent transaction linked to their debit card. One user described how they were directed to a live person after pressing '1', but upon speaking, the call abruptly ended. Another report highlighted that the scam was carried out in both English and Chinese, further demonstrating the tactics scammers use to target a wider audience.

Why You Should Be Concerned

This type of scam, commonly known as 'spoofing', exploits the trust people place in reputable institutions like banks. Scammers use technology to disguise their phone number, making it appear as if they are calling from a legitimate source. The objective is to extract sensitive information such as account numbers or personal details.

How to Handle Calls from 03 6347 9987

• Do Not Engage: If you receive a call from this number or a similar one, it’s best to hang up immediately without providing any personal information.
• Contact Your Bank Directly: If you are concerned about a transaction mentioned during the call, personally contact the Commonwealth Bank through their official number or website. Do not use contacts provided by the caller.
• Report the Scam: You can report such scam calls to your local consumer protection agency or the Australian Competition and Consumer Commission (ACCC). Reporting helps raise awareness and prevent further victimisation.
• Use Reverseau: You can use Reverseau for a reverse phone lookup in Australia to verify any unknown number. It’s a helpful tool in identifying unwanted calls.

Stay Safe and Informed

As scams become increasingly sophisticated, it’s essential to stay vigilant and informed. Awareness is your first line of defence against fraud. Keep your phone calls secure, and beware of unsolicited communications, particularly those asking for sensitive information.