- Scam
- Spam
Community reports for 03 5177 2821 (0351772821): Automated scam calls in English and Chinese targeting international students with pressing contact demands.
Robocall Scam Reports for 03 5177 2821
Two contributors have reported automated scam calls from 03 5177 2821 (also written as 0351772821), a Telstra local service number in Victoria. The scam uses bilingual robocall tactics designed to target international students, employing recorded messages in both English and Chinese to create urgency and false legitimacy.
The most recent report describes a recorded message from 0351772821 instructing callers to "contact us as soon as possible" with menu options to select English or Chinese service. After the initial English prompt, the remainder of the message switches to Mandarin, making it difficult for non-Chinese speakers to understand the scam's full request. This deliberate language-switching tactic suggests the scammers behind 03 5177 2821 are specifically targeting international students who may be more vulnerable to official-sounding automated messages.
Robocall Patterns from 03 5177 2821
Contributors report that calls from 03 5177 2821 are persistent and unwanted. One report simply notes "robocalls that won't stop," indicating repeated calls rather than a single attempt. The use of recorded messages rather than live callers suggests this is an automated dialling system, making it cheaper for scammers to bombard multiple numbers continuously.
The timing of reports (a recent call on 5 March and an earlier report on 2 March) indicates 0351772821 remains actively in operation. The local Victorian number combined with Telstra allocation may give the calls added credibility, as recipients might initially assume they're contacting a legitimate local service.
What to Do If You Receive a Call from 03 5177 2821
If 03 5177 2821 calls you:
- Do not: Follow the recorded menu prompts, press any numbers, or return the call
- Do not: Provide any personal information, student ID numbers, passport details, or financial information if you do stay on the line
- Do: Hang up immediately when you hear the recorded message
- Do: Block the number in your phone settings to stop repeated calls from 0351772821
- Do: Let the call go to voicemail - legitimate organisations will leave a detailed voicemail, not a vague "contact us" message
- Do: If you're an international student concerned about visa or immigration matters, contact your education provider's international office directly using a phone number from their official website, not a number from an unsolicited call
How to Report 03 5177 2821
Report this robocall scam to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - report the scam and describe the bilingual robocall tactic
- ACMA (Australian Communications and Media Authority): acma.gov.au - report the persistent robocall as a breach of telemarketing compliance
- ReportCyber: cyber.gov.au - if the scam involved any attempt to harvest personal or financial data
- Your phone provider: Contact Telstra directly to report the scam originating from their network allocated number 03 5177 2821
- Reverseau: Contribute your experience with 0351772821 to help other Australians identify and avoid this scam
If you're an international student, also report the incident to your education provider's compliance or security team, as they may track scams specifically targeting their student population.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Said the following in both English and Chinese: "Please contact us as soon as possible. For English service, please press 1. For Chinese service, please press 2." The remainder after that was in chinese which I could not understand. This is a scam targetted at international students.
robocalls that won't stop
Help others by sharing your experience with (03) 5177 2821!
WRITE A REVIEWFrequently Asked Questions
Why is 03 5177 2821 calling me in both English and Chinese?
Community reports indicate 0351772821 is a scam specifically targeting international students. The bilingual robocall tactic makes the scam appear legitimate to both English and Chinese speakers, and the language-switching pressures recipients to act quickly without fully understanding the request. Legitimate organisations do not use this tactic.
What happens if I press 1 or 2 on the call from 03 5177 2821?
According to reports, pressing 1 or 2 on calls from 0351772821 routes you to the English or Chinese portion of the recorded message, which then pressures you to contact the scammers. Contributors report these robocalls are designed to harvest personal information or direct you to a fake website. Do not press any numbers - hang up instead.
Is 03 5177 2821 a real Telstra number I should be worried about?
While 0351772821 is allocated to Telstra as a local Victoria service number, scammers can spoof caller ID to display any number, including legitimate-looking local numbers. The content of the call from 03 5177 2821 (a vague robocall in multiple languages demanding urgent contact) is a clear scam indicator, not a legitimate Telstra service.
Should I call back 03 5177 2821 to find out what they want?
No. Contributors report that 0351772821 uses recorded messages, not live callers, and calling back will either connect you to scammers, a fake service, or incur unexpected charges. The scam relies on victims calling back. If you have genuine concerns about a visa, immigration, or student matter, contact your education provider or relevant government agency directly using numbers from their official websites, never from an incoming call.
Can I block 03 5177 2821 on my phone?
Yes. You can block 0351772821 in your phone's call settings to prevent future calls from this number. However, because scammers often spoof different numbers, you may still receive similar robocalls from other numbers. If you continue receiving robocalls, report them to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) to help authorities track the pattern.
Why are robocalls from 03 5177 2821 targeting international students?
Community reports suggest that 0351772821 targets international students because they may be unfamiliar with Australian government processes, more likely to respond urgently to authority-sounding messages, and more vulnerable to scams involving visa, student visa, or immigration concerns. If you're an international student and receive this call, verify any urgent claims by contacting your education provider's international office or Services Australia (servicesaustralia.gov.au) directly.