03 4245 0302 - Scam Caller Pretending to be from the NBN

• Suspicious
• Uncertain
• Spam
• Scam

The phone number 03 4245 0302 has been reported as a scam. This article shares details about the nature of the calls and offers guidance on how to manage incoming calls from this number.

Understanding the Calls from 03 4245 0302

The phone number 03 4245 0302 / 0342450302 is highly suspected to be a scam. Reports from various users indicate the number is linked to an individual impersonating representatives of the National Broadband Network (NBN). Notably, a user reported a call where the caller, going by the name "Selena Wilson," tried to convince them their internet connection was plagued with issues and suggested they perform a series of dubious tech diagnostics. It is essential to recognise such tactics as they are classic indicators of a phishing scam.

Details of the Scam

• The caller claims to be from the National Broadband Network.
• They ask you to perform a speed test and check your computer for error messages.
• An elaborate setup leads to their instruction for entering a code into a website, which is a phishing attempt.
• Legitimate NBN calls are never made directly; your internet service provider manages these communications.

Attributes of the Caller

User reviews reflect the following behaviour from this number:

• Calls made at unusual hours (before 8am) with no voicemail left.
• Responses in a noisy call centre environment, consistent with many scam operations that utilise predictive diallers.
• Attempts to bait users with distracting digital evidence (error messages on computers), which can easily mislead the untrained user.
• Automated replies upon return calls, indicating that the number may not be in use or active for legitimate purposes.

How to Handle Calls from 03 4245 0302

If you receive a call from this number, it is advised to hang up immediately. You should not provide any personal information or follow instructions given during the call. Be aware that legitimate companies, especially those handling your internet services, will not request sensitive details in this manner. For additional security, consider using our Reverseau service to verify unfamiliar phone numbers.

Additionally, always remain cautious of unsolicited calls from numbers you do not recognise. Engaging with them may lead them to target you further. If necessary, report persisted calls to the Australian Communications and Media Authority (ACMA) to help curb these unsolicited communications.

Using Reverse Phone Lookup Australia tools can provide necessary insight into unsettling calls, ensuring you stay informed and secure in your communications. The community aspect of platforms like Who Called Me Australia allows people to share their experiences, contributing to collective safety.