02 9985 1364 - Scam Alert: NBN Disconnection Call

• Scam

The phone number 02 9985 1364 is reported as a scam, related to fake NBN disconnection threats. Learn how to handle calls from this number and protect yourself from scammers.

Overview of 02 9985 1364

The phone number 02 9985 1364 / 0299851364 has garnered attention for its association with a deceptive scam operation. Reported frequently by users, this number is linked to claims regarding the disconnection of one's National Broadband Network (NBN) service.

Understanding the Scam

Many users have described similar experiences involving this number. The callers often utilise pre-recorded messages which alarm recipients by stating their NBN services will be terminated unless immediate action is taken. The typical narrative involves instructing the victim to press 1 to connect with an operator, further escalating the scam attempt. Notably, the impersonated operators identified during these calls have been named 'John' and 'Richard' — names that feel suspiciously generic and possibly false.

Classification: Scam

Based on user reports and the nature of the calls, 02 9985 1364 / 0299851364 is unequivocally classified as a scam. Specifically, it is associated with a type of scam targeting NBN users, swindling them into divulging personal information or paying for non-existent services. This tactic manipulates the fear of service interruption which makes the scam particularly effective.

How to Handle Calls from 02 9985 1364

If you receive a call from this number, here are key steps to take:

• Do not engage: Avoid pressing any numbers or providing personal information. Genuine services will not ask for information in this manner.
• Hang up: If in doubt, it’s always safest to hang up and avoid potential manipulation.
• Report the call: You can take the additional step of reporting the number to appropriate authorities such as the Australian Competition and Consumer Commission (ACCC) for further action.
• Use Reverseau: If you are uncertain about unknown callers, consider using Reverseau’s Reverse Phone Lookup Australia service to gather more information about who is calling you.

In this modern age of communication, staying informed on potential scams is imperative. By recognising numbers like 02 9985 1364 / 0299851364 as scams, you can better protect yourself and your information. Remember, always approach suspicious calls with caution and consult resources such as Reverseau for clarity.