- Scam
Community report for 02 9802 5427 (0298025427): Caller impersonated Westpac and inquired about property valuation. Stay alert to bank impersonation tactics.
Westpac Impersonation Report for 02 9802 5427
One contributor has reported receiving a call from 02 9802 5427 (also written as 0298025427) in which the caller impersonated a representative from Westpac. The caller inquired about the contributor's property valuation, a common pretext used by scammers to extract personal financial information or establish rapport before requesting money or sensitive data.
This NSW-based number allocated to Optus Networks Pty Limited presents a credible-looking caller ID, which is how impersonators exploit trust. The contributor answered the call, indicating the scammer successfully connected, which is typical of numbers already in circulation within scam networks.
What the Caller from 02 9802 5427 Said
The caller claiming to represent Westpac asked about property valuation. This line of questioning serves multiple purposes in scam scenarios: establishing whether the target owns real estate (a sign of financial capacity), building a false sense of legitimacy through a seemingly innocent inquiry, or laying groundwork for refinancing or investment scams that follow.
Bank impersonation calls targeting property details often escalate to requests for loan applications, investment opportunities, or urgent account verification where the victim is pressured to provide passwords or authentication codes.
What to Do If You Receive a Call from 02 9802 5427
If 0298025427 calls you:
- Do not: Answer questions about your property, assets, or financial situation; confirm personal details; agree to any requests for information or money
- Do: Hang up immediately; verify the caller by contacting Westpac directly using the phone number on your bank card or official statement; block the number to prevent future calls
- If pressured: End the call without explanation-legitimate banks never pressure customers during initial contact
Westpac will never call you unsolicited asking for property valuations. Any such inquiry is a red flag for impersonation.
How to Report 02 9802 5427
If you receive a call from 02 9802 5427 or 0298025427 impersonating your bank, report it through these Australian channels:
- Scamwatch: scamwatch.gov.au - report the scam with details of what was said
- ACMA (Australian Communications and Media Authority): acma.gov.au - report the phone number for misuse
- Your bank directly: Contact Westpac's fraud team via the number on your card to alert them of the impersonation
- ReportCyber: cyber.gov.au - for online-related fraud attempts
- Reverseau: Contribute your own experience with 02 9802 5427 to help other Australians identify this number
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What Our Users Reviewed
Pretended to be from Westpac, asked about valuing my property
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer pretend to be Westpac and ask about my property?
Scammers impersonating banks like Westpac use property inquiries to identify wealthy targets and build false credibility. Once they establish that you own property, they often pivot to refinancing scams, investment schemes, or requests for urgent account verification. The contributor who received the call from 02 9802 5427 was being profiled before a likely follow-up request for money or sensitive information.
Is 02 9802 5427 really Westpac?
No. The number 0298025427 is registered to Optus Networks in NSW, not Westpac. Scammers spoof or use compromised numbers to appear legitimate. Westpac will never initiate unsolicited calls asking about property valuations. Always hang up and call Westpac directly using the number on your bank card to verify.
What should I do if I already answered questions about my property for 02 9802 5427?
Contact Westpac immediately using the official number on your bank card or statement to report the call. Monitor your accounts for suspicious activity over the next few weeks. If the scammer had your details, they may attempt follow-up contact or fraudulent applications. Consider placing a fraud alert with your bank and monitoring your credit report.
Can I block 0298025427 permanently?
Yes. Block 02 9802 5427 in your phone's contact settings. However, scammers often use different numbers, so blocking this single number is only one layer of protection. Report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to help prevent others from being targeted by 0298025427.
What if they call back from a different number?
If you receive follow-up calls from other numbers using the same Westpac impersonation script, continue hanging up and blocking. Report each number to Scamwatch and ACMA. If calls persist, contact Westpac's fraud team directly-they can flag your account for heightened monitoring and advise on additional protective measures.
How do I verify a genuine Westpac call?
Hang up any unsolicited call claiming to be from Westpac. Find the official number on your bank card, statement, or the Westpac website (westpac.com.au) and call them back. Legitimate banks never ask for passwords, PINs, or one-time codes during unsolicited calls. If someone called from 02 9802 5427 claiming to be Westpac, that call was not genuine.