- Scam
02 9788 7240 (0297887240): Automated scam call about private health insurance targeting people without policies. NSW-based Optus number.
Robocall Scam Reports for 02 9788 7240
One contributor has reported receiving an automated scam call from 02 9788 7240 (also written as 0297887240) regarding a private health insurance policy. The caller flagged this as a fraud call, noting they do not hold private health insurance, yet received a voicemail message about policy details.
This NSW-based number allocated to Optus Networks Pty Limited used robocall technology to deliver the message, a common tactic for scammers attempting to reach large numbers of people quickly. The automated nature of the call, combined with content irrelevant to the recipient, suggests a broad-targeting scam campaign.
What the Automated Message Claims
The automated voicemail from 0297887240 mentions a private health insurance policy. For someone without existing private health coverage, such a call is an immediate red flag. Scammers using this approach often attempt to:
- Create confusion about existing or non-existent policies
- Trick recipients into confirming personal details
- Harvest information through callback attempts
- Lead people to fraudulent insurance websites
The contributor's instinct to treat this as fraud was correct - unsolicited automated calls about insurance policies you don't have are a known scam vector.
Report Details and Call Pattern
The report about 02 9788 7240 came in via voicemail, meaning the call went unanswered initially. This is typical of robocall campaigns, which often dial hundreds of numbers expecting a percentage to answer. The single report received suggests this number may be part of a larger automated calling operation targeting health insurance prospects.
What to Do If You Receive a Call from 02 9788 7240
If 02 9788 7240 calls you:
- Do not: Answer unknown numbers, return the call, or provide any personal information
- Do: Let it go to voicemail, never call the number back, and block it immediately
- Do not: Click links or visit websites mentioned in voicemail messages
- Do: Hang up immediately if you answer and hear an automated voice
- Do: Block the number on your phone to prevent future calls
Robocalls using automated messages are rarely legitimate. Genuine insurance providers contact customers through known account channels and don't use unsolicited automated voicemail tactics.
How to Report 02 9788 7240
If you receive a scam call from 02 9788 7240 (0297887240), report it to:
- ACMA (Australian Communications and Media Authority): Report the robocall at acma.gov.au - this helps track and investigate unlawful automated calling
- Scamwatch: Lodge a report at scamwatch.gov.au with details of the call and the insurance claim made
- Reverseau: Add your own report here to help other Australians identify this number and warn the community
- Your phone provider: Contact Optus or your own provider to request the number be blocked
Community reports like yours help identify patterns in scam campaigns. If you've received a call from 02 9788 7240, consider reporting it to protect others from the same automated fraud attempt.
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What Our Users Reviewed
Automated message about a private health policy. I don't have private health insurance, so it's a fraud call
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WRITE A REVIEWFrequently Asked Questions
Is 02 9788 7240 a real company number?
No. While 0297887240 is allocated to Optus Networks Pty Limited, scammers regularly spoof or hijack legitimate provider networks to send robocalls. The fact that it's an automated message about a policy you don't have confirms it's fraudulent. Never trust unsolicited automated calls about insurance or services you haven't requested.
What should I do if I already answered the 02 9788 7240 call?
If you answered and heard the automated message from 02 9788 7240, hang up immediately without providing any information. Do not press any keys if prompted, as this confirms your number is active. Block 0297887240 right away and monitor your email and phone for follow-up contact attempts.
Can I get in trouble for calling back 02 9788 7240?
Calling back 0297887240 could connect you to scammers or premium-rate services designed to generate charges. Never return calls from unknown robocall numbers. If you're concerned about a legitimate matter, contact the organization directly using a phone number from their official website.
Why did they call about private health insurance I don't have?
Scammers using robocalls from 02 9788 7240 often target large contact lists without knowing individual circumstances. They rely on some people being confused enough to answer questions or provide details. The irrelevance of the message (insurance you don't hold) is a key indicator this is a scam.
Is this related to a real health insurance company?
Legitimate health insurers (like Bupa, Medibank, HCF, etc.) do not contact customers via unsolicited robocalls. They use direct mail, SMS from registered numbers, or email from your account. Any unsolicited automated call from 02 9788 7240 about health insurance is a scam regardless of the company name mentioned.
How many people have reported 02 9788 7240?
One contributor has reported this robocall to Reverseau. This doesn't mean it's a rare occurrence - robocall campaigns often target thousands but generate few reports because many people simply hang up or block immediately. If you've received a call from 0297887240, adding your report helps build a clearer picture of the campaign.