- Spam
- Unknown
- Scam
- Uncertain
- Suspicious
02 9659 2622 (0296592622): 8 reports of persistent calls requesting IT department details, fake job offers, and silent calls from Sydney-based number.
Personal Information Request Scam Reports for 02 9659 2622
Eight contributors have reported suspicious and scam activity from 02 9659 2622 (also written as 0296592622), a Telstra-provided Sydney number. The pattern centres on callers aggressively seeking internal company information, particularly IT department names and employee details. Two separate reports specifically flag extremely persistent requests for IT department names, with callers refusing to accept email as an alternative contact method and declining to identify themselves.
Beyond the information-gathering attempts, contributors report 0296592622 has been used for fake job recruitment pitches targeting IT roles, with one caller described as relentless in their sales approach. The behaviour suggests coordinated targeting of businesses rather than random harassment.
What Callers from 02 9659 2622 Demand
The most consistent pattern across reports involves callers from 02 9659 2622 requesting specific employee information. One contributor noted the caller asked for their IT department name repeatedly, refused to identify themselves until the recipient gave their own name, and remained rude throughout. Another described an extremely persistent caller demanding IT department details and rejecting the suggestion to submit inquiries via email instead.
A separate report mentions a caller claiming to represent Zen Desk who contacted the same contributor, adding a layer of potential impersonation to the campaign. One caller attempted to ask about non-existent IT team members and shift the conversation toward sales pitches. The consistent refusal to self-identify and aggressive persistence when rebuffed suggests deliberate social engineering tactics.
One voicemail from 0296592622 contained only 2 minutes 30 seconds of sniffing and breathing sounds, typical of nuisance call campaigns designed to identify active phone lines. Additional reports describe silent calls with audible call-centre chatter in the background, consistent with robocalling or bulk dialling operations.
Report Patterns and Timing
Reports span from August 2025 through March 2026, indicating sustained activity over several months rather than isolated incidents. The distribution shows peaks in February and March 2026 with multiple reports within weeks of each other, suggesting escalated or renewed campaigning. Call times range across business hours (6am to 11am recordings), suggesting systematic daytime targeting of workplaces.
The mix of call types is notable: some contributors answered and engaged with the caller, whilst others received silent calls with background chatter or bizarre voicemails. One contributor reported multiple calls from the same call centre, eventually blocking the number after repeated attempts. The combination of legitimate-sounding pretexts (Zen Desk reference, IT recruitment) mixed with obviously fraudulent elements (fake jobs, non-existent employees) suggests a diversified scam operation testing different approaches.
What to Do If You Receive a Call from 02 9659 2622
If 02 9659 2622 or 0296592622 calls your business or personal line:
- Do not: Provide employee names, department structures, or internal contact details. Do not return calls or engage with requests for information verification.
- Do: Hang up immediately if the caller refuses to identify themselves or their organisation. Let calls go to voicemail and block the number after the first unsolicited contact.
- Do: If claiming to represent a known company (like Zen Desk), hang up and call the company's official published number to verify. Never use contact details provided by the caller.
- Do: If they mention specific employee names, report it to your IT security team as potential reconnaissance for a targeted breach.
- Do: For businesses, brief staff not to confirm employee existence, department names, or transfer requests from unknown callers.
How to Report 02 9659 2622
Report calls from 02 9659 2622 (0296592622) through these official Australian channels:
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au. Include the date, time, and nature of the call. ACMA investigates persistent unwanted calls and can take action against service providers.
- Scamwatch: Report the scam attempt at scamwatch.gov.au, particularly if personal information was requested or money was demanded. Scamwatch publishes alerts about active scams.
- Do Not Call Register: If this is telemarketing, register at donotcall.gov.au. Telstra (the provider) can be held accountable for failing to honour the register.
- ReportCyber: If the call involved attempted social engineering or data theft, report it at cyber.gov.au for inclusion in national cybercrime intelligence.
- Local Police: If money was transferred or significant personal information compromised, file a report with local NSW police and provide them with the Scamwatch reference.
- Reverseau: Contribute your own experience on this page to help other Australians recognise and avoid 02 9659 2622. Community reports build the intelligence that protects everyone.
Help others by sharing your experience with (02) 9659 2622!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left a 30 second silent voicemail
Rang the company's IT line, got stuck listening to hold music for about 20 seconds before giving up
Looking for someone, wouldn't introduce themselves or say what it's about, rude about not saying his name until I gave mine
Extremely persistent asking for my IT department name, wouldn't accept that I should email them instead of giving employee details
Extremely persistent asking for my IT department name, won't identify themselves, won't accept email instead
trying to sell fake IT jobs, relentless
2 minute 30 second voicemail with just sniffing and breathing sounds
Keeps ringing from call centre, silent calls with chatter in background, got them blocked
Asked for non-existent IT team members, tried to chat about sales, sounded suspicious
Someone claiming to be from Zen Desk, feels a bit fishy
Help others by sharing your experience with (02) 9659 2622!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 02 9659 2622 keep asking for IT department names?
Reports indicate two likely scenarios. First, the caller may be conducting social engineering reconnaissance to identify legitimate internal contacts for follow-up targeted attacks (phishing, credential harvesting, business email compromise). Second, they're testing whether you'll reveal company information to an unknown caller. Either way, refuse to confirm employee names, titles, or department structures to callers from 02 9659 2622. Hang up and verify the caller's legitimacy independently by calling your service provider or the claimed company directly.
Is 0296592622 a real business number or spoofed?
0296592622 is allocated to Telstra as a local Sydney service number, but that doesn't mean the calls are legitimately from Telstra or the claimed organisation. Scammers and social engineers frequently spoof real-looking Australian numbers or use legitimate service numbers for fraud. One contributor noted a caller claiming to represent Zen Desk from 02 9659 2622, which warrants independent verification. If you need to contact Zen Desk or Telstra, use the official contact details from their website, never numbers provided by an incoming caller.
What should I do if I already gave information to a caller from 02 9659 2622?
If you disclosed employee names, department details, or company structure to a caller from 0296592622, alert your IT security and management immediately. Such information can be used to craft convincing phishing emails or impersonation attacks targeting your organisation. Monitor your email and company systems for suspicious activity. If you disclosed personal banking details, passwords, or tax file numbers, contact your bank and report the incident to ReportCyber (cyber.gov.au) and Scamwatch (scamwatch.gov.au). Change passwords and enable two-factor authentication on critical accounts.
Why did I get a voicemail of just breathing and sniffing from 02 9659 2622?
One contributor reported a 2 minute 30 second voicemail containing only breathing and sniffing sounds from 0296592622. This is a common tactic used by robocall operations and scam campaigns to identify active phone numbers. When you listen to a voicemail, the system recognises your phone as active and monitored, making it a target for more calls. If you receive such voicemails from 02 9659 2622, do not engage. Block the number immediately and do not call it back.
I received a silent call with background chatter from 02 9659 2622. What does that mean?
Multiple contributors reported silent calls from 0296592622 with audible call-centre chatter in the background. This is typical of robocall or bulk-dialling operations where an automated system dials hundreds of numbers in sequence, then connects live staff only when someone answers. The silence occurs because the call centre doesn't have staff available for every connection. These calls are often used to confirm active phone numbers for follow-up scam campaigns. Block 02 9659 2622 and report it to ACMA (acma.gov.au).
A caller from 02 9659 2622 claimed they were recruiting for IT jobs. Is this legitimate?
No. One contributor reported a caller from 0296592622 trying to sell fake IT jobs in a relentless manner. Legitimate recruiters identify themselves, provide verifiable company details, and respect rejection. If you're job-hunting, approach companies directly through their official websites rather than accepting cold calls. Never provide your tax file number, bank details, or sensitive personal information to recruiters who cold-call. If you're suspicious, hang up and call the claimed company's main number (from their official website) to verify the recruitment is genuine.