02 9487 1235: Scam Alert - Telstra Impersonation

• Suspicious
• Scam

The number 02 9487 1235 has been reported as a scam call claiming to be from Telstra. Learn how to handle such calls effectively and protect yourself from scams.

Understanding the Scam Behind 02 9487 1235

The phone number 02 9487 1235 / 0294871235 has been identified as part of a scam operation involving impersonation of Telstra, a well-known Australian telecommunications company. Reports from users highlight a common tactic used by the callers, who claim that there are files on the recipient's computer that could be harmful. This alarming message prompts confusion and concern, therefore, it's essential to understand this scam to avoid falling victim to it.

What Type of Scam Is It?

This particular scam can be classified as a tech support scam. The callers often present themselves as representatives from a reputable company like Telstra and use scare tactics to convince individuals that their devices are at risk. By instilling fear, they aim to persuade victims to grant remote access to their computers or to provide personal information, including credit card numbers. Such actions can lead to financial losses and identity theft.

How to Handle Calls from this Number

• Do Not Engage: If you receive a call from 02 9487 1235 / 0294871235, it is recommended that you hang up immediately. Engaging the caller can lead to further probing for personal information.
• Verify Independently: If you're unsure, contact Telstra directly using the official customer service number. Do not use any numbers provided by the caller, as these may lead back to the scam.
• Report the Call: Report the number to authorities such as the Australian Competition and Consumer Commission (ACCC) to help prevent others from falling victim to similar scams.
• Use Reverse Phone Lookup: Consider using services like Reverseau to perform a reverse phone lookup in Australia. This can help identify unknown callers and gather information on reported numbers.

Conclusion

Always remain vigilant when receiving unsolicited calls, especially those that involve claims about your personal technology. Remember, legitimate companies like Telstra will never ask for personal details or remote access to your device in this manner. Stay informed and protect yourself from scams like the one associated with 02 9487 1235 / 0294871235.