- Scam
- Suspicious
- Legit
- Spam
- Uncertain
Wondering about the phone number 02 9461 9000? This number is reportedly linked to Telstra but may be associated with both legitimate queries and suspicious activities. Read our guide on how to handle calls from this number.
Understanding 02 9461 9000: What You Need to Know
The phone number 02 9461 9000 / 0294619000 has been the subject of numerous user reports, wearing two distinct hats that range from legitimate calls linked to Telstra services to instances of potential scams. If you've been receiving calls from this number, you're not alone. Let's delve deeper into the nature of these calls and how to best approach them.
Legitimate Calls from Telstra
What stands out in user experiences is the confirmation that this number can be associated with legitimate service follow-ups from Telstra, Australia's leading telecommunications provider. Several reports confirm it as a Telstra number that technicians use to reach customers for technical follow-ups regarding issues such as National Broadband Network (NBN) problems or related services. For instance:
- On 17/01/2022, a user noted that they were contacted by Telstra regarding technical issues.
- Another user from 29/05/2024 confirmed it was indeed Telstra calling to ensure their recently resolved internet issues were functionally sound.
Suspicious Activity and Scams
Unfortunately, mixed reports have led to confusion and suspicion about this number. Scams associated with it primarily involve scammers pretending to be Telstra representatives. Here are notable instances:
- A user reported on 01/02/2022 that calls were made but would hang up, raising red flags.
- On 18/01/2023, a user noted receiving suspicious text messages linked to a call reference number that did not correlate with their communications with Telstra.
- Another user mentioned experiencing persistent calls claiming to address issues that had already been resolved, which left them wary.
What to Do If You Receive a Call from 02 9461 9000
Given this number is affiliated with both legitimate and suspicious activities, it's crucial to handle calls with caution:
- If you recognise the number as one related to your Telstra account, it may be safe to answer.
- Upon answering, if the call seems suspicious or the representative pushes for personal information, hang up and verify through official Telstra channels.
- You may want to keep track of calls received from this number and report any suspicious behaviour to relevant authorities.
- Finally, using services such as Reverseau can help you verify who called you, assisting in determining whether to engage or block the number.
In conclusion, while 02 9461 9000 / 0294619000 can be an authentic point of contact from Telstra, remain alert for red flags typical of scams. Always trust your instincts and use tools like Reverse Phone Lookup Australia to keep informed about unexpected callers.
Help others by sharing your experience with (02) 9461 9000!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
The caller had a heavy subcontinental accent and pressured me to resolve an issue immediately, insisting that I should not contact him back. If this call is from Telstra, the representative was really pushy and didn't listen to my responses.
This number called me twice on September 2, 2024, but they didn't leave any voicemail. I'm uncertain about who the caller could be. I'm also curious why Telstra didn't provide a message since it seems somewhat suspicious to me.
This call was definitely from Telstra! They were following up on my complaints regarding internet issues. It seems my internet is now working, and they were checking if everything was okay. I advise answering this phone number.
Had a call from 0294619000regarding mt internet which was addressed recently and case closed but this person keeps calling? Hard to understand.
Had a call from 0294619000regarding mt internet which was addressed recently and case closed but this person keeps calling? Hard to understand.
A woman called me from (02) 9461 9000 and asked to speak with someone else. I informed her that she had dialed the wrong number, but she insisted on continuing the conversation, which raised my suspicions. I ultimately decided to hang up because I suspected it could be a scam.
After rejecting a call from this unknown number, I heard a Telstra message on my phone. Shortly after, I received several calls from my own phone number. I have a Telstra home phone and an Amaysim mobile. When I contacted Telstra, they found no records of anyone trying to call me.
This caller is not a scam; they contacted me regarding a MessageBank issue.
I answered a call from someone who claimed to be reporting a fault with NBN because I had previously reported slow internet service. The caller had an Indian accent and seemed to be irritable. I’m really tired of these calls – it's like they think that because we’re in Australia, we're obligated to help them in some way!
This number has been sending me text messages all week, urging me to call back regarding reference number 52102080 for a supposed fault complaint to Telstra. Interestingly, I was already on a call with a Telstra technician concerning the same fault when I received their latest message. The reference number they provided was incorrect, leading me to believe it's a scam. I've decided to block this number.
This is a legitimate Telstra number, used by Telstra technicians to reply to app enquiries and solving customer problems..
The caller left a voicemail, but I couldn't make out any of the words being spoken. The message was completely unintelligible.
A representative from the Telstra technical team called me and verified their identity using a reference number that they had previously provided when I contacted Telstra's general service number.
This number is confirmed to be a legitimate Telstra contact, ensuring its authenticity.
I received a call from a scammer who claimed that the account holder had provided them with my phone number because of an "internet issue." This seems suspicious and could be an attempt to mislead or scam me.
Someone called me, but I couldn’t understand her due to poor call quality, so I asked her to call me back. However, I never received a follow-up call.
I have received two voicemails from this number, but the accents of the callers were so thick and they mumbled so much that I couldn't understand their messages at all.
I've received multiple phone calls from this number, and they often leave long voicemails filled with noises resembling a butt dial, including rustling sounds and knocks.
I have received repeated calls from this number, but every time I answer, they hang up immediately.
I received a call stating that I had poor signal on my mobile, but I’ve never made any complaints about this. I also called 132200, and found their response to be suspicious as well.
A call claiming to be from Telstra, stating they were following up on technical issues we have been experiencing with our NBN service. A legitimate call, but I'm still cautious.
I was contacted by someone claiming to be a Telstra technician on Christmas Day. It seemed suspicious and I doubt they were in Australia, so I suspect it was a scam call.