- Scam
02 9459 3369 (0294593369): Caller impersonates Telstra claiming suspicious IP notifications. Hangs up when questioned. Scam report from NSW.
Telstra Impersonation Scam Reports for 02 9459 3369
A contributor has reported receiving a call from 02 9459 3369 (also written as 0294593369) from someone claiming to represent Telstra. The caller, who introduced herself as Amanda, alleged that Telstra had detected multiple suspicious notifications from the recipient's IP address over several days. When the recipient questioned this claim by stating they had no home internet service, the caller immediately terminated the call. This pattern is characteristic of a phishing scam designed to establish false urgency and manipulate victims into providing personal information or clicking malicious links.
The call came from a local NSW number allocated to Telstra Limited, which scammers commonly exploit to appear legitimate. The caller's immediate disconnection when challenged suggests a scripted operation that abandons targets who don't respond as expected.
What the Caller from 02 9459 3369 Claimed
The caller who rang from 0294593369 specifically claimed to be calling from Telstra and referenced network security concerns. She stated that notifications had been received from the recipient's IP address, implying unauthorised or suspicious activity. This is a common tactic to trigger alarm and push victims toward taking hasty action before verifying the claim independently.
The use of a generic accent and the name Amanda, combined with the scripted nature of the interaction, aligns with international call centre operations often used for phishing scams. The immediate hang-up upon encountering resistance indicates the caller was working through a list of numbers and moved on when the target became uncooperative.
Why This Scam Targets You
Scammers calling from 02 9459 3369 rely on impersonating legitimate telcos because most Australians maintain a relationship with their internet provider and are conditioned to take network security seriously. By claiming to represent Telstra, callers exploit the expectation that legitimate notifications might come from your service provider. The reference to IP address activity is deliberately vague and technical-sounding, designed to confuse rather than inform.
The fact that 0294593369 appears as a local NSW number strengthens the illusion of legitimacy. Scammers use VoIP spoofing to mask their true location and make the call appear to originate from within Australia.
What to Do If You Receive a Call from 02 9459 3369
If 02 9459 3369 calls you:
- Do not: Answer questions about your IP address, internet provider, or personal details; click any links sent via call or follow-up messages; provide access to your device or accounts
- Do: Hang up immediately and call your internet provider directly using the number on your bill; verify any security alerts through your provider's official website or app; report the number to Australian authorities
- Verify independently: Telstra will never call asking you to confirm personal information or device access due to IP notifications. Contact Telstra directly on 133 200 (their official customer service line) if you're concerned about your account
What to Do If You Receive an SMS from 02 9459 3369
If you receive a text message from 0294593369 or a linked URL in follow-up communication:
- Do not: Click any links in the message; reply to the number; download any files or apps referenced
- Do: Delete the message immediately; forward it to 0429 999 888 (ACMA spam reporting); block the number in your phone settings
- Check the link: Phishing links often mimic legitimate Telstra login pages but contain slight URL variations. Never enter credentials on a page you've reached via an unsolicited call or SMS
How to Report 02 9459 3369
Report this scam to Australian authorities to help protect other residents:
- Scamwatch: Report the call and the impersonation attempt at scamwatch.gov.au - provides advice specific to telecom scams
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the misleading conduct at acma.gov.au - ACMA investigates illegal phone spoofing and impersonation
- Telstra directly: Contact Telstra on 133 200 to report the number 02 9459 3369 is being used to impersonate their service. They track spoofed numbers and may block them network-wide
- Reverseau community: Submit your experience with 0294593369 to help other Australians identify this scam early
Help others by sharing your experience with (02) 9459 3369!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Woman who gave name as Amanda with an accent called. Said she was from Telstra & that they had received a number of notifications from my IP address over the last few days.
I said that's funny as I don't have internet at home.
She immediately hung up.
Help others by sharing your experience with (02) 9459 3369!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 9459 3369 hang up so quickly?
The caller abandoned the call when you challenged their claim about IP notifications because you didn't respond as expected. Scammers working from 0294593369 use scripts designed for people who panic or comply immediately. Once a target becomes suspicious or asks verification questions, the caller has already failed to manipulate them, so they move to the next number on their list.
Could 02 9459 3369 really be Telstra calling about my IP address?
No. Telstra does not initiate calls warning about suspicious IP activity, especially not to make urgent demands or requests for personal information. If Telstra detects genuine security concerns with your account, they'll notify you through your registered email or your account dashboard, never via an unexpected call. If you're unsure, always hang up and call Telstra directly on 133 200 using the number from your bill or their official website.
What should I do if I already gave information to 02 9459 3369?
If you've already shared personal details, password hints, or account numbers with 0294593369, contact Telstra immediately on 133 200 and ask them to review your account for unauthorised activity. Change your Telstra password right away using your official account page (not any link the caller provided). Monitor your account for unusual charges or access. Consider reporting the call to Scamwatch at scamwatch.gov.au.
How do scammers spoof a number like 02 9459 3369?
Scammers use VoIP services to mask their true location and make calls appear to originate from Australian numbers. When you see 02 9459 3369 on your caller ID, the scammer is likely calling from overseas but the spoofed number makes it appear local. This is why it's critical to verify any caller through official channels rather than trusting the number that appears on your screen.
Is it safe to call 02 9459 3369 back?
No. Do not call back 0294593369. Returning the call serves no purpose and may confirm to scammers that your number is active, leading to more calls. If you need to contact Telstra, always use the official customer service number 133 200 from your bill or their website, never a number from an unexpected call.
What makes this call from 02 9459 3369 different from legitimate Telstra contact?
Legitimate Telstra calls will never claim to be responding to IP address notifications you didn't report, will never ask you to verify credentials or device access over the phone, and will never pressure you into immediate action. Real Telstra representatives offer ways for you to independently verify the call. If you're unsure whether a call is genuine, hang up and contact Telstra on 133 200 to ask if they've been trying to reach you.