- Suspicious
02 9459 3368 (0294593368): Community report of caller claiming to be from Telstra, requesting IP address. Possible impersonation attempt.
Telstra Impersonation Report for 02 9459 3368
One contributor has reported a suspicious call from 02 9459 3368 (also written as 0294593368) in which the caller claimed to represent Telstra. The contributor noted uncertainty about the caller's legitimacy and flagged a request for their IP address as a red flag.
The report suggests the caller was attempting to collect sensitive technical information that a genuine Telstra support representative would not typically request in this manner. Requests for IP addresses, especially unsolicited, are a common impersonation tactic used to gain unauthorised access to devices or networks.
What the Caller from 02 9459 3368 Requested
According to the contributor, the person claiming to be from Telstra asked for their IP address. This type of request is unusual for legitimate customer service interactions. Telstra technicians typically identify customers through existing account details and service history, not by requesting IP addresses during cold calls.
The fact that the contributor felt uncomfortable enough to report the call to Reverseau suggests the interaction lacked the hallmarks of a standard support call. The pressure to provide this technical information, combined with the impersonation of a trusted provider, indicates a deliberate attempt to manipulate the contributor into revealing sensitive data.
Report Details for 0294593368
The call to 02 9459 3368 was answered by the contributor, meaning they engaged directly with the caller. The contributor's hesitation about whether the caller was genuinely from Telstra is significant - legitimate support calls from your actual service provider typically include verifiable account information or callback verification options.
The report was submitted on 22 January 2026, adding to the growing record of impersonation attempts targeting Australian telecommunications customers. The number 0294593368 is allocated as a local service in New South Wales via Telstra Limited, which makes the impersonation claim more credible - the scammer may have used a spoofed number to appear locally based.
What to Do If You Receive a Call from 02 9459 3368
If 02 9459 3368 calls you claiming to be from Telstra or any other service provider:
- Do not: Provide IP addresses, passwords, remote access codes, or any technical details the caller requests
- Do not: Allow the caller to remotely access your device or network
- Do: Hang up and independently contact Telstra via their official phone number on your bill or their website
- Do: Ask for the caller's name and reference number, then verify through official channels before continuing
- Do: Block the number 02 9459 3368 if the call feels suspicious or the caller becomes evasive
Genuine Telstra support staff will never pressure you for sensitive information during unsolicited calls and will always provide a way for you to verify their identity.
How to Report 02 9459 3368
If you receive a similar call from 02 9459 3368 or suspect you have been targeted by this number:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of what was requested
- Contact Telstra directly through their official customer service line to confirm whether the call originated from them
- Report to Reverseau with details of your experience to help build a community record of this number
- If you provided any sensitive information, contact your bank and Telstra immediately to flag potential fraud risk
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What Our Users Reviewed
Claimed to be from Telstra but not sure if real, asked for my IP address which felt weird
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer pretend to be from Telstra?
Telstra is one of Australia's largest telecommunications providers, making it a trusted name that customers are likely to engage with. A caller claiming to represent 02 9459 3368 or Telstra can exploit this trust to collect sensitive information like IP addresses, which can be used to access personal devices, networks, or online accounts. The impersonation tactic used in this report leverages customer familiarity with Telstra's support processes.
Is it safe to give my IP address to someone claiming to be from my internet provider?
No. Legitimate support staff from providers like Telstra already have access to your account information and do not need to request your IP address during cold calls. If someone calling from or claiming to represent your provider asks for technical details like IP addresses, this is a major red flag. Genuine Telstra support will verify your identity through existing account details before requesting any technical information.
What should I do if I already gave my IP address to a caller from 02 9459 3368?
Contact Telstra directly on their official number (found on your bill or their website, not through any number provided by the caller) to report the interaction. While an IP address alone is limited in scope, it's best to flag the incident. If you also provided other information like account numbers or passwords, change your passwords immediately and contact your bank. Report the call from 02 9459 3368 to ACMA and Scamwatch.
How can I verify if a call claiming to be from Telstra is genuine?
If someone calls claiming to represent Telstra, hang up and call Telstra back using the phone number on your official bill or from the Telstra website directly - do not use any number the caller provides. Legitimate Telstra staff will not pressure you for information during unsolicited calls and will always provide a callback reference you can independently verify. Never allow remote access to your device based solely on a cold call from 02 9459 3368 or similar numbers.
What is an IP address and why would a scammer want it?
An IP address identifies your device on the internet. Scammers can use it to attempt unauthorised access to your network, launch attacks on your device, or use your connection for fraudulent activity. The contributor who reported the call to 02 9459 3368 was right to question why someone claiming to be from Telstra would request this information. In legitimate support scenarios, your ISP already has your IP address on file.
Should I block 02 9459 3368?
Yes. Given the report of impersonation and request for sensitive information, blocking 0294593368 is recommended. This prevents the number from reaching you in future. If you receive multiple calls from 02 9459 3368, report it to ACMA and Scamwatch as well as blocking it on your device. You can also register with the Do Not Call Register at donotcall.gov.au to reduce unsolicited calls from telemarketers, though scammers often ignore this registry.