- Scam
- Spam
- Legit
- Uncertain
- Suspicious
Received a call from 02 9458 0000? Users report mixed experiences, with some deeming it a legitimate Telstra number while others flag it as suspicious. Read how to handle calls from this number safely.
Understanding Calls from 02 9458 0000
The phone number 02 9458 0000 / 0294580000 has drawn considerable attention among Australian users. Ending up on your caller ID, this number prompts a wave of confusion. With some reports marking it as a legitimate Telstra contact and others painting it as a possible scam, it’s crucial to dissect these opinions.
Legitimacy in Question
While several users confirm that 02 9458 0000 / 0294580000 is indeed a legitimate number belonging to Telstra, the mixed reviews present a complex picture. People have received calls regarding service complaints or broadband issues, which appear genuine. However, conflicting accounts emerge, highlighting a pattern of potential scam attempts masquerading as legitimate calls.
User Experiences
- On several occasions, users noted that they received calls related to ongoing issues with their Telstra accounts, confirming that 02 9458 0000 / 0294580000 was contacting them to provide assistance.
- However, there were alarming reports where users felt pressured to divulge sensitive bank details during conversations, raising red flags about the authenticity of the call.
- A persistent issue noted was the high frequency of calls (up to five times a day), which may contribute to feelings of harassment, leading some to question the motives behind the fixture of the call.
- Additionally, one user reported receiving a poorly crafted text regarding a prior concern, suggesting that scammers could have intercepted legitimate communication, complicating the situation further.
How to Handle Potential Calls
Given the mixed reports exploring the nature of 02 9458 0000 / 0294580000, here are steps you can take should you receive a call:
- Do Not Share Personal Information: Avoid revealing sensitive banking or personal details over the phone, especially if the caller asks for information that doesn’t seem necessary.
- Verify Identity: If contacted by this number, it might be beneficial to hang up and call Telstra’s official customer service line directly to verify the nature of the call.
- Trust Your Gut: If the call feels off—whether because of excessive calls or poor communication—err on the side of caution and consider reporting the number.
Final Thoughts
In closing, the presence of 02 9458 0000 / 0294580000 on your caller ID should not be dismissed outright. While it may belong to Telstra, exercise caution and awareness to ensure you don’t fall victim to potential scams. Using tools like Reverseau can assist in determining the source and legitimacy of unrecognised numbers.
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What Our Users Reviewed
Scam call pretending to be Telstra. My phone flagged it as suspicious so I didn't answer. They left a poorly written text regarding a purchase I wanted to make with Telstra Plus points 5 days ago where I discussed the details via chat. The issue was resolved via chat and confirmed via emails over the last few days. There's no way it would take 5 days for Telstra to phone me regarding this issue and leave a message saying "please answer the call". It seems scammers have infiltrated the Telstra chat function and are able to access private information which they then use to attempt to scam people.
This number belongs to Telstra, and I've been receiving persistent calls from them every single day for several months. Sometimes they call up to five times a day, which feels like deliberate harassment and has significantly affected my well-being. It seems to be a method of criminal harassment.
It’s a Telstra number, called about complaint. Not a scam.
I had a message on email that Telstra would get back to me regarding a complaint. I never made any complaint. Got a call from this number missed the call but left message. Call back tape said they will call back later.
This number always calls at the most inconvenient times, like when I'm busy with my children and preparing dinner. It's incredibly frustrating, as they seem to have no consideration for people's time!
I received a call from Telstra regarding a complaint I had previously submitted. This was a genuine call and not a scam.
This phone number is NOT associated with SPAM, and it is misleading to assign it a 65% SPAM score. The call came from Telstra to address a consumer issue I had reported regarding a delayed Telstra Plus Rewards purchase. After I logged the issue, they contacted me on this number to provide assistance. They are not trying to sell anything; they are offering legitimate customer support.
I received a call from Telstra regarding a complaint I made. However, I agree with previous reports, as I've continued to receive numerous spam calls since initially contacting them, and the representative who answered had an Indian accent.
This call was legitimate. It was a follow-up from Telstra regarding an issue that has since been resolved.
I am currently involved in a dispute with Telstra regarding unsolicited calls and have also lodged a complaint with the telecommunications ombudsman. Telstra agreed to communicate only through email, yet they continue to call me daily to discuss this unresolved issue instead of respecting our agreement. It's incredibly frustrating and has led me to believe they are the worst company to deal with.
The call might have been legitimate as I currently have a complaint pending with Telstra. The callers requested that I enter my bank account card and PIN for verification. Although they seemed knowledgeable about my issue and had some of my personal information, I refused to provide my banking details, which was inappropriate.
This is a legitimate call from Telstra regarding a delivery issue. They did not request any personal information but provided me with specific details about the delivery issue to help resolve it.
I can confirm that this call was legitimate. It was a follow-up regarding a support ticket I had created with MyTelstra. This is definitely not a scam call.
The caller left a brief message stating that they had tried to reach me. I responded with a text message indicating that I am available for a conversation. I believe this is a legitimate phone number that deserves a proper response.
I received a legitimate call regarding a refund issue that they were properly addressing. The representative was professional and helpful in resolving my concerns.
Based on your previous comments, this number seemed legitimate to me because I am currently experiencing faults with my NBN service. However, I'm still cautious about answering.
This number appears to be a scam, as they did not leave a message when they called me.