- Suspicious
02 9421 3793 (0294213793): Contributor reports voicemail from caller impersonating bank, requesting Target Saver Account feedback with suspicious urgency.
Bank Impersonation Reports for 02 9421 3793
One contributor has reported receiving a voicemail from 02 9421 3793 (also written as 0294213793) claiming to represent a bank and requesting feedback about a Target Saver Account. The caller's approach raised immediate red flags for the recipient, who noted that legitimate banks do not actively chase customers asking for account feedback in this manner. The single report describes classic impersonation tactics combined with artificial urgency to prompt a callback.
The call came through as a local NSW service via Telstra. The voicemail message itself is the primary evidence, with the contributor documenting the suspicious nature of unsolicited bank contact requesting account details or verification.
What the Caller from 02 9421 3793 Said
According to the report, the caller left a voicemail claiming to represent a bank and specifically mentioned a "Target Saver Account." The message requested feedback about the account, which the contributor immediately recognised as unusual behaviour for a legitimate financial institution. The phrasing of the voicemail suggested the caller already had some knowledge of the recipient's banking relationship, a common tactic used in impersonation scams to build false credibility.
The contributor noted that legitimate banks operate differently - they do not proactively chase customers via unsolicited calls asking for account feedback. This inconsistency with normal banking practice was the key indicator that prompted the report about 0294213793.
Report Details and Timing
The report came in on 14 January 2026 and described a morning call. The voicemail was left when the recipient did not answer, which is typical of impersonation scams that rely on callbacks to establish contact. The caller did not leave a clear company name or callback number according to the contributor's account, adding to the suspicious nature of the contact from 02 9421 3793.
What to Do If You Receive a Call from 02 9421 3793
If 02 9421 3793 calls you:
- Do not: Return the call, provide account numbers, confirm personal details, or engage with requests for banking information
- Do: Hang up immediately, contact your bank directly using the number on your bank card or statement, and block the number if it calls again
- Remember: Legitimate banks will never cold-call asking for account feedback or requesting you to verify details over the phone
If you have a Target Saver Account or other banking product and receive a similar call from 0294213793, independently verify the contact by calling your bank's official customer service line rather than any number provided by the caller.
What to Do If You Receive an SMS from 02 9421 3793
If you receive an SMS message from 02 9421 3793 or 0294213793:
- Do not: Click any links, reply to the message, or provide any personal information
- Do: Delete the message immediately, block the number, and report it as spam
- Forward spam SMS: You can report SMS scams by forwarding them to 0429 999 888 (ACMA's SMS reporting service)
How to Report 02 9421 3793
If you receive suspicious calls or messages from 02 9421 3793 (0294213793), report them through these Australian government channels:
- Scamwatch: scamwatch.gov.au - report the scam with details of what was said and when
- ACMA: acma.gov.au - lodge a formal complaint about the phone number and its behaviour
- Your bank: Contact your financial institution directly to report the impersonation attempt and review your account security
- Reverseau: Contribute your own report about 02 9421 3793 to help other Australians identify this number
Help others by sharing your experience with (02) 9421 3793!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called this morning, left a message asking for feedback about my Target Saver Account. real banks don't chase you like that, sounds dodgy
Help others by sharing your experience with (02) 9421 3793!
WRITE A REVIEWFrequently Asked Questions
Should I call back a number if a bank leaves a voicemail asking for feedback on my account?
No. Legitimate banks do not contact customers via unsolicited voicemail asking for account feedback or requesting you to call back. If 02 9421 3793 or any unknown number leaves such a message, do not return the call. Instead, contact your bank directly using the number on your bank card or official website to verify whether the message was genuine.
What is a Target Saver Account and why would someone impersonate a bank claiming to represent it?
A Target Saver Account is a savings product offered by some Australian banks. Scammers reference real banking products and existing customer accounts (like yours) to build credibility. If you receive a call from 0294213793 mentioning a specific account you hold, the caller may have obtained your information through a data breach. Hang up and contact your bank directly using the number on your statement.
How do scammers using 02 9421 3793 know details about my bank accounts?
The contributor reported that the caller referenced their Target Saver Account specifically, suggesting the scammer had access to personal banking information. This could come from data breaches, phishing, or purchasing stolen data. If you receive a call from 0294213793 mentioning your specific accounts, treat it as high-risk and contact your bank immediately to review your security.
What should I do if I already called back the number 02 9421 3793?
If you have already called back 0294213793 and provided any personal information such as account details, passwords, or verification codes, contact your bank immediately. Ask them to review your accounts for suspicious activity and consider changing your passwords. Monitor your bank statements closely for unauthorised transactions.
Is 02 9421 3793 connected to a real bank?
According to the report, 02 9421 3793 (0294213793) is a Telstra local service number in NSW. The caller impersonated a bank but is not legitimately connected to any financial institution. Real banks use their official customer service lines, which you can find on your bank card or statement - never rely on callback numbers provided by unsolicited callers.
Where can I report the scam call from 02 9421 3793?
Report 0294213793 to Scamwatch at scamwatch.gov.au with details of the voicemail message and when it was received. You can also lodge a formal complaint with ACMA at acma.gov.au. Additionally, contact your bank directly to report the impersonation attempt and help them protect other customers from the same scam.