- Scam
- Suspicious
- Spam
- Legit
- Uncertain
- Unknown
16 community reports for 02 9374 4000 (0293744000) reveal Google impersonation scams involving fake account breach alerts, unauthorised charges, and requests for passwords and backup codes.
Google Impersonation Scam Reports for 02 9374 4000
Community reports for 02 9374 4000 (also written as 0293744000) paint a concerning pattern of systematic Google impersonation fraud spanning several years. Nine contributors have identified this Telstra-allocated NSW number as engaged in scam activity, with additional reports flagging suspicious billing and unauthorised account access attempts. The primary tactic involves callers claiming to represent Google Australia, alleging that the recipient's account has been compromised or accessed from overseas, then using urgency and fear to manipulate victims into revealing sensitive information.
Beyond the impersonation calls, multiple contributors report unauthorised charges appearing on their credit cards and Google Play accounts referenced to 02 9374 4000. These charges range from small recurring amounts (as low as $43.99 for alleged Google Storage) to larger transactions totalling $200+. One contributor noted a $204.99 charge listed as Google Shopping with this number attached, and when they called back, the line kept dropping - a common evasion tactic used by scammers.
What Callers from 02 9374 4000 Claim
Contributors who answered calls from 02 9374 4000 report consistent messaging across multiple incidents. One caller claimed the recipient's Google account had been accessed from overseas (specifically Germany in one case), creating false urgency. Another report describes a caller explicitly stating they represented Google Australia and claiming overseas access, then requesting the recipient reset their password and share backup codes - both critical security credentials that would give fraudsters complete account control.
In recent months, contributors have received automated voicemail messages from 0293744000 stating: "We have detected an attempt to change your primary phone number assigned to your account. If this was not you, please press one." This message appears designed to trigger a callback from victims, who would then be connected to a live scammer. One contributor received multiple calls over a week with this exact robo-message, indicating a deliberate campaign using recorded threats to generate callbacks.
A particularly alarming report describes a caller claiming to be from Google who attempted to install AnyDesk remote software on the victim's computer - a serious red flag, as legitimate Google support does not use such software. This aligns with broader patterns where scammers try to gain remote access to steal banking credentials, passwords, and sensitive files.
Call Patterns, Charges, and Timing
Reports about 02 9374 4000 span from 2023 to 2026, suggesting this number has been active in fraud operations for at least three years. The most intense activity appears concentrated in late 2025 and early 2026, with contributors receiving multiple calls within short timeframes. One report mentions receiving "many calls over the week" with the automated account-access warning, and another contributor noted receiving "suspicious calls and messages from this number multiple times over years."
The unauthorised billing pattern is distinctive. Contributors report small recurring charges (under $50) that might evade initial detection, as well as larger single charges. One victim discovered two unauthorised charges totalling $79.98 originating from Bangaroo in Sydney despite living in Queensland, suggesting the scammers may be using Australian location spoofing or compromised local payment processing. Another contributor's bank fraud team was alerted to multiple small 'Google' transactions all referenced to this number.
What to Do If You Receive a Call from 02 9374 4000
If 02 9374 4000 (0293744000) calls you:
- Do not: Answer questions about your account, confirm personal details, or engage with prompts to press buttons
- Do not: Reset passwords, share backup codes, two-factor authentication codes, or any security information during the call
- Do not: Install remote access software like AnyDesk or TeamViewer, or allow anyone to access your screen
- Do not: Provide credit card or banking details under any circumstances
- Do: Hang up immediately if the caller claims to be from Google and references account security issues
- Do: Block the number in your phone settings to prevent future calls
- Do: Verify any account concerns directly by logging into your official Google account through a browser (never use a number from an unexpected call) or by contacting Google through their official support channels listed on google.com.au
If you receive a voicemail from 02 9374 4000 stating that someone tried to change your primary phone number, treat this as a callback scam. Do not press any buttons or return the call. Legitimate account security alerts do not ask you to press keys to respond.
If You've Received Unauthorised Charges Linked to 02 9374 4000
Several contributors have discovered unauthorised charges on credit cards and Google Play accounts referencing 0293744000. Steps to take:
- Check your bank and Google Play account statements immediately for any charges linked to 02 9374 4000
- Contact your bank or credit card provider and initiate a dispute for any unauthorised transactions
- Review your Google account security: Change your password immediately, review connected devices and apps, and check for unauthorised subscriptions in Google Play
- Enable two-factor authentication on your Google account if not already active
- Monitor your accounts for 30-60 days for any further suspicious activity
How to Report 02 9374 4000
If you receive calls or have unauthorised charges involving 02 9374 4000 (0293744000), report the activity to multiple Australian authorities:
- Scamwatch (scamwatch.gov.au): Report Google impersonation scams and authorise the incident for official tracking
- ACMA (acma.gov.au): Lodge a formal complaint about scam calls from 02 9374 4000 with Australia's communications regulator
- ReportCyber (cyber.gov.au): Report phishing attempts, malware installation attempts, or credential theft
- Google directly: Report the fraudulent calls to Google via their phishing and abuse reporting page on google.com.au
- Your bank or payment provider: Notify them of the unauthorised charges and request reversal
- Reverseau: Contribute your report here to help other Australians identify this number
Each report strengthens the evidence base and helps authorities track organised fraud networks using spoofed or compromised numbers.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call claiming someone changed the password on my account with a search engine, kept pushing me to agree, left a callback message
Two mystery charges appeared from this number, one for a streaming service and another for another streaming app
There's a $204.99 charge on my account listed as Google Shopping with this number attached. Rang them and the line keeps dropping
Received many calls over the week. Voicemail transcript: "We have detected an attempt to change your primary phone number assigned to your account. If this was not you, please press one. If this was you, you may hang up."
Sounded like a recorded/robo message.
We have detected an attempt to change the primary phone number assigned to your account. If this was not you, please press one. If this was you, you may hang up.
called claiming Google account been accessed from overseas
Claimed to be Google Australia, said someone in Germany was accessing my account, asked me to reset password and share backup codes
Tried to get authorization on my credit card, obviously a scam. then got a hangup call from Estonia, probably related
Appears to be from someone in India attempting fraud, enabled by Google not checking merchants properly
Two unauthorized charges on account from this number totalling $79.98, from Bangaroo in Sydney but I'm in Queensland
Claims to be from Google but tried to use AnyDesk remote software, which violates their terms
Been getting suspicious calls and messages from this number multiple times over years, cancelling card as precaution
Charge referenced this number but turned out to be from Magic Rampage app on Google, not a scam
Charge of $43.99 on credit card from this number claiming to be Google Storage, disputed with bank
Number appeared in Google Play subscriptions, mistakenly signed up for a trial charge
Reportedly associated with Google Australia
Credit card has multiple small 'Google' transactions and this number is referenced, bank's fraud team alerted
charge appeared on bank for OnlyFans, contacted bank about it
Pretended to be from Google Ads asking for my Google account number, had an Indian accent, blocked and reported to Google and Telstra
Bank confirmed this number is a scam, seems the fraudster is targeting us again
Caller from India with knowledge of comms and coding, possibly from Vodafone or web dev, concerned about how they got my details
Called our reception multiple times claiming scheduled call, contacted us twice today alone, getting loads of calls from Google numbers
Scam call pretending to be Google. They ask to share you screen so they can login to your computer to "help with your Google account"
100% a scam!
Claimed to be Google but it's a scam
Pretended to be from Google, asked me to share screen to access my Google account
Called about unauthorized $7.99 monthly charges, got IVR system, call dropped after 5 mins, bank says charges aren't fraudulent
Claims to be Google but can tell me my company name I pay for Google adds so they have my company name.
I received a call claiming to be someone from Google double checking an address of one our store locations. After the address he had was wrong, he quickly ended the call.
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WRITE A REVIEWFrequently Asked Questions
Should I answer if 02 9374 4000 calls me about my Google account?
No. Callers from 02 9374 4000 (0293744000) claiming to represent Google are scammers. Legitimate Google never calls unsolicited to ask you to reset passwords, share backup codes, or confirm account access. If you have genuine account security concerns, log directly into google.com.au through your browser or contact Google support directly - never via a number from an unexpected call.
What should I do if I see a charge from 02 9374 4000 on my credit card?
Contact your bank immediately and dispute the charge. Multiple contributors have reported unauthorised transactions linked to 0293744000, including charges for non-existent Google Storage and Google Shopping services. Request that your bank reverse the charge and issue a new card. Then review your Google Play subscriptions and Google account for any unauthorised services or devices.
Why do callers from 02 9374 4000 ask me to press buttons in response to security alerts?
Callers using the automated message about changing your primary phone number are running a callback scam. The message is designed to trick you into pressing a button or calling back, which connects you to a live scammer who then impersonates Google support. Legitimate account alerts do not request you to press buttons. Simply delete the voicemail and block 0293744000.
Is 02 9374 4000 actually operated by Google or Telstra?
The number 02 9374 4000 is allocated as a local service through Telstra in NSW, but scammers are using it to impersonate Google. Community reports confirm that callers falsely claim to represent Google Australia while using this number. Neither Google nor Telstra operate customer support through this number for account security matters. Always verify support contacts directly on the company's official website.
What does it mean when a caller from 02 9374 4000 asks for my backup codes?
This is a critical security threat. Backup codes are a recovery mechanism for your Google account. If a scammer obtains your backup codes along with your password, they can lock you out of your own account and change all recovery methods. Contributors report that 0293744000 scammers specifically request these codes after claiming overseas account access. Never share backup codes, recovery codes, or two-factor authentication codes over the phone.
Why did a caller from 02 9374 4000 ask me to install AnyDesk software?
One contributor reported a caller claiming to be from Google who requested installation of AnyDesk, a remote desktop software. This is a major warning sign. Legitimate Google support does not ask you to install third-party remote software. If a caller from 0293744000 requests this, hang up immediately. Allowing remote access gives scammers the ability to see your passwords as you type, access banking apps, and steal sensitive files.