02 9365 5762 - Scam Alert: Impersonating Telstra

• Scam

Beware of 02 9365 5762, which has been reported as a scam number impersonating Telstra. If you receive a call from this number, alert yourself to the potential scam and learn how to handle it appropriately.

Understanding the Threat of 02 9365 5762

The phone number 02 9365 5762 / 0293655762 has raised many red flags among users in Australia, with reports indicating it is linked to a malicious scam operation. Many have flagged this number as impersonating Telstra, one of Australia's prominent telecommunications providers.

Analysis and Classification: Scam

Based on incoming reports, it appears that the callers from this number are attempting to deceive unsuspecting individuals by claiming to be Telstra representatives. The modus operandi involves contacting individuals under the pretence of addressing recent purported changes to Telstra internet connections.

Details of the Scam

On 3 February 2023, a user recounted their experience where a female caller claimed to be from Telstra. The caller asked questions about changes to the victim's internet service, attempting to extract personal information. The sudden disconnection after an unusual delay raises further suspicions about their true intent, leading many to categorise this as a classic scam technique. Such scams often aim to gather sensitive information or to convince users to make unsolicited changes to their accounts.

How to Handle Calls from 02 9365 5762

• Do Not Engage: If you receive a call from this number, it’s best not to provide any personal information or confirm any details about your account.
• Verify: Hang up and call Telstra directly using the official customer service number to verify your account status.
• Report the Scam: Notify the relevant authorities or report the number through platforms like Reverseau.
• Block the Number: To prevent future calls, consider blocking this number on your device.

Conclusion

Awareness is key in protecting yourself from scams such as the one presented by 02 9365 5762 / 0293655762. Always approach unsolicited calls with caution, and remember, if in doubt, verify with the legitimate organisation directly. Staying alert will significantly minimise the risks associated with such deceptive practices.