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Who Called & Phone Reports

(02) 9296 5698 · 0292965698

96 reports Emerging

Mixed Signals High

Community reports describe varied experiences with (02) 9296 5698.

Based on 96 reports Reasonable confidence Reports have been coming in steadily
Scam Spam Nuisance Suspicious Legit Uncertain Local service Sydney, NSW 1001
Read 96 Reports

Quick Assessment

Should I answer?

Caution

Reports for (02) 9296 5698 are mixed, so verify who is calling before you share anything.

Should I call back?

Verify first

Check the organisation's real number before calling (02) 9296 5698 back.

What to do next?

Monitor and block

Block (02) 9296 5698 if the contact is unwanted. Report it if things become more concerning.

What People Report

A
Anonymous
Spam

Multiple calls from this number, looked it up and seems connected to Coles Mastercard trying to extend credit limits

1 user found this helpful
View all 96 reports →

(02) 9296 5698 has 96 community reports. The analysis below summarises what people have reported about calls and messages from this number.

What the Reports Show for (02) 9296 5698

Overview

How risky?
High
Confidence
Reasonable
Based on 96 reports
Do reporters agree?
Mixed reports
Activity
Emerging

How People Described (02) 9296 5698

Reports describe a range of interactions with no dominant classification. Common themes in the reports include coles.

Spam
26%
Suspicious
19%
Uncertain
19%
Nuisance
16%
Scam
15%
Legit
6%

How the Contact Happened

Phone call
73%
Missed call
20%
Voicemail
5%
Text message
1%
Other
1%

Was the Contact Expected?

Expected: 4% Unexpected: 95%

Reported Behaviour for (02) 9296 5698

Tactics People Mentioned

These are the tactics community members identified when reporting interactions with (02) 9296 5698.

Impersonation 40% Info request 38% Silent call 25% Robocall 18% Too good to be true 3% Phishing link 3% Urgency 3%

How Interactions Played Out

Of the people who reported contact from (02) 9296 5698, here is how far the interaction went.

Contacted 96
Engaged 86

Tactics That Show Up Together

Social engineering ×9

82% of reports describe more than one pressure tactic in the same interaction.

Has Anyone Confirmed the Caller Was Genuine?

More Context

Reporting Timeline

Reports Over Time

07 days
030 days
090 days
012 months

People Looking Up (02) 9296 5698

0Today
07 days
130 days
0Searches per report

How Other Readers Rated the Reports

Helpful Votes

100% of 6 votes found reports helpful

Common Themes

Coles 36%

How Much Detail Did People Share?

On average, 74% of the report form was filled in

Most reports include useful detail, and 42% include detailed descriptions.

Number Details

Received a call from (02) 9296 5698?

Your report helps build the safety intelligence for this number.

Reports about (02) 9296 5698

These reports were submitted by community members.

G
Gilbertson
Scam

Claimed to represent Coles Mastercard being taken over by NAB, heavy accent, hard to understand

Phone call Unsolicited Impersonation
1 user found this helpful
Was this report useful?
G
Gracie
Nuisance

Answered and got automated message saying hold the line, no one available, hung up

Phone call Unsolicited Robocall
1 user found this helpful
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S
Scheele
Spam

Lots of calls and emails trying to get me to change my plan, too much contact

Phone call Unsolicited
1 user found this helpful
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D
Dance
Nuisance

Answered but no one on the line. Hung up

Phone call Unsolicited Silent call
1 user found this helpful
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A
Anonymous
Spam

Automated message thanking me for returning their call saying it's not urgent, claimed to be Coles about account offers, said they'd try again later

Voicemail Unsolicited
Was this report useful?
A
Anonymous
Suspicious

Caller mumbling about Mastercard, accent so thick I couldn't understand, asked them to email instead but they kept mumbling then hung up

Phone call Unsolicited Personal info request
Was this report useful?
A
Anonymous
Spam

Cold call from Coles credit card service offering to let me take cash from my credit card and pay back over 6 or 12 months at low interest

Phone call Unsolicited Too good to be true
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A
Anonymous
Spam

Very convincing caller had details about my account and sent text looking like it was from ColesFS. turns out they're trying to sell loans based on credit card balance, seems like aggressive telemarketing

Phone call Unsolicited Impersonation Link/phishing
Was this report useful?
A
Anonymous
Legitimate

Believe this was from a legitimate source, received large bills last year and paid them off by end of January, satisfied with the process

Phone call
Was this report useful?
A
Anonymous
Spam

Caller identified as financial services from Coles offering 0% interest for three months, concerned they're sharing info with third party

Phone call Unsolicited
Was this report useful?
A
Anonymous
Scam

Number claiming to be Telstra saying internet security compromised. don't have internet service with Telstra, clearly scam

Phone call Unsolicited Impersonation
Was this report useful?
A
Anonymous
Spam

I get these calls all the time and sometimes they get crafty and use no caller id. I don't answer calls with no caller ID and if it is someone I know they know to leave a message. When I call back I get the automated message it is coles mastercard and it is not urgent. Well if it is not urgent you don't need to call. I did answer earlier this week about a payment I organised by ringing them but they rang the day after I had paid it to give me an update on my account. These people are being paid to waste peoples day throughout the entire day!

Phone call Unsolicited
Was this report useful?
A
Anonymous
Spam

Call from NAB about Coles Financial Services. they were trying to sell me extra products I didn't ask for. bad call quality, caller had Indian accent, felt very suspicious like other scam calls I've had

Phone call Unsolicited
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L
Larkins
Spam

Unsolicited phone calls constantly nuisance calls government should honestly pick their game up start putting these people in gaol.

Phone call Unsolicited
Was this report useful?
A
Anonymous
Suspicious

Answered call claiming to be from Coles Mastercard. took a while to connect. Coles recently had data breach so I hung up, be careful

Phone call Unsolicited Impersonation
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H
Hooton
Suspicious

Caller with thick Asian accent, couldn't understand clearly, mentioned something about Coles card underwritten by Citi Group

Phone call Unsolicited
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M
Mort
Nuisance

Answered and after a few seconds of silence they hung up. Called back and got automated message from Coles Financial Services saying they tried ringing and it's not urgent

Phone call Unsolicited Silent call
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B
Budden
Suspicious

Claimed to be from Coles called me by full name then asked for my phone number even though they called me, hung up shortly after

Phone call Unsolicited Personal info request Impersonation
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H
Holley
Scam

Frequently get missed calls from this number. Called back and got automated message about Coles Mastercard. Contacted Coles and they said they don't use this number, likely a scam

Phone call Unsolicited Robocall
Was this report useful?
C
Click
Suspicious

Caller asked me to confirm identity and suburb, suspicious since they called my account number but didn't already have this

Phone call Unsolicited Personal info request
Was this report useful?
S
Shy
Spam

Telemarketers from NAB and Coles credit card who spoke little English. Communication was challenging and very bothersome

Phone call Unsolicited
Was this report useful?
C
Canty
Uncertain

If this caller was legitimate, they would have left a voicemail message. I do not respond to numbers I don't recognize and will only return calls if a message is left.

Missed call Unsolicited
Was this report useful?
S
Seyfert
Legitimate

Coles Mastercard call about offers, slight delay when I answered but they identified themselves first and performed security check

Phone call
Was this report useful?
N
Noyes
Spam

I appreciate your healthy scepticism but in this case Coles FINANCIAL services is the finance company set up to run Coles Mastercards and payments They used to be a subsidiary of Citibank Aust but have been taken over by the NAB. They're ringing to try and get you to take on more of NAB's financial products - technically legal, (unless you are on the 'Do Not Call' register) so not an actual scam.

I'd hang up on them all the same - unless you are desperate for more ways to give money to the banks??:-)

Phone call Unsolicited
Was this report useful?
R
Roder
Uncertain

I got a call today from this number, surprised that it's still active based on the reviews left behind by others. Thankfully I was too busy to pick it up.

Missed call Unsolicited
Was this report useful?
A
Apel
Scam

Looks like a local number... A Filipino girl voice claiming to be with NAB and wanted to confirm my name etc. I don't bank with NAB...... What a SCAM.

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
A
Anonymous
Scam

Absolute SCAM - says he is from NAB. Then says he is calling from Philippines, wanting my personal login details for my coles mastercard.

Giveaway was that I don't bank with NAB nor do I have a Coles Mastercard... Proof he's a Scam.

Dirty Dogs. My mates a computer hacker, and so he is going to hack this guys computer and destroy all his files. We've already located him, and know exactly where he is and his computer IP address.

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
C
Corpus
Scam

Woman with Filipino accent claiming to be from Coles Mastercard, knew my name and asked for CVV, refused to give it or confirm suburb

Phone call Unsolicited Impersonation Personal info request
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S
Shanker
Scam

0292965698 they said NAB - coles credit card - scammer - asked me whether you want to take cash from the bank. I said no - he hung up on me.

Phone call Unsolicited Impersonation
Was this report useful?
A
Anonymous
Nuisance

Call came from Sydney area. When I answered it was a robotic message saying "we're sorry, there is no one to take your call", even though they called me. I thing up.

Phone call Unsolicited Robocall
Was this report useful?
S
Sue
Uncertain

My sincere thanks to all of you, for taking the time to post information about this number.

They called my phone around 4:30 yesterday afternoon. Went to voicemail, no message left. I searched online to confirm my suspicions, because if legitimate I can usually find something connected to it that I recognize.

My thanks again for confirming, that this is most likely a call with malicious intentions.

Voicemail Unsolicited
Was this report useful?
S
Santoro
Scam

Male with nasal voice claimed to be NAB, asked for my suburb supposedly for security but already knew my first name. Found suspicious and hung up

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
A
Anonymous
Spam

Calls at least once a week even though blocked. appears to be from Asian call center, diction hard to understand

Phone call Unsolicited
Was this report useful?
A
Anonymous
Uncertain

Called multiple times but never left a message, won't call back unless they identify themselves

Missed call Unsolicited
Was this report useful?
A
Anonymous
Legitimate

Was NAB calling about my Coles MasterCard, called me 5 minutes after I made a payment, definitely not a scam

Phone call
Was this report useful?
A
Anonymous
Spam

Call appears genuine but I told them 4 months ago I wasn't interested, keep getting calls every 2 weeks, muted them

Phone call Unsolicited
Was this report useful?
A
Anonymous
Scam

Two quick calls from unidentified number, found it linked to NAB Coles MasterCard, prefer email contact

Phone call Unsolicited Impersonation
Was this report useful?
A
Anonymous
Legitimate

Text from Coles Mastercard with promotion offer, accepted it and happy with the outcome

SMS Unsolicited
Was this report useful?
A
Anonymous
Spam

Tried to sell credit card installment plan with high interest rates, seemed suspicious

Phone call Unsolicited
Was this report useful?
A
Anonymous
Uncertain

Foreign male voice on what sounded like a mobile, hard to understand, said I wasn't interested and hung up

Phone call Unsolicited
Was this report useful?
N
Nicolai
Nuisance

I took the call but kept quiet waiting to hear a voice... They eventually hung up without saying a word.

Phone call Unsolicited Silent call
Was this report useful?
A
Anonymous
Uncertain

Called at 5:33 PM, didn't recognize number so didn't answer, no voicemail

Missed call Unsolicited Same day
Was this report useful?
A
Anonymous
Suspicious

Calls every few days since lodging tax return, no voicemail. could be ATO or Coles MasterCard, unsure

Missed call Unsolicited
Was this report useful?
A
Anonymous
Spam

Person with Indian accent asked to verify my identity and tried to get me to take on offers, told her no and hung up

Phone call Unsolicited Personal info request
Was this report useful?
A
Anonymous
Spam

Unsolicited call suspected from Coles Mastercard, didn't answer, checked and found 100% spam rating so blocked

Missed call Unsolicited
Was this report useful?
B
Bristol
Spam

Called offering a deal I usually get via SMS after big card purchases, addressed me by name, seems like marketing

Phone call Unsolicited
Was this report useful?
S
Schupp
Spam

Caller claimed to be NAB about Coles credit card offers, used my name in conversation

Phone call Unsolicited Personal info request
Was this report useful?
P
Panzer
Suspicious

Caller asked if I needed cash, I said yes but I wouldn't pay it back, line went dead

Phone call Unsolicited
Was this report useful?
F
Francis
Suspicious

Silent voicemail left, phone flagged as spam, unclear if legitimate since I have Coles Mastercard

Voicemail Unsolicited Silent call
Was this report useful?
R
Rada
Uncertain

Call seemed legitimate but caller had heavy accent and struggled to communicate clearly

Phone call Unsolicited
Was this report useful?
V
Veltman
Spam

8 calls in 2 weeks about Coles Mastercard, persistent voicemails, blocked after confirming marketing call

Voicemail Unsolicited Robocall Urgency
Was this report useful?
W
Weng
Uncertain

No voicemail left. I have a Coles card so unsure if legit or scam, sounds suspicious

Missed call Unsolicited
Was this report useful?
M
Maltz
Scam

Claimed to be from NAB saying they had my personal info, felt like a scam so I hung up

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
C
Campanile
Suspicious

male caller said he was from NAB about Coles Mastercard, seemed suspicious so hung up

Phone call Unsolicited
Was this report useful?
M
Maye
Suspicious

Voicemail from someone claiming to be from NAB, addressed me by first and last name

Voicemail Unsolicited
Was this report useful?
C
Coller
Scam

contacted Coles and they confirmed this number isn't theirs and they didn't call me

Phone call Unsolicited Impersonation
Was this report useful?
M
Mossman
Scam

Woman with accent claiming to be from NAB about credit card, knew my name and card type

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
K
Kumar
Suspicious

Woman with Asian accent called, asked about my account, said I don't have any accounts, hung up and blocked

Phone call Unsolicited Personal info request
Was this report useful?
R
Rivers
Suspicious

Female caller with Asian accent claiming to be NAB, knew my first name and asked for surname and address

Phone call Unsolicited Impersonation Personal info request
Was this report useful?
F
Fanning
Scam

Overseas number, asked me to respond with my suburb, no identification checks, blocked it

Phone call Unsolicited Personal info request
Was this report useful?
A
Anonymous
Nuisance

Answered and no one answered back so I hung up.

Phone call Unsolicited Silent call
Was this report useful?
A
Anonymous
Nuisance

Keep getting frequent calls from this number, persistent even into 2024

Phone call Unsolicited
Was this report useful?
A
Anonymous
Nuisance

Called and no one spoke, just silence then hung up

Phone call Unsolicited Silent call
Was this report useful?
A
Anonymous
Spam

Harassment from what appears to be NAB, planning to report

Phone call Unsolicited
Was this report useful?
A
Anonymous
Nuisance

Answered but no one on other end

Phone call Unsolicited Silent call
Was this report useful?
A
Anonymous
Uncertain

When I said I knew it was a scam, caller hung up

Phone call Unsolicited
Was this report useful?
A
Anonymous
Suspicious

Tried calling back, service switched off

Missed call Unsolicited Within a month
Was this report useful?
A
Anonymous
Suspicious

Showed missed call but never actually rang, no caller ID or message

Missed call Unsolicited
Was this report useful?
A
Anonymous
Nuisance

Keeps calling and hanging up each time

Missed call Unsolicited
Was this report useful?
A
Anonymous
Spam

Unsolicited call, checked website and confirmed 100% spam rating, will ignore

Phone call Unsolicited
Was this report useful?
H
Homann
Legitimate

Confirmed with Coles Credit Card team, call was legitimate from Coles Marketing

Phone call
Was this report useful?
R
Redmond
Nuisance

Hung up as soon as I tried to answer.

Phone call Unsolicited Silent call
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F
Force
Uncertain

Multiple calls, never answered, no voicemail left

Missed call Unsolicited
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C
Cerone
Suspicious

Call claiming to be NAB on behalf of Coles, third call in a few days

Phone call Unsolicited
Was this report useful?
G
Grainger
Nuisance

Hung up immediately as soon as I answered

Phone call Unsolicited Silent call
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A
Asuncion
Nuisance

Received recorded message asking to hold the line, hung up instead

Phone call Unsolicited Robocall
Was this report useful?
R
Rieder
Legitimate

Call from NAB regarding Coles Mastercard, appears legitimate

Phone call
Was this report useful?
F
Faraci
Spam

Call about Coles Mastercard offer, couldn't understand the person, hung up

Phone call Unsolicited
Was this report useful?
P
Patten
Nuisance

Missed call, rang briefly, no message left

Missed call Unsolicited
Was this report useful?
B
Bair
Suspicious

Claimed to be from NAB Bank, unsolicited like past calls

Phone call Unsolicited
Was this report useful?
D
Duffin
Spam

Continuous calls trying to sell personal loan offers, won't stop calling

Phone call Unsolicited
Was this report useful?
P
Pfeifer
Uncertain

Couldn't understand what caller was saying, hung up

Phone call Unsolicited
Was this report useful?
E
Eaton
Suspicious

No sound. No VM. High possibility scam.

Phone call Unsolicited Silent call
Was this report useful?
B
Buda
Uncertain

This number called me third time, no voicemail

Missed call Unsolicited
Was this report useful?
C
Carron
Uncertain

Didn't answer, no voicemail left

Missed call Unsolicited
Was this report useful?
C
Casino
Uncertain

Didn't answer, no message left, likely not from Coles Financial Services

Missed call Unsolicited
Was this report useful?
C
Carlow
Uncertain

Don't answer or call back a SCAMMER.

Other Unsolicited
Was this report useful?
S
Spellman
Nuisance

Pre-recorded message saying they didn't have time to take my call

Phone call Unsolicited Robocall
Was this report useful?
B
Breunig
Uncertain

Called with no message, hung up, which seemed odd

Missed call Unsolicited
Was this report useful?
B
Bishop
Suspicious

Second call from this number, didn't leave message either time

Missed call Unsolicited
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P
Pretty
Spam

Caller mentioned attractive NAB deals, raised my skepticism

Phone call Unsolicited
Was this report useful?
H
Higgs
Uncertain

Got two calls but didn't answer either, suspect spam

Missed call Unsolicited
Was this report useful?
T
Thrush
Spam

showed up as suspected spam, probably a telemarketer

Phone call Unsolicited
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C
Clarke
Uncertain

Recorded message saying hold the line, no idea who or what they wanted

Phone call Unsolicited Robocall
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Frequently Asked Questions

What tactics have been reported for (02) 9296 5698?

The clearest patterns are Impersonation (40%), Info request (38%), Silent call (25%), Robocall (18%), Too good to be true (3%). Those came from 40 reports that described the interaction in detail.

Is this number still in use?

The reporting pattern shows this number has been getting more reports over time. 0 reports came in over the past month.

Are the reports about (02) 9296 5698 trustworthy?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 42% include detailed descriptions, which helps.

Is this number known for scams?

The data points to spam (26%) rather than scam across 96 reports.

What contact methods does (02) 9296 5698 use?

Mainly phone call at 73%, with some variation: phone call (73%), missed call (20%), voicemail (5%), text message (1%), other methods (1%).

What kind of interactions do people report for (02) 9296 5698?

Reporters described it as: Spam (25), Suspicious (18), Uncertain (18), Nuisance (15), Scam (14), Legit (6). A few themes show up more than once, including coles.

Do people recognise (02) 9296 5698 when it calls?

95% of contributors say the contact was unexpected. 4% were expecting it.

Has anyone confirmed this was a real caller?

4 contributors said they confirmed the caller through: Callback verified (3), Other (1). Overall, that evidence is strong.

Related Numbers

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Reporting interaction with (02) 9296 5698

What we collect and how reports are used
  • What happened - interaction category and observed tactics
  • How the interaction occurred - call, SMS, voicemail, or other channel
  • Optional context - time window, outcome indicators
1 Classify the interaction

This helps structure the report and reduce misclassification.

Expected = you were anticipating contact from a known party (e.g., appointment confirmation, delivery you initiated).
Not expected = you did not initiate or anticipate the contact, even if the caller claimed to be from a known organisation.

2 Describe what happened
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Did you share personal details?
Did you click a link?

Focus on what the caller said, requested, or did. Describe the behaviour, not who you think they are.

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