- Scam
02 9293 2121 (0292932121): Community reports of Bank of Queensland impersonation calls asking for personal details with aggressive tactics.
Bank of Queensland Impersonation Reports for 02 9293 2121
Three contributors have reported scam calls from 02 9293 2121 (also written as 0292932121) impersonating the Bank of Queensland fraud division. The callers claim the recipient's debit card has been compromised or fraudulently used, then attempt to extract personal details under the guise of verifying account security. When contacted, the Bank of Queensland confirmed nothing was wrong with the accounts in question, confirming these calls are fraudulent.
The number 0292932121 appears to be a Telstra local service allocated in New South Wales. The impersonation is deliberate and specific, with callers explicitly claiming to represent BOQ's fraud department rather than making vague claims about banking issues.
What Callers from 02 9293 2121 Say and How They Behave
Contributors describe callers from 02 9293 2121 asking probing questions designed to extract personal information. One caller claimed the recipient's debit card was compromised and needed verification of details. When a contributor expressed discomfort and requested to call the bank back independently, the caller became visibly angry and insistent, refusing to allow the call to end normally.
The aggressive response to requests for verification is a red flag. Legitimate bank fraud divisions expect customers to be cautious and will never pressure you to remain on the line or become hostile when you want to independently verify the call. One contributor reported 02 9293 2121 called relentlessly for approximately 5 minutes after the initial rejection, suggesting automated or highly persistent calling behaviour from this number.
Report Patterns
All three reports of 0292932121 are from answered calls, indicating the scammers successfully connected with recipients. The reports span from December 2025 to March 2026, suggesting sustained calling activity over several months. The consistent targeting of Bank of Queensland customers indicates the scammers may have obtained a list of BOQ account holders or are systematically calling numbers they assume are associated with BOQ customers.
What to Do If You Receive a Call from 02 9293 2121
If 02 9293 2121 calls claiming to be from your bank:
- Do not: Confirm personal details, account numbers, card information, or security codes over the phone
- Do not: Stay on the line if the caller becomes aggressive or insistent when you question the call
- Do not: Return the call to the number provided by the caller
- Do: Hang up immediately and call your bank directly using the number on your card or statement
- Do: Block this number (0292932121) in your phone settings to prevent further contact
- Do: Report the call to your bank's fraud team using the official contact details
How to Report 02 9293 2121
If you receive a scam call from 02 9293 2121 or 0292932121:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA investigates phone scams and can take action against repeat offenders
- Report to Scamwatch (scamwatch.gov.au) - maintain a public record of scam activity and patterns
- Contact your bank directly and report the impersonation attempt to their fraud team
- If you provided any personal information, ask your bank to place a fraud alert on your account
- Consider reporting the number to your phone provider (Telstra, in this case) for potential suspension of the service
- Report this number on Reverseau to alert other Australians and help the community track active scams
Help others by sharing your experience with (02) 9293 2121!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretended to be from BOQ fraud division; asked all sorts of questions, trying to get me to confirm all my personal details, but got very angry and insistant when I said I was uncomfortable with the call and wanted to call BOQ back.
Then called relentlessly for the next 5 minutes.
Claimed to be from Bank of Queensland fraud section saying my debit card was compromised, but bank said nothing was wrong
called pretending to be from BOQ
Help others by sharing your experience with (02) 9293 2121!
WRITE A REVIEWFrequently Asked Questions
Is 02 9293 2121 really from the Bank of Queensland?
No. Contributors who called the Bank of Queensland directly were told the bank had no record of attempting to contact them about the issues the callers mentioned. 02 9293 2121 (0292932121) is confirmed to be a fraudulent impersonation. The Bank of Queensland will never call you asking for personal details unprompted - they will ask you to call them using a trusted number from your card or statement.
What should I do if I already gave personal information to 0292932121?
Contact your bank immediately using the official number on your card or statement. Tell them you may have been contacted by 02 9293 2121 posing as their fraud division. Ask them to monitor your account for suspicious activity and place a fraud alert. If you provided card details, PIN, or security codes, ask your bank to reissue your cards. Consider placing a fraud alert with credit reporting agencies.
Why do callers from 02 9293 2121 get angry when I question them?
Contributors reported that 0292932121 callers became hostile and insistent when asked to allow independent verification. This is a classic scam tactic - aggressive pressure prevents victims from taking time to verify. Legitimate bank fraud departments expect healthy scepticism and support independent verification. Hostility is always a warning sign.
Can I report 02 9293 2121 to the police?
Yes. You can report the call to local police as financial fraud. However, the primary regulatory body for phone-based scams in Australia is ACMA (acma.gov.au). You should also report to Scamwatch (scamwatch.gov.au) and your bank's fraud team. ACMA and Scamwatch have better tools to track patterns across multiple 0292932121 reports and take action.
Will blocking 02 9293 2121 stop the calls completely?
Blocking 0292932121 will prevent that specific number from reaching you. However, scammers often use multiple numbers. If you continue receiving similar calls from different numbers claiming to be from BOQ, continue reporting them and blocking. The more people who report 02 9293 2121 and similar numbers, the faster authorities can identify and shut down the fraud operation.
How do scammers get access to Bank of Queensland customer information?
It's unclear from the 02 9293 2121 reports whether the scammers obtained a specific customer list or are making broad calls hoping to reach BOQ customers. Either way, you should never provide personal details based on an unsolicited inbound call - regardless of who the caller claims to be. If you're concerned about data breach, contact BOQ's official security team using the number on your statement.