- Scam
- Spam
02 9271 8664 (0292718664): Contributors report aggressive AMEX and Commonwealth Bank impersonation calls claiming fraudulent transactions, requesting card details and personal verification.
Bank and AMEX Impersonation Scam Reports for 02 9271 8664
Five community contributors have reported calls from 02 9271 8664 (also written as 0292718664) involving sophisticated impersonation of major Australian banks and payment providers. The consistent pattern involves callers claiming to represent AMEX fraud departments or Commonwealth Bank, fabricating unauthorized transactions, and using social engineering tactics to extract personal information and card details.
What distinguishes scam calls from 02 9271 8664 is the level of preparation. Multiple reports indicate callers already possessed contributors' names, phone numbers, and in some cases partial card details, suggesting data from previous breaches. The scammers use this information to establish credibility before making increasingly urgent demands for verification.
What Callers from 02 9271 8664 Claim
Callers impersonating AMEX have told contributors that their card has been fraudulently used multiple times in a single day. One contributor reported the caller claimed seven unauthorised transactions totalling over $3,000 in New Zealand. Another received a call alleging four declined Western Union transfers to India on a Commonwealth Bank card.
A common tactic involves the caller confirming the contributor's name, then stating they are from a "fraud department" or "recorded line." When one contributor asked the caller to verify who he was, he hung up immediately. The scammer then called back, but again hung up when challenged.
Contributors report callers using high-pressure language designed to create urgency. One described being told the scammers were "saviours and last line of defense," pressuring them to agree with card details without verification. Callers have also offered "reference numbers" and encouraged contributors to ring back and quote those numbers, a callback scam tactic designed to make the scam appear legitimate.
One contributor received calls about fraudulent transactions, was offered a "blocked" card, and was asked to verify personal details. When they opted to call AMEX directly instead, they learned AMEX had made no contact, there were no suspicious transactions, and that AMEX never initiates calls - they only send SMS and emails.
Call Patterns and Persistence
Reports from 0292718664 show scammers are persistent and use multi-number strategies. One contributor received two calls from different numbers one minute apart before answering the call from 02 9271 8664. After refusing to provide details and confirming directly with AMEX, the same scammer attempted to ring eight times in quick succession from this number, then switched to calling three additional times from a Melbourne number.
Several contributors report callers with Indian accents. One contributor noted the caller hung up immediately when challenged, then called back but disconnected when they answered. Another described a similar pattern where the caller retreated when questioned about identity verification.
Reports span from October 2024 to April 2026, indicating this scam has remained active and consistent in its approach. The Telstra-flagged spam alert on file suggests the phone company has recognised patterns associated with 02 9271 8664.
What to Do If You Receive a Call from 02 9271 8664
If 02 9271 8664 calls claiming to be from your bank or AMEX:
- Do not: Answer security questions, confirm card details, agree with numbers read aloud, or provide any personal information
- Do not: Click links sent during or after the call, or allow callers to direct you to enter details into a website
- Do not: Return the call using the number provided by the caller or use a reference number they give you
- Do: Hang up immediately if you don't recognise the caller
- Do: Contact your bank or AMEX directly using the number on the back of your card or their official website - never use a number provided during the suspicious call
- Do: Ask your bank whether they've actually contacted you - legitimate financial institutions can confirm this instantly
- Do: Block 02 9271 8664 in your phone settings after the first call
Identifying This Scam
Key warning signs from reports about 0292718664 include callers who already know your name and partial card details, creating false credibility. Legitimate banks will never ask you to confirm card numbers over the phone, and they will never pressure you to stay on the line while you "verify" transactions.
Another red flag is callers offering reference numbers and asking you to call back. Real bank fraud departments don't work this way - if they're calling you legitimately, they're already on a secure line and don't need you to call back. If a caller pushes you toward this callback approach, it's a scam.
One contributor noted that when they called AMEX directly using the number on their card, AMEX immediately confirmed they had never contacted them and there were no fraudulent transactions. This direct verification is always your best defence against impersonation scams.
How to Report 02 9271 8664
If you receive a scam call from 02 9271 8664:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and when you received the call
- Contact your bank or payment provider directly to report the scam attempt
- If you clicked any links or provided information, contact ReportCyber at cyber.gov.au
- Block the number in your phone settings and consider adding it to your phone's spam list
- If you use an iPhone, report the call as "Spam" when you block it - this feeds data to Apple's spam detection system
- Contribute your experience to Reverseau so other Australians can identify this number
Help others by sharing your experience with (02) 9271 8664!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretending to be AMEX, obvious scam trying to grab my card details
Bloke named Adam rang, hung up soon as I asked him to prove who he was, was trying to get me to click over to Equifax but my credit card company wouldn't allow it
Caller with Indian accent stated he was calling from AMEX.
I hung up immediately. He then called back but when I responded he hung.
Up.
Said they were from Comm Bank.. Confirmed my name, said they were recorded line, fraud department.
Asked me to agree with first 6 numbers of card, not what I had. Asked why it wasn't on the app and they got defense saying they were saviours and last line of defense etc.
Said 4 declined transactions for Western Union to India - did I make them, was I in the country.
Phone company flagged as spam
This Scam is Alive and Well. I received two calls on a diffferent No, one minute apart before I answered this No. The caller claimed to be from Amex Fraud department. He had my first and last name and phone No. Like the other events listed here, the claim was that my card had been used seven times that day in New Zealand for a total of $3000+ and was I in NZ. He said that he had 'blocked' the card and needed to verify some of my details. When I said that I would ring Amex direct, he gave me a Reference No. And said that I should ring back and quote that No. When I rang AMEX, they said that they had not contacted me, there were no suspicious transactions on my card and that they NEVER ring, rather they send SMS and Emails if there is a concern. Given that no personal data had been given to the scammer, there was no problem. While I was talking to AMEX, the scammer tried to ring eight times in quick succession, all of which I cancelled and subsequently blocked. Not to be outdone the scammer then called three more times from a Melbourne number. Also cancelled and blocked.
Indian caller, claiming to be AMEX, and I have unauthorised transaction. SCAMMER.
Help others by sharing your experience with (02) 9271 8664!
WRITE A REVIEWFrequently Asked Questions
Will my bank ever call me about fraud and ask me to confirm card details?
No. Legitimate Australian banks and payment providers like AMEX, Commonwealth Bank, and others do not initiate contact calls asking you to confirm or repeat card details. If 02 9271 8664 calls claiming to be your bank and asking for card verification, it's a scam. Real banks contact you via SMS and email only, or they ask you to log into their app using your own login credentials. One contributor discovered this when they called AMEX directly - AMEX confirmed they had not contacted them and never initiate calls.
Should I use the reference number the caller from 0292718664 gave me?
No. Scammers calling from 02 9271 8664 have offered reference numbers and asked contributors to ring back and quote them. This is a callback scam tactic designed to make the scam appear legitimate. Real fraud departments don't work this way - if your bank is calling you on a secure line, they don't need you to call them back. Always hang up and use the number on the back of your card to verify directly.
The caller from 02 9271 8664 knew my name and part of my card number. Does that mean it's legitimate?
No. Multiple contributors reported that callers from 0292718664 already possessed their names, phone numbers, and partial card details. Scammers obtain this information from data breaches and use it to create false credibility. The fact that a caller knows your personal details does not mean they're legitimate - it's actually a red flag that they may be running a targeted impersonation scam. Always verify independently by contacting your bank directly.
What should I do if the caller from 02 9271 8664 claims my card was used for Western Union transfers to India?
Hang up immediately and contact your bank directly using the number on your card. One contributor received a call from 0292718664 claiming four declined Western Union transfers to India were attempted on their Commonwealth Bank card, using this specific scenario to create urgency. When they called Commonwealth Bank directly, the bank confirmed no such transactions existed. This is a common scenario used by scammers to pressure you into quick action before you can think clearly.
Why did the caller from 02 9271 8664 hang up when I asked them to prove who they were?
Scammers calling from 02 9271 8664 hang up when challenged because they can't provide legitimate verification. One contributor asked a caller claiming to be 'Adam' to prove who he was, and the caller disconnected immediately. The caller then called back, but hung up again when the contributor answered. This is typical scammer behaviour - they retreat when questioned because they have no genuine credentials to show.
Is there a reason this number keeps calling after I block it?
Scammers calling from 02 9271 8664 often use multiple phone numbers as backup. One contributor blocked calls from this number after refusing to provide details, but the same scammer then called eight times in quick succession from the same number, then switched to calling from a Melbourne number three more times. This shows they have access to multiple numbers and use them strategically. Block each number as it appears and report the pattern to ACMA.