- Scam
- Suspicious
- Legit
- Spam
- Unknown
Community reports for 02 9271 8298 (0292718298): Callers impersonate American Express, claim fraud issues, request personal information. Verification with official AmEx confirms these are scams.
American Express Impersonation Reports for 02 9271 8298
Four contributors have reported scam calls from 02 9271 8298 (also written as 0292718298) where callers impersonate American Express fraud departments. The callers possess personal information including card holder names and partial card details (first 4 digits), lending false credibility to their claims. In each case, when contributors verified the calls by contacting official American Express numbers on their cards, AmEx confirmed no legitimate call had been made.
The consistency of these reports suggests a coordinated impersonation operation targeting AMEX cardholders. Contributors note that callers from 0292718298 became defensive or rude when asked to verify their identity, a common tactic to discourage verification attempts.
What Callers from 02 9271 8298 Claim
Contributors report callers from 02 9271 8298 claiming to represent American Express fraud investigation teams. Callers reference recent fraudulent transactions and request confirmation of personal details. One contributor received a voicemail from this number asking them to call back regarding a supposed card security issue. Another was told a fraudulent charge of $8,000 for illegal marijuana had appeared on their account, a deliberately absurd claim designed to provoke urgency.
When recipients of calls from 0292718298 expressed interest in verifying the caller's identity by phoning the official AmEx number, callers became hostile rather than accommodating a reasonable security check. This behaviour is inconsistent with legitimate customer service and signals fraudulent intent. One contributor reported a caller promised to send an email with information but no email ever arrived.
Call Patterns and Timing
Community reports for 02 9271 8298 span from June 2024 through February 2026, indicating sustained activity over nearly two years. Calls have come through at unusual times, including a 4:30 AM call that hung up immediately when answered. The majority of reports involve answered calls, though at least one voicemail was left on file with 0292718298.
One contributor who received a legitimate callback from American Express about a card issue they'd genuinely reported confirmed the official number differs from 02 9271 8298, providing clear distinction between the scam line and real AMEX contact methods.
What to Do If You Receive a Call from 02 9271 8298
If 02 9271 8298 calls you claiming to be from American Express:
- Do not: Confirm any personal details, card numbers, or security information; assume the caller is legitimate; provide bank details or one-time passwords
- Do: Hang up immediately; independently verify by calling the number on the back of your AMEX card; block the number to prevent future contact; report the call to ACMA and Scamwatch
- Remember: Legitimate AMEX will never call and ask you to verify your card details; if you're concerned about fraud on your account, initiate contact using the official number on your card
What to Do If You Receive a Voicemail from 02 9271 8298
If you receive a voicemail from 0292718298 claiming to be from American Express:
- Do not: Call back the number left in the message; return the call without independently verifying the number
- Do: Delete the voicemail; look up the official American Express customer service number on your card or statement; call that number to confirm whether any contact was attempted; report the voicemail as a scam to ACMA
How to Report 02 9271 8298
If you've received scam calls from 02 9271 8298 or 0292718298 impersonating American Express, report this activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the scam call at acma.gov.au - this is the telecom regulator responsible for investigating fraudulent calls
- Scamwatch: Report the impersonation attempt at scamwatch.gov.au - this national consumer protection service tracks scam patterns and alerts the public
- American Express directly: Contact official AmEx through the number on your card to flag the impersonation; this helps them protect other cardholders
- Reverseau community: Report your experience with 02 9271 8298 to help other Australians identify this scam number
Help others by sharing your experience with (02) 9271 8298!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called about 15 months ago claiming AMEX fraud dept, had personal details and first 4 digits of card. verified with real AMEX it was a scam
A caller claiming to be from American Express regarding a fraud issue contacted me. They had some personal information about me. When I expressed my desire to verify their identity by calling back, they became rude. Then I called back the number on the back of my card, and they confirmed no one has called me.
Called at 4:30 AM, hung up, called back, caller said name was Roman and asked for someone not here, feels suspicious
Voicemail claiming to be Amex asking me to call back, verified with real Amex and it wasn't them
American Express called back about card issue I'd reported, this was the legitimate callback
Caller claimed to be american express, said would send email with info, never received email
Caller claimed to be from American Express about fraud, had personal info, became rude when I wanted to verify, confirmed with official AmEx it wasn't them
caller asked if I used American Express to spend $8000 on illegal marijuana, seemed ridiculous
Return call from Amex.
Calls from American Express support regarding previous inquiries I made
Caller asked to speak to person who doesn't work here, no other info provided
Help others by sharing your experience with (02) 9271 8298!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 02 9271 8298 have my personal information if it's a scam?
Scammers impersonating American Express often source personal details from data breaches or third-party seller lists. Having your name and partial card information (like first 4 digits) is publicly available or leaked data - it does not verify legitimacy. Contributors who called back to official American Express confirmed that 0292718298 had made no genuine contact, despite the caller's knowledge of personal details. Always verify independently using the number on your actual card.
What should I do if a caller from 0292718298 claims I have a fraud case?
Do not engage with the caller about your account details. Hang up immediately and independently verify by calling American Express using the number on your card or statement. Legitimate AMEX will have a record of any fraud investigation or account alerts. Multiple contributors reported that when they verified calls from 02 9271 8298 with official AMEX, the company confirmed no contact had been initiated from their end.
Is 02 9271 8298 ever a real American Express number?
No. Four contributors who received calls from 02 9271 8298 claiming to be AMEX fraud departments all verified independently with American Express and confirmed these calls were not legitimate. One contributor received a genuine AmEx callback from a different number for a card issue they had reported, showing that official AMEX uses different contact numbers than 0292718298. If American Express needs to reach you, use the number on your card to initiate contact yourself.
Why did the caller from 02 9271 8298 become rude when I asked to verify?
Scammers impersonating AMEX often use rudeness or pressure tactics to discourage verification attempts. Multiple contributors reported that when they asked to verify the caller's identity by phoning official AMEX numbers, the 0292718298 callers became hostile instead of accommodating reasonable security checks. This is a red flag - legitimate customer service representatives expect and support identity verification.
What if I already gave personal information to someone from 0292718298?
Contact American Express immediately using the number on your official card or statement to report potential fraud. Ask them to flag your account for suspicious activity and monitor for unauthorised transactions. If you provided credit card numbers, request a new card be issued. Monitor your statements closely for any fraudulent charges. You may also want to report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au to alert authorities about the impersonation attempt from 02 9271 8298.
Should I call back 02 9271 8298 to check if it's legitimate?
No. Do not call back 0292718298 directly. Instead, independently verify by looking up the official American Express customer service number on your card, statement, or the official AMEX website, then call that number. This is the safest approach because calling back a scammer's number confirms your line is active and may lead to further contact attempts. Contributors who called back to official AMEX (not the number that called them) were able to confirm that 02 9271 8298 made no legitimate contact.