- Scam
- Legit
- Uncertain
- Suspicious
02 9271 7220 (0292717220): 21 community reports reveal financial institution impersonation attempts, with callers falsely claiming to represent Mastercard, Visa, PayPal, and American Express.
Financial Institution Impersonation on 02 9271 7220
Contributors have reported 21 calls from 02 9271 7220 (also written as 0292717220), a Telstra-listed NSW local service number. The pattern is complex: while some callers genuinely represent American Express regarding legitimate card applications, others use the same number to impersonate major financial brands including Mastercard, Visa, PayPal, and American Express to deceive recipients.
Seven reports specifically mention impersonation tactics, with callers claiming affiliation with world-leading financial institutions. One contributor verified the number directly with American Express and confirmed 0292717220 is not an official Amex contact number. Another noted that authentic American Express only calls from 1300 or 1800 numbers, not local service lines like 02 9271 7220.
What Callers from 02 9271 7220 Claim
The impersonation attempts vary in sophistication. Some callers directly claim to represent Mastercard or Visa without additional context. Others pose as PayPal representatives. The most frequent impersonation involves callers stating they are from American Express, sometimes requesting verification questions about pending card applications.
One contributor reported a caller claiming to be from American Express but identifying a location near Raj River in India, which raised immediate suspicion. The same contributor received a follow-up email directing them to call a 1300 number instead of the original 02 9271 7220 contact. Another report describes a caller who asked for date of birth before verifying the recipient's name, then claimed to be looking for someone else when questioned, suggesting data fishing rather than legitimate account verification.
Alongside impersonation attempts, one contributor received over ten calls from 02 9271 7220 that went silent when answered, consistent with nuisance calling patterns.
Legitimate Calls Mixed with Fraudulent Activity
Complicating the picture, eight contributors reported legitimate American Express account verification calls from 02 9271 7220. These included genuine card application confirmations and fraud detection checks on large transactions. One contributor received a simultaneous confirmation email when American Express called from this number, validating the interaction. Another noted that when they hung up on a suspicious call and verified through the American Express app, the call was confirmed as authentic.
This overlap between genuine and fraudulent use of 0292717220 suggests either number spoofing by scammers or occasional legitimate use by a financial services provider, making it essential to independently verify any financial requests through official channels before sharing information.
Report Patterns and Timing
All 21 reports came from answered calls rather than missed calls or voicemail, indicating the number actively connects to recipients. Reports span from April 2024 through December 2025, showing sustained activity over an 20-month period. The frequency of legitimate versus fraudulent reports is roughly split: five confirmed scams, eight confirmed legitimate calls, three marked suspicious, three uncertain, one nuisance (the silent calls), and one spam classification.
A contributor in April 2024 received more than ten calls from 02 9271 7220, with several answered calls going silent. This silent calling pattern occurred alongside impersonation attempts in the same timeframe, suggesting concurrent fraudulent and nuisance campaigns on this number.
What to Do If You Receive a Call from 02 9271 7220
If 02 9271 7220 calls claiming to be from a financial institution:
- Do not: Share personal information, account numbers, passwords, or verification codes over the phone; assume the caller is who they claim; return the call to the number that called you
- Do: Hang up and independently call the official number listed on your bank statement, credit card, or the institution's verified website; check the app directly if you have one (as one contributor did with American Express); ask the caller for a callback number and verify it through official channels before dialling
- For legitimate verification calls: Real financial institutions will never ask for passwords or full account numbers; they verify you first before requesting sensitive information
- If you receive silent calls: Block 02 9271 7220 to prevent repeated nuisance calls; do not return calls to numbers you don't recognise
How to Report 02 9271 7220
If you believe a call from 0292717220 was a scam or impersonation attempt:
- Report to Scamwatch: scamwatch.gov.au - document the specific claims the caller made and any requests for personal information
- Report to ACMA: acma.gov.au - the Australian Communications and Media Authority tracks number spoofing and fraudulent calling patterns
- Report to the impersonated institution directly: Contact American Express, Mastercard, Visa, PayPal, or whichever company was impersonated using their official contact details and inform them of the fraudulent use
- Block the number: Add 02 9271 7220 to your phone's blocked list to prevent future contact
- Contribute to Reverseau: Report your experience with 0292717220 on this page to help other Australians recognise fraudulent activity
Help others by sharing your experience with (02) 9271 7220!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretending to be from Mastercard or Visa
Claimed to be PayPal, total scam
Claimed to be American Express but sounded suspicious so I hung up and verified through the Amex app. turned out it was actually them
Claiming to be American Express but real Amex only uses 1800 or 1300 numbers
calls claiming to represent world's largest financial institution but seem questionable
American Express called about my pending application, asked verification questions. Got a confirmation email saying approved at the same time
Think it might be American Express but the call center operators don't seem to understand the questions
Was American Express calling to finalize my credit card application
Caller supposedly from American Express near Raj River India, was rude and hung up, then got email asking to call back 1300 number
Legitimate call verifying a large payment on my account, I didn't share any info
Not associated with American Express. called Amex directly and they confirmed it's not their number
caller claimed to be from AMEX, asked for my date of birth without verifying my name first. When I questioned it he said he was looking for someone else. Felt off
More than ten calls, answered a few times but call goes silent
follow-up call about supplementary card, unsure why being contacted
Legitimate American Express rep confirming my recent card application
Called and no response when I answered, but then got SMS and email from American Express confirming card approval
Two calls on Jan 30, first disconnected, second was silent. Truecaller said Amex but I was expecting Amex so confusing
American Express following up on my application
American Express. getting auto-dialed calls twice a day. no one on the line when I answer. hesitant to use card
Was American Express calling about supplementary card application, legitimate but reps seemed unenthusiastic
Call about Business American Express card follow-up, details were vague
Legitimate call after I applied for American Express, they were following up on my application
Caller asked me to confirm date of birth and upload documents, seemed suspicious and unnecessary
Initially thought it was a scam but verified it's legitimate from American Express
Associated with a scam, contacted American Express and confirmed I never applied with them
Call about an hour after I partially completed an AMEX application, no voicemail
Thought it was suspicious at first but turned out to be follow-up about extra card I'd requested for wife 2 days ago, they had all my details
picked up and no one responded, very strange
Thought it was a scam at first but was AMEX following up on my credit card application. Called the official number and verified it was legitimate
Caller sounded suspicious at first but I'd applied for service the day before. Asked for callback number, got a valid 1300, verified it was AMEX, so it was legit
Help others by sharing your experience with (02) 9271 7220!
WRITE A REVIEWFrequently Asked Questions
Is 02 9271 7220 a real American Express number?
No. One contributor independently verified with American Express that 02 9271 7220 (0292717220) is not an official American Express contact number. Authentic American Express only calls from 1300 or 1800 numbers, not local service lines. While some calls from this number may connect to legitimate account services (eight reports confirmed legitimate use), many others are impersonation attempts. Always verify independently through the official app or a number on your statement before sharing information.
Why is 0292717220 sometimes legitimate and sometimes a scam?
The number 02 9271 7220 appears to be used by multiple parties. Eight contributors reported genuine American Express verification calls from this number, including simultaneous confirmation emails. However, seven other reports document clear impersonation of Mastercard, Visa, PayPal, and American Express. This suggests either number spoofing by scammers (fraudsters disguising their caller ID as 0292717220) or a legitimately-listed number that has been compromised. Either way, never share information based on incoming calls - always verify independently.
What should I do if 02 9271 7220 calls asking for my date of birth or account details?
Hang up immediately and call the financial institution directly using the number on your statement or official website. One contributor received a call from 02 9271 7220 where the caller asked for date of birth before verifying their name, then claimed to be looking for someone else when questioned - a data fishing tactic. Legitimate financial institutions always verify your identity first before requesting sensitive information. Real companies will never ask for passwords, full card numbers, or PINs over the phone.
I answered calls from 02 9271 7220 that went silent. What does this mean?
One contributor reported more than ten silent calls from 02 9271 7220 over several days. Silent calls can indicate either a robocall system testing for active numbers or a callback scam attempt. Do not return calls to unfamiliar numbers that call you with silence. Block 0292717220 on your phone to prevent further contact. If the pattern continues, report it to ACMA at acma.gov.au as a nuisance calling violation.
How can I verify if a call from 02 9271 7220 is really from American Express?
If you suspect a call from 02 9271 7220 claiming to be American Express, one contributor's approach worked well: hang up, then open the official American Express app or website and check for any pending notifications or account activity. If they were calling about your account, you'll see evidence there. Alternatively, call American Express using the number on your card or statement. Do not use any callback number provided by the original caller from 0292717220, as this is a standard scam technique.
What are the signs that a call from 0292717220 is a scam?
Watch for these red flags reported by contributors: callers claiming to be from Mastercard, Visa, or PayPal (financial networks rarely call directly); requesting personal information before verifying your identity; asking for passwords or verification codes; callers who appear not to understand questions or claim to be calling from unexpected locations; follow-up emails asking you to call a different number than the original caller provided. If any of these occur, it's a scam. Legitimate financial institutions use established 1300 or 1800 numbers, verify you first, and never ask for passwords.