- Scam
- Suspicious
- Unknown
- Legit
19 reports of Amex fraud impersonation scam from 02 9271 4110 (0292714110). Callers claim fraudulent transactions, request card details and security codes. Real Amex confirmed not their number.
Amex Impersonation Scam Reports for 02 9271 4110
Nineteen contributors have reported aggressive impersonation scams from 02 9271 4110 (also written as 0292714110), with callers falsely claiming to be from American Express fraud department. The pattern is consistent and deceptive: callers already possess partial personal information including names, phone numbers, and fragments of card numbers, then fabricate fraudulent transaction claims to pressure victims into revealing sensitive financial data.
One contributor independently verified with American Express that 0292714110 is not a legitimate Amex contact number. Amex confirmed they never initiate contact by phone about fraud concerns, instead using SMS and email. This distinction is critical because the scammers mimic legitimate fraud protocols to build false credibility.
What Callers from 02 9271 4110 Claim and How They Operate
Callers from 02 9271 4110 typically open with a specific fraud scenario. One contributor reported being told that their card was used seven times in New Zealand for over $3,000. Another was informed of unverified transactions and asked to verify personal details. The callers claim to have 'blocked' the card and need the victim to confirm information for reactivation.
The scammers employ several manipulation tactics. They request security codes (4-digit CVV numbers on the back of cards), expiry dates, and full card numbers. One contributor noted the caller tried to switch the conversation to WhatsApp, potentially to avoid call recording or easier hang-up options. Several reports mention the callers used phone numbers similar to 9271 to create false familiarity or to confuse victims into thinking it was a genuine bank recall.
When a victim refuses or becomes suspicious, callers provide fake reference numbers and instruct victims to 'call back' on those numbers - actually call-back scam tactics. One detailed report described a caller providing a reference number, advising the victim to ring Amex using that number. When the victim instead called Amex directly using the number on their card, Amex staff confirmed this was a known scam tactic.
Attack Intensity and Repetition Patterns
The persistence from 02 9271 4110 is striking. One contributor received three calls one minute apart before answering. Another reported being 'bombarded with calls' and a third experienced four consecutive calls at one-minute intervals. After one victim refused to engage, the scammer called eight more times in quick succession, then switched to a different Melbourne number to continue attempting contact.
A contributor who successfully obtained card details reported being contacted repeatedly - approximately 50 times in 15 minutes - suggesting robocall automation once a victim is compromised. This escalation pattern indicates the scammers keep detailed records and escalate pressure when initial attempts fail.
What to Do If You Receive a Call from 02 9271 4110
If 02 9271 4110 contacts you:
- Do not: Provide any card details, security codes, CVV numbers, expiry dates, or personal information
- Do not: Tell them you'll 'call back' using a number they provide - they give fake reference numbers to create authority
- Do not: Agree to switch to messaging apps like WhatsApp
- Do: Hang up immediately if the caller is unsolicited
- Do: Block 0292714110 after the first call
- Do: If you're concerned about your cards, independently look up the bank's official number on the back of your card or official website and call them directly
- Do: Ask yourself: would a real bank ask for a security code or CVV over the phone? The answer is never
If You've Already Shared Information with 02 9271 4110
If you provided card details or security information to 0292714110:
- Contact your card issuer immediately using the number on the back of your card (not any number the caller provided)
- Request the card be cancelled and replaced
- Monitor your account for unauthorised transactions
- Consider a fraud alert or credit freeze with major credit reporting agencies
- Report the incident to the relevant authorities (see below)
How to Report 02 9271 4110
Report this number through multiple channels to protect other Australians:
- Scamwatch: scamwatch.gov.au - Lodge a detailed report describing what the caller claimed and what information you disclosed
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the unwanted call, especially if you received repeated calls from 0292714110
- Australian Cyber Security Centre: cyber.gov.au - Report if financial data or personal information was compromised
- Your bank or card issuer: Report the impersonation attempt directly so they can flag the number and warn other customers
- Reverseau: Share your experience on Reverseau so other Australians can see the pattern of scams from 02 9271 4110
If you received an SMS claiming to be from Amex or a bank asking you to call a number, forward it to 0429 999 888 (ACMA's spam reporting service) before deleting it.
Help others by sharing your experience with (02) 9271 4110!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Pretending to be credit card company, cops and the company are both aware of it
Got my card details and bypassed 2FA for app access, rings non-stop like 50 times in 15 minutes
claimed to be from ING bank about dodgy transactions, knew some details, got cagey about full card number, said would send new cards but felt dodgy
Total scam, fancy phone menu impersonating Amex
Claimed to be from a bank, wanted security code, used numbers similar to 9271 to trick, wanted to switch to WhatsApp
So-called Amex but haven't had one of their cards for years
Scam call, had to cancel Amex card after dealing with them
Got bombarded with calls, looked like it was from Amex, but they asked for security info and knew a lot about me, seems fishy
Same dodgy experience as yesterday, same name and tactics trying to get personal info, verified with AMEX using card number it's a scam, they had bits of card number
This Scam is Alive and Well. I received three calls, one minute apart before I answered. The caller claimed to be from Amex Fraud department. He had my first and last name and phone No. Like the other events listed here, the claim was that my card had been used seven times that day in New Zealand for a total of $3000+ and was I in NZ. He said that he had 'blocked' the card and needed to verify some of my details. When I said that I would ring Amex direct, he gave me a Reference No. And said that I should ring back and quote that No. When I rang AMEX, they said that they had not contacted me, there were no suspicious transactions on my card and that they NEVER ring, rather they send SMS and Emails if there is a concern. Given that no personal data had been given to the scammer, there was no problem. While I was talking to AMEX, the scammer tried to ring eight times in quick succession, all of which I cancelled and subsequently blocked. Not to be outdone the scammer then called three more times from a Melbourne number. Also cancelled and blocked.
Called claiming to be from AMEX Fraud department, talked about unverified transactions and asked for personal info
Scam claiming to be American Express
When I called back they told me to call the number on my card, asked for the 4-digit code, no legitimate bank asks for that
Caller knew my full name and credit card number, tried to get me to give expiry date and CCV
Repeated calls claiming to be American Express, 4 times in a row at one-minute intervals. blocked it
Text warning about fraud asking me to call this number, called AmEx 1300 number instead and they confirmed was their fraud team
Pretending to be American Express but I've never had an Amex card, likely spoofing
Male caller claiming to be from American Express using alias John Smith with Southeast Asian accent, asked about transaction. verified with American Express it was fake
Woman with foreign accent claimed transaction for illegal medication on Amex. called Amex back through official number, confirmed no suspicious transactions
Called work and sent fake AMEX id kit link, email validation was fake with 2017 trademark date
This is so far from legitimate it's not funny. The sheer amount of scammers reporting this number as AMEX is baffling. I don't have AMEX but the woman on the other end of the line couldn't seem to digest I have never and will never have an AMEX card. I think the scammers are leaving comments to legitimise their scam and people are falling for it.
This is American Express fraud department, appears legitimate but verify through official AMEX hotline to be sure
AMEX calling, their methods could be better
American Express called about fraudulent online shopping on my card, they blocked it
Call from American Express Fraud Protection, verified on their website
Help others by sharing your experience with (02) 9271 4110!
WRITE A REVIEWFrequently Asked Questions
Did American Express confirm that 02 9271 4110 is legitimate?
No. One contributor independently called American Express using the official number on their card and specifically asked about 02 9271 4110 (0292714110). Amex confirmed this is not a legitimate contact number and that Amex never initiates calls about fraud - they use SMS and email instead. This is a critical distinction that proves calls from 0292714110 are scams.
Why do the callers from 02 9271 4110 already know my name and part of my card number?
Multiple contributors reported callers from 0292714110 possessed partial personal information including names, phone numbers, and fragments of card numbers. This suggests the scammers have obtained leaked data from previous data breaches or credential trafficking. Having some real information makes their impersonation more convincing, but legitimate banks would not call you out of the blue requesting additional security details.
What should I do if 02 9271 4110 calls and asks me to call back using a reference number they provide?
Do not call any number provided by 0292714110. One contributor who received a reference number and called it back later learned from American Express that this is a known scam tactic. Always hang up and independently look up the official bank number on your card, the back of your statement, or the official website. The reference number is fabricated to add false legitimacy.
Is 02 9271 4110 actually calling from American Express?
No. Multiple contributors reported the caller claimed to be from 'Amex Fraud Department,' but American Express has publicly confirmed they do not place unsolicited fraud calls to customers. When contributors independently verified with Amex's official number, Amex stated they had no fraudulent activity on the accounts and had not contacted anyone. The caller from 02 9271 4110 (0292714110) is impersonating Amex.
Why do callers from 02 9271 4110 ask for the 4-digit code on the back of my card?
The CVV or security code is the key to fraudulent card use online. No legitimate bank asks for this code by phone - ever. Callers from 0292714110 request it because they want complete card access to commit fraud. If a caller asks for your 4-digit code, security PIN, or expiry date, it is always a scam.
What does it mean if 02 9271 4110 calls multiple times in succession?
Several contributors received 3-4 calls from 0292714110 one minute apart in quick succession, and one received approximately 50 calls in 15 minutes. The initial rapid calls are likely manual attempts to reach someone; the later barrage (50 times) suggests robocall automation once a victim has engaged. This persistence is a red flag of a criminal operation, not a legitimate bank. Block 0292714110 immediately and do not engage.