02 9211 3011: Scam - Impersonation of CBA Representative

• Scam

The phone number 02 9211 3011 has been reported as a scam. Users have indicated that the caller impersonates someone from the Commonwealth Bank of Australia. Learn how to handle calls from this number effectively.

Understanding the Nature of Call from 02 9211 3011

The phone number 02 9211 3011 has been categorised as a scam based on user reports pointing to impersonation tactics. Specifically, the caller claims to be a representative from the Commonwealth Bank of Australia (CBA) in Shanghai, alleging that the recipient has an overdue credit card payment.

The Scam Behind 02 9211 3011

As described in a review dated 16 January 2021, this impersonation scam is designed to create urgency and fear, compelling individuals to reveal personal information or make immediate payments. The tactic of claiming to be from a reputable financial institution like CBA bolsters their credibility and increases the anxieties of potential victims regarding their financial obligations.

Recognising Similar Scams

Impersonation scams are prevalent in today's society, often targeting individuals with misleading claims. Scammers may provide fake identification or be well-spoken, making it difficult to immediately recognise their true intent. The key takeaway here is to remain vigilant when receiving unsolicited calls purporting to be from financial institutions.

What to Do if You Receive a Call from 02 9211 3011

• Do Not Engage: If you receive a call from this number, refrain from providing any personal information or making payments over the phone.
• Verify Independently: Contact your bank directly using official contact details to verify any claims made by the caller.
• Report the Call: Consider reporting the incident to the Australian Competition and Consumer Commission (ACCC) or other relevant authorities.
• Use Reverse Phone Lookup: If you're uncertain of a caller's credibility, utilise services like Reverseau for a reverse phone lookup in Australia.

In conclusion, 02 9211 3011 is a reported scam number that aims to exploit your trust. Be aware, stay safe, and never hesitate to question unsolicited communications.