- Scam
- Uncertain
02 9199 7890 (0291997890): Contributors report impersonation scam targeting crypto account holders with unauthorised access claims and personal information requests.
Crypto Account Impersonation Reports for 02 9199 7890
Two contributors have flagged calls and contact attempts linked to 02 9199 7890 (also written as 0291997890) for suspicious activity. The primary report involves a coordinated scam where a contributor received an email requesting they call 02 9199 7890 about unauthorised access to a cryptocurrency account. When the contributor contacted their actual crypto firm directly, the firm confirmed this was a fraudulent operation - the scammers were impersonating the legitimate service.
A secondary report describes a caller claiming affiliation with the AFP (Australian Federal Police) in Adelaide, though the contributor was uncertain about the caller's legitimacy. This number is registered to an Optus local service in New South Wales.
What Callers from 02 9199 7890 Say
The scam involving 0291997890 operates through email contact initially. Contributors receive messages stating there is unauthorised activity on their crypto account and requesting immediate callback to 02 9199 7890 to 'verify account security' or 'confirm identity'. The urgency and specificity of account details in the email lend false credibility to the scheme.
The second report indicates callers may also claim government authority. A contributor in Adelaide received a call from someone purporting to be AFP, though details remain unclear about what the caller claimed or requested.
Report Patterns and Timing
Reports span late February through late March 2026. One contributor discovered the scam through direct verification - contacting their actual cryptocurrency exchange directly rather than following the email's instruction to call 02 9199 7890. This independent verification prevented account compromise and financial loss.
The scam's effectiveness relies on targeting people who actively hold cryptocurrency and may be primed to worry about account security. By impersonating a known service, callers exploit the assumption that urgent account alerts are legitimate.
What to Do If You Receive a Call from 02 9199 7890
If someone calling from 02 9199 7890 claims to represent your bank, crypto exchange, government agency, or any official organisation:
- Do not: Provide personal information, account details, passwords, or verification codes
- Do not: Follow their instructions to take specific actions
- Do: Hang up immediately
- Do: Contact the organisation directly using the phone number on their official website or your account statements - never use numbers provided by the caller
- Do: Block 02 9199 7890 if you receive repeated calls
What to Do If You Receive an Email Directing You to Call 02 9199 7890
If you receive an email asking you to call 0291997890 regarding account access, security issues, or verification:
- Do not: Click any links in the email or call the provided number
- Do not: Reply to the email
- Do: Delete the email
- Do: Log in to your actual account through the official website or app (not through any email links) and check your account status directly
- Do: Contact your service provider using a phone number from their official website to report the scam attempt
- Do: Report the email as phishing if your email provider offers that option
How to Report 02 9199 7890
If you experience contact from 02 9199 7890 attempting to scam you or impersonate an organisation:
- Report the scam to Scamwatch at scamwatch.gov.au - include details of what was claimed and how you were contacted
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for telecommunications-based scams
- Report cryptocurrency-related scams to ReportCyber at cyber.gov.au
- If the scam involved impersonation of a government agency, report to the relevant agency directly (e.g., AFP Cybercrime at afp.gov.au)
- If impersonating a bank or crypto exchange, report the incident to that organisation's fraud team
- Add your report to Reverseau to alert other Australians about 02 9199 7890
Help others by sharing your experience with (02) 9199 7890!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got an email asking to call this number about unauthorized crypto account access. Contacted my crypto firm and they confirmed it's a scam
Bloke claiming to be from AFP in Adelaide, no idea if real
Help others by sharing your experience with (02) 9199 7890!
WRITE A REVIEWFrequently Asked Questions
How do I know if a call from 02 9199 7890 is really from my crypto exchange?
It almost certainly isn't. Legitimate crypto exchanges and banks will never call you asking for passwords, verification codes, or personal account details. If you receive a call from 02 9199 7890 claiming to be from your exchange, hang up and call your exchange directly using the number on their official website or your account statement. Do not use any phone number provided by the caller. One contributor verified this by contacting their actual crypto firm, who confirmed that 0291997890 is a scam.
What should I do if I already provided information to someone from 02 9199 7890?
Contact your crypto exchange, bank, or relevant service provider immediately using their official phone number. Change your passwords and enable two-factor authentication if not already active. Monitor your accounts closely for unauthorised transactions. Report the incident to Scamwatch at scamwatch.gov.au and consider reporting to your bank or exchange's fraud team. If you provided financial information or identity documents, also report to ReportCyber at cyber.gov.au.
Why do scammers call from 02 9199 7890 claiming to be government agencies?
Government impersonation creates false authority and pressure. One contributor reported a caller claiming to be AFP on 0291997890, which adds apparent legitimacy to the scam. Real government agencies like the AFP will not call asking for immediate payments, personal information, or account access. If uncertain whether a call is genuine, hang up and contact the agency directly through an official number from their website.
How can I tell if an email asking me to call 02 9199 7890 is legitimate?
Legitimate organisations never email you asking to call a number to verify account details or provide personal information. If you receive an email claiming unauthorised access or security issues on your crypto account and directing you to call 0291997890, it is a phishing scam. Legitimate exchanges send alerts through your account dashboard, not via email asking you to call external numbers. Always verify by logging directly into your official account or calling the organisation using a number from their official website.
What's the connection between the email scam and the AFP impersonation call from 02 9199 7890?
Both reports involve 0291997890 being used to impersonate legitimate organisations. The email scam specifically targets crypto account holders by impersonating their exchange. The second report describes a caller claiming to be AFP. Scammers use various impersonation tactics on the same number to exploit different vulnerabilities - financial accounts, government authority, or both. This pattern reinforces that 02 9199 7890 is actively being used for scam operations.
Should I block 02 9199 7890?
Yes. If you receive a call or contact from 02 9199 7890, block the number immediately on your phone. This prevents repeat attempts from the same number. However, be aware that scammers often use multiple numbers, so blocking 0291997890 alone won't protect you from other scam calls. The best defence is to never provide personal or account information over the phone unless you initiated contact with an organisation using an official number.