- Scam
- Suspicious
Community reports for 02 9192 5737 (0291925737): Callers impersonate 'Life Insured Life Insurance' customer care, hang up when questioned about legitimacy.
Suspicious Insurance Impersonation Reports for 02 9192 5737
Two contributors have flagged calls from 02 9192 5737 (also written as 0291925737) for suspicious impersonation activity. The callers claim to represent "Life Insured Life Insurance" customer care, contacting recipients by name and attempting to establish credibility by offering a callback number. However, contributors report that the company does not appear to exist when searched online, and callers have disconnected when pressed about their legitimacy.
The pattern suggests coordinated impersonation rather than legitimate insurance outreach. When one contributor asked for verification details and requested the toll-free callback number, the caller from 02 9192 5737 immediately hung up. Another contributor noted they could find no online presence for "Life Insured Life Insurance," raising immediate red flags about the call's authenticity.
What Callers from 02 9192 5737 Claim
Contributors report that callers from 0291925737 open conversations by using the recipient's name, establishing false familiarity. They identify themselves as representing "Life Insured Life Insurance" and claim to be calling from customer care. When asked direct questions about the company's identity or verification, callers offer to provide a toll-free callback number but disconnect when pressed further.
The tactic of using a recipient's name at the start of the call is designed to create an impression that the caller already has legitimate information about them. However, the inability to locate the company online and the immediate disconnection when questioned suggests this is an impersonation attempt rather than genuine customer service contact from 02 9192 5737.
Report Patterns and Timing
Both reports came through answered calls, with contributors who directly engaged with the callers from 02 9192 5737. One report was logged on 19 February 2026, and another on 18 February 2026, suggesting recent activity. The callers approached with confidence and familiarity, using names to establish false credibility before the impersonation fell apart under basic questioning about the company's legitimacy.
What to Do If You Receive a Call from 02 9192 5737
If 02 9192 5737 calls you:
- Do not: Confirm your identity, provide personal information, or accept any claims about insurance policies you do not recognise
- Do not: Use callback numbers provided by the caller - if you need to contact an insurer, look up the official number independently
- Do: Hang up immediately if you do not recognise the company name
- Do: Verify any insurance claim by contacting your known insurance providers directly using numbers from official documents or websites
- Do: Block 0291925737 if calls continue after you've declined to engage
How to Report 02 9192 5737
If you receive suspicious calls from 02 9192 5737 claiming to be from an insurance company, report the activity through these channels:
- ACMA (Australian Communications and Media Authority): Report to acma.gov.au - they handle complaints about misleading or deceptive calls
- Scamwatch: Report to scamwatch.gov.au if you believe this is a scam impersonating a financial services company
- Your phone provider: Contact AAPT Limited (your provider for this number allocation) to report the incoming call
- Reverseau: Help other Australians by reporting your experience with 02 9192 5737 on this page - community contributions build awareness of impersonation tactics
Help others by sharing your experience with (02) 9192 5737!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Received a call and they asked for me by name, I asked where they were calling from and was told Life Insured Life Insurance and that they were from customer care. I told them that I don’t have insurance with a company by that name, and they said I can call back on the toll free number or talk with them now. I asked them for the toll free number and they hung up.
call claiming to be from customer care, couldn't find anything about them online, feels off
Help others by sharing your experience with (02) 9192 5737!
WRITE A REVIEWFrequently Asked Questions
Is 'Life Insured Life Insurance' a real Australian company?
Contributors searching for 'Life Insured Life Insurance' could not find any legitimate online presence for a company by that name. When combined with the caller from 02 9192 5737 hanging up when asked for verification details, this strongly suggests the company name is fabricated as part of an impersonation attempt rather than a real insurance provider.
Why did the caller from 0291925737 hang up when I asked for the callback number?
Callers from 02 9192 5737 appear to disconnect when recipients ask direct questions about the company's legitimacy or request verification information. This is a common tactic used in impersonation scams - the caller relies on initial surprise and use of your name to establish false credibility, but cannot withstand scrutiny. Once questioned, they disconnect rather than expose the impersonation.
What should I do if 02 9192 5737 calls me about an insurance policy I don't recognise?
Do not engage with the caller or provide any information. Hang up immediately and contact your known insurance providers directly using the contact details on your policy documents or their official websites. Never use callback numbers provided during unsolicited calls from 0291925737 - legitimate insurers will not pressure you or hang up when asked to verify their identity.
Could this be a legitimate company with a different name than what I found?
The calling pattern from 02 9192 5737 - using your name, offering a callback number, then disconnecting when asked for verification - aligns with impersonation tactics rather than legitimate business practices. Genuine insurance customer service teams can provide verifiable company details, ABN information, and contact numbers without hesitation. The fact that two separate contributors reported inability to verify 'Life Insured Life Insurance' online suggests the name itself is part of the deception.
How do I block 0291925737 on my phone?
Most Australian mobile phones allow you to block numbers directly through your call log or settings. For landlines, you may need to contact your service provider (in this case, AAPT Limited) about call blocking features. You can also report the number to the Do Not Call Register at donotcall.gov.au, though this applies mainly to marketing calls - for impersonation attempts, reporting to ACMA at acma.gov.au is more appropriate.
Should I report this to anyone if I receive a call from 02 9192 5737?
Yes. Report the call from 0291925737 to ACMA at acma.gov.au (for deceptive calling), Scamwatch at scamwatch.gov.au (if money or personal details were at risk), and contribute your experience to Reverseau to help other Australians recognise the same impersonation attempt. If you have an existing insurance policy, also notify your actual insurer of the impersonation attempt using their contact number from your policy documents.